Protecting Your Social Security
Reading Time: 2 MinutesLast Updated: November 3, 2023
At Social Security, protecting your personal information is more important than ever. We continue to evaluate and improve our robust cyber-security program to safeguard your information. The thing is, we can’t do it alone. You can help us secure your information by taking one of these steps:
- Open your personal my Social Security account. A my Social Security account is your gateway to many of our online services. Create your account today and take away the risk of someone else trying to create one in your name, even if they obtain your Social Security number.
- If you already have a my Social Security account, but haven’t signed in lately, take a moment to log in. We’ll send a one-time security code to your cell phone or to your email address each time you sign in with your username and password. The security code is part of our enhanced security feature to protect your personal information. Keep in mind that your cell phone provider’s text message and data rates may apply. If you suspect identity theft, report it to our Office of the Inspector General.
- If you know your Social Security information has been compromised, and you don’t want to do business with us online, you can contact us to block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on the internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact us and ask us to unblock it after you prove your identity. This resource is available to certain victims of domestic violence or identity theft and those who need extra security.
We will continue to do our part to protect what’s important to you. And we’ll continue to advise you on how to protect yourself.
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Tags: fraud, my Social Security, my Social Security account, Office of the Inspector General, OIG, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Coralie S.
I am getting calls that threaten my social security if I don’t call 385-350-7454. I am sure this is a hoax but many will not. Is there anything Social Security can do about this?
A.C.
Hi, Coralie. We are aware of these calls. Keep in mind, we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.
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Patricia P.
What do I do if I don’t have that email no more because I forgot my useename and password
Deanna B.
My cellphone received a call at 11:30 am on March 4 2019 the man new my name and was trying to get my social security number because supposedly fraud had been detected how do I turn these people in I have a phone number sincerely Deanna Baughman
A.C.
Thanks for checking in with us, Deanna. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.
Deanna H.
I gave out the last 4 digits of my social number to a caller on the phone and I don’t know what to do. They said that they were with the sherif dept. it sounded real.
A.C.
Hi, Deanna. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. If you suspect someone is using your Social Security number, you should go to http://www.idtheft.gov and report the theft to the Federal Trade Commission or call 1-877-IDTHEFT (1-877-438-4338). In addition, you can order free credit reports annually from the three major credit bureaus (Equifax, Experian and Trans Union). To order your credit report go to http://www.annualcreditreport.com or call 1-877-322-8228. For more information, check out our publication, Identity Theft and Your Social Security Number. We hope this helps.
Jacalyn h.
Today March 1st 2019i received a call on my cell phone from (908)628 -0691. I did not answer. The message left was Martin calling you from social security administration hotline. Give call back regarding this message. When I returned the call someone told me my social security would be suspended because of fraud on my account. When I asked what my ss number was he hung up. Just wanted to report this scam
Melissa R.
My husband and I are trying to efile our federal tax return with turbo tax online. However, the IRS rejected our federal return due to code IND-526 which according to Turbo Tax representative means my husband’s records may need to be updated with Social Security Administration. The code IND-526 indicates military status needs to be updated and birth date also questioned.
A.C.
Hi, Melissa. For you and your husband’s security, we do not have access to private information in this venue. If your husband needs to make changes and/or update his Social Security records, he can contact or visit his local Social Security office for assistance. We hope this is resolved soon.
Lillian E.
my purse was stolen 2 years ago and my sons social security card was in their and I am afraid of his identity being stolen please help
A.C.
Hi, Lillian. We are sorry to hear about your situation. If you suspect identity theft, you should go to http://www.idtheft.gov and report the theft to the Federal Trade Commission or call 1-877-IDTHEFT (1-877-438-4338). We hope this helps!
Carmen N.
I just received a call from 445 372-9905 stating there were from Social Security Health part B. They asked for my # on my S.S. card, I gave it but now I think it’s a fraud.. I’m Hoping that you can investigate or let me know if there’s truth to this..
THANK YOU..
A.C.
Hi, Carmen. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.
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