Beware of Scammers Pretending to be Social Security

" "In the digital age, frauds and scams are an unfortunate part of doing business online. During the holiday season, Social Security has traditionally seen a spike in phishing scams, and we want to protect you as best we can.

We urge you to always be cautious and to avoid providing sensitive information such as your Social Security Number (SSN) or bank account information to unknown individuals over the phone or internet. If you receive a call and aren’t expecting one, you must be extra careful. You can always get the caller’s information, hang up, and — if you do need more clarification — contact the official phone number of the business or agency that the caller claims to represent. Never reveal personal data to a stranger who called you.

Please take note; there’s a scam going around right now. You might receive a call from someone claiming to be from Social Security or another agency. Calls can even display the 1-800-772-1213, Social Security’s national customer service number, as the incoming number on your caller ID. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

Callers sometimes state that your Social Security number is at risk of being deactivated or deleted. The caller then asks you to provide a phone number to resolve the issue. People should be aware the scheme’s details may vary; however, you should avoid engaging with the caller or calling the number provided, as the caller might attempt to acquire personal information.

Social Security employees occasionally contact people by telephone for customer-service purposes. In only a few special situations, such as when you have business pending with us, a Social Security employee may request the person confirm personal information over the phone.

Social Security employees will never threaten you or promise a Social Security benefit approval or increase in exchange for information. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, please report the information to the Office of the Inspector General at 1-800-269-0271 or online.

Remember, only call official phone numbers and use secured websites of the agencies and businesses you know are correct. Protecting your information is an important part of Social Security’s mission to secure today and tomorrow.

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65 thoughts on “Beware of Scammers Pretending to be Social Security

  1. Very good information. I would ask that you mail out this article to everyone who is receiving Social Security. Believe it or not, a lot of people do not use a computer. Hard to comprehend in this day and age. I get sick when I hear about people be scammed by these disgusting, immoral people.

  2. thank you for the info. It is very useful. I ve got a call from the state of IL and they knew all about me and they said they are from the SSA. I did not gave any of my info but I said if you are from the SSA why do you ask me the info. Don,t know but felt destroyed and scary.

  3. Thanks for the information, it’s ashamed that there are evil people trying to steal from others!

    Thank you for keeping us informed!

  4. Thanks for reiterating telephone scams. Yesterday I received a call that my SS number was being deactivated because of fraudulent activity. I didn’t stay on the phone long enough to get the phone number I was supposed to call. How do we stop these scammers?

    • I have found a way that seems to cut our “phoney” calls down to very little, after being besieged every day. DON”T SAY anything. Put phone down and go about your business. Don’t hang up until you hear the dial tone. There seems to be a click where it sounds like they have hung up but wait for the dial tone.

  5. I received a call today from 1800-947-3761 at 9:43 AM telling me it is Social security and my SS number has been blocked and I need to talk to a specialist. Knowing this is fraud call, I pressed 1 and some one with a foreign accent came on and asked me for my name and address. I told him you are a fraud and I am going to report you. He hung up immediately. Just posting this for all to beware.

  6. What does Social Security Administration do to some of their officials who behave as scammers?
    Social Security officials in Chicago wrote me 12 letters between 2014 and 2016 claiming that I was overpaid SSI benefit to the tune of $918 in November and December 2013, whereas I was never paid at all. The case was reported to a credit manager in New York who in turn reported it to one of the credit bureaus (Experian) in 2014, and consequently my credit was serious damaged by this group of indolent and insensitive SSA officials. By share coincidence, I discovered from a source that I was not paid at all. How could SSA officials write 12 separate letters demanding for debt that was never owed without any of the officials discovering that I was not owing SSA? I don’t believe that this was an unknown mistake. I believe that this was an intentional act which the perpetrators should be seriously punished for. After I proved that they were wrong, no apology was tendered which showed that it wasn’t a mistake but an intentional act to destroyed me for as long as possible.
    Since 2014, SSA has not paid me my SSI benefits, and just recently (about 32 months ago) my retirement benefits have been detained and looked down without giving me the reason(s) for this discriminatory treatment. I had written many letters, and emailed Almighty SSA on many occasions like this, but all to no avail, as they deliberately ignored all my appeals.

  7. I recently received a phone call from Social Security stating that I am being accused of fraud and to call Social Security but, they didn’t leave a callback number. The next day a woman called stating she had a file on me for this supposed fraud and she only left her name (Sarah Davis), as the person to talk to but, again no phone number to call back. How can I find out if any of this is true?

  8. Be aware also if you have caller ID of calls that say it is from Medicare. It is NOT unless you have contacted them previously and they said they will return a call.
    There seems to be some companies selling back and knee braces who caller ID will identify as Medicare. They are NOT Medicare. I used to not pick up the phone if I didn’t know the caller but in the days of so many robo callers if the Caller ID identifies as a charity etc I just pick up the phone and set it aside until the call terminates. I do that as I learned that these robo callers keep calling until someone answers. I do NOT speak at all to them. Good luck to all and be careful.

  9. I have gotten a call from 706-298-8630 stating that this was a call from SSA stating I had fraudulent activity against my social security number. I doubt that this is legitimate so I wanted to pass along the phone number so the SSA can do legal follow up on who ever is at the other end of this phone number. Also I would like to get feedback on what action the SSA took against this person(s).

    • I received 6 calls today with the same thing. I didn’t answer cause I was at work. they left a voice mail saying the same thing. the number is 410-774-4310. that is coming out of Crofton Maryland.

  10. It happened to me. Even went to offices and found out it was fraud. But after waiting all day. Couldn’t get any information on phone. Disgusting!!

  11. “frauds and scams are an unfortunate part of doing business online” in part because the US gov’t, while happy to have the NSA intercept & store e-mails of citizens (who believes the NSA stopped because Congress told it to) yet somehow neither feds nor states can be bothered to protect the online privacy & security of citizens & legal residents. Far better that corporations be able to maximize their short terms profits & minimize their costs (like the cost of maintaining database, et al security).

  12. I received a call from a woman who said she was from social security. She asked many personal info. from me. She said her name was Patricia Stella. She also said to call her at 1-855-249-4342 at extension 2085630. Is it ok or have I been scammed?

    Thank you

    • Hello Craig. Thank you for checking with us. On occasion, our employees will contact citizens by telephone for customer-service purposes. We may call you in limited situations, such as if you recently filed a claim or have other pending business with our office.
      That said, please continue to be cautious of unsolicited phone calls, or email messages. If an unknown individual claims to be from a legitimate organization, try to verify his or her identity directly with the organization. Avoid providing personal information unless you are certain of the person’s authority to have that information. Hope this helps. Thanks!

  13. I got a call I know now was a scamer please call me back I gave them some information now I know they wasn’t real please help me I have been calling ssi all day and haven’t got a call back yet my number is 5672776278 please help me get to the bottom of this.

  14. I received a call from (201) 405-7772 number saying that someone was using my ss# in a fraudulent manner. I have tried calling 1-800-269-0271 number, that was no help. The ss office near me closed at 12 today. How can I verify anything about my ss#?

  15. i recieved a call 1/24/2019 from a ron smith phone number1-562-373-4270 telling me to return a call to saying that i was doing illegal acting with my social security that i will be proscuted for this

  16. Keep getting called from 4107744310 saying an issue with my social security.
    Please let me know if this is a real concern.

    Carol

  17. Color me stupid but I’m confused. I was told when my husband passed away at the age of 47 that I would be able to collect his benefits at age 60. I am five years older than he was and there is also a shady ex-wife involved. And no I’m not one of those women! I have an ex-husband that would come help me with my husband because he was terminally ill and we have always spent holidays together throughout the years. Unfortunately I couldn’t get his ex to understand that she didn’t need to be the textbook picture of an “Ex”. There is also the fact that their son has disabilities and as soon as he passed his income went from $749 a month to over $1900 a month. Until we found out my husband was stage IV Pancreatic Cancer we were down to pay for one child at the tune of $1100+ a month. Anyway she has always known how to use the son to get what she needs and acting ignorant at the same time. I know that being his first wife and having the ten year mark under her belt she is also entitled. I guess I need to know (1) Am I able to collect at 60 or do I have to wait until he would have been of retirement age (2) What amount am I entitled to and (3) Any advise would be appreciated. I have worked the majority of my life full-time, raised (3) active boys that were involved in sports year round (support – $375, not $2000 like his ex at the highest point) and started taking care of everyone from my grandmother, parents, a brother that has had a debilitating stroke and another brother that was an amputee right up to my husband that worked right up to the point of his diagnosis of stage IV Pancreatic Cancer. He still worked from home for most of the last nine months, but can I say…I’m tired! I still have a mortgage and after 2 1/2 years the funds are going fast because I paid off everything I could and due to the fact that we rarely had a chance to save because she (the ex) didn’t miss a three opportunity to take him back for more support and because he traveled for work we were never able to take care of things like arranging for retirement, other than our 401K’s, which at times had to be stopped due to the ridiculous amounts she was awarded based on overtime he had to worked so that we too could keep a roof over our heads and not to mention the out of pocket funds that went to taking care of my brother and parents. I worked full-time myself and had a decent second income of $51K-$53K the last five yrs before he passed. I guess because I’m so used to having the screws put to me I need to find out if I should plan of working until I’m dead too? I’d love to hear from anyone with any experience on this issue. And thank you for taking the time to listen to me whine…trust me that’s just the tip of the iceberg where his ex is concerned. Honestly it’s sad to be so greedy.
    Thanks again!

    • Hi, Jeannie. We are sorry to hear about your loss. You could be eligible for benefits based on your husband’s earnings. You can receive full benefits at full retirement age for survivors or reduced benefits as early as age 60. If you are disabled, you could begin receiving benefits as early as age 50 if the disability started before or within 7 years of your husband’s death. For additional information, visit our Benefits Planner: If You Are The Survivor web page. For specific questions, toll-free number at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m. and speak with one of our representatives for further assistance. We hope this helps.

  18. Missed a call today and when I called back the called stated it was the Social Security Administration then started asking for my name and social security number. Here is the number that called me. 817-591-0351. I know this was not the Social Security offices but wanted to make your office was aware of someone calling and asking this info.

  19. As of January 28, 2019 I received five (5) phone calls demanding that I return a call about my Social Security number is being fraudulently used. These times are Mountain Standard times:
    Time Phone number
    0645 512-647-1672
    0700 360-519-6773
    0718 512-647-6773
    0822 512-647-1672
    0954 360-519-6773
    This information has also been reported to the Teller County Colorado Sheriff’s Office.

  20. I received an email from DoNotReply@ssa.gov on January 23, 2019 asking me to call 866-964-7317 ext 229226 and ask for Charles Wedderburn before February 7, 2019. Is this a valid email from the SSA?

    Larry Shviak

    • Hi Larry, thank you for using our blog to ask your question. Social Security Administration (SSA) employees occasionally contact citizens by email for customer-service purposes. Any links that you find within these E-mails should always point to a “.gov” web address. Thank you for checking with us and yes, that is a legitimate email address.

  21. I received a phone call at 1134am mountain time today, Jan 28, 2019 from a recording that stated it was Stacy Goodwin from the Inspector General’s office of the Social Security Administration. The recording said”your social security number has been suspended and please contact the emergency helpline number at 15622466812″. This message was left on my answering machine and I did not return the call. I want to report this as a possible scam.

  22. I just got a call from the Soc Sec. number and they said my benefits were being dropped. I hung up. The number on the ID was the same number as The real SS number

  23. I had been receiving a 1-800-777-25xx phone call daily from an automated recording which stated that there was fraudulent activity concerning my SSN and I should speak to a social security representative, otherwise, my social security account would be deleted. I was very suspicious of the repeated call but finally pressed 1 and spoke shortly with a female. I only stated my name (without spelling it) but stopped the conversation when she asked me to confirm my SSN. I said that if there was indeed a problem with my SSN I could resolve the matter in-person at the Social Security office. Should I be concerned about giving my first and last name over the phone? I assume that is not considered sensitive information that could be used inappropriately by scammers. No other information was given. I would appreciate any feedback on this.

  24. I just received several calls from a (410)417-6492.i finally answered it and the recording said that somebody is using my ss# in fraudulent activities.when I called them back this guy frank Wilson said he was an investigator and that my ss# is being used by someone doing money laundering in Michigan.i told him you don’t sound like frank Wilson to me and that his accent was Indian from India.he said he was from africa.i told him I’ll call the social security office myself to verify this activity that he was talking about. Can you please verify if it is true.thank you very much.

  25. Just got a call from Texas area code (214) and it said I need to call back to a different number about my benefits and my account will be stopped and possibly I’ll have a warrant out on me?. I see it is fraudulent and our offices are closed today due to weather! It is sad we have to get preyed upon.

  26. I got a call from a # 225-478-6883 saying they were SSA and that my benefits would be stopped. They called me by name … I did hang up

    • Hi Mary: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  27. I received 10 phone calls today from phone number: 410-433-0074 claiming to be social security and they had several suspicious activities on my social security number and they were going to suspend my number if I didn’t call them back at that number.

    • Hi Jimmie: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

    • Hi Teala: Thank you for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  28. I received a phone call from a man claiming to be a Federal Officer Badge # 908125, stating that I am being sued by Social Security for Fraud and wanting my personal information. I know that SSN doesn’t normally call me they mail all inquiry’s to me and wait for my response. I told the man that I wanted him to mail me the paperwork he was talking about and I would read with my Lawyer. At that point he hung up. My phone recorded the phone number he called from as 800-325-0778. I did a Google Search on that phone number. It belongs to a Funeral Home, not Social Security. I though you all might want to know this information.

    • Hi Diane: Thank you for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  29. I received a scam call re my social security today from phone number 603-259-1107. Just reporting this number for investigation. I did not engage with the caller.

    • Hi Janis: Thank you for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

    • Hi Glen: Thank you for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

    • Hi Buddy: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

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