my Social Security Saves You Time for the Important Things
Reading Time: 1 MinuteLast Updated: November 3, 2023
Time is our most valuable resource. How you spend it is important. A my Social Security account helps free your time for the important things. What is a my Social Security account? Watch this video to find out:
Have you got a personal my Social Security account? If not, open yours today. You’ll find it’s easy, convenient, and secure.
This Financial Literacy Month, take control of your future, and see what you can do online.
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Tags: my Social Security, my Social Security account
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Susan C.
Does my Security Code change every time I go into My Account?
V.V.
Hi Susan, thanks for your question. We offer you the choice to add extra security when you create an online my Social Security account. Adding extra security does not change the way that you sign into your account. You must still sign in with your username, password, and a unique security code which we will provide each time you sign in. You can upgrade to extra security or disable it at any time. We hope this helps.
Jenny
No it doesn’t help
I also received a reset code but cannot figure out where to input it!
Please help
Is the reset code the same as activation code??
V.V.
Hi Jenny, thanks for using our blog. If you no longer have access to the second factor (cell phone or email address) on your account, and you need to change the second factor, you then can request a reset code online. The system will mail a reset code letter to the address on file. You then enter this reset code online, after signing in with your username and password, to change the second factor associated with your information. If you forgot your password, and the password reset questions didn’t work, we can send a temporary password in some circumstances. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password.
An activation code is provided after visiting a Social Security field office with identification. A representative in the office will verify your identity and issue you a letter containing an activation code.
To create a my Social Security account, click on Create New Account. We hope this helps.
Marcus W.
You idiot. What a meaningless response!. You send out reset codes in a letter without accurate instructions as to where to enter it. You need to hire citizens to critique your dang near useless website. I have been trying for 3 months to get into my account with a long string of useless ssa employee responses, but if you read the mesages above and gave that response you are beyond stupid.
Larry B.
Dozens of people have asked how to use reset code, yet you have provided no answer. Unconscionable.
You will reduce calls to your helpdesk by providing explicit instructions on how to use reset code.
Please do not respond by suggesting I call the helpdesk. I’m on hold right now.
A.C.
Hi, Larry. If you are referring to resetting your password, we offer a few ways to do that here. We hope this helps.
Debra M.
debbiemessina60@yahoo.com
I keep getting a reset code but don’t know where to enter the reset code. Please help. I just need to create a password. I forgot my password.
William L.
The search, “What to do when My Social Security Account locks me out?” didn’t find any relevant information. That is, your help works when there are no problems but when My Social Security Account doesn’t work, there is no help to tell what to do. I’ll assume it’s time to call my local office and speak with a representative. Of course, I can’t get back to this Reply with an update. Nice that you have this Reply capability though, so thank you.
A.C.
Hi, William. We are sorry to hear you have had difficulty accessing your personal my Social Security account. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Karen L.
I would like to set up an account online. Every time I try it thinks I am my husband and will not let me set up an account for myself. I turn 66 this month and want to apply for benefits. Thank you for your help.
A.C.
Hi, Karen. We are sorry to hear you have had difficulty creating a personal my Social Security account. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Kelly C.
how can i have my password reset?
Steve Y.
I do not get the password reset code via text message.
So I applied to get the code in the mail, and I received the letter with a reset code.
But the code does not work, or do not know where to use the reset code.
Is there a problem with your text messaging system?
There should be a easy/better way of doing this, please.
christian s.
Much love for your for taking the time 2 to post this article. I’ve enjoyed the post. Much obliged My Partner and I will post this on our Facebook Page now. Instagram
jesus.social
Benjamin A.
Please unblock my account
A.C.
Hi, Benjamin. For your security, we do not have access to private information in this venue. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.