COVID-19, Online Services

Important Information About Reaching Social Security During the COVID-19 Pandemic

July 30, 2020 • By

Reading Time: 1 Minute

Last Updated: March 17, 2021

During the current coronavirus pandemic, we continue to provide help to you and other people in your communities.  While our offices are not providing service to walk-in visitors due to COVID-19, we remain ready and able to help you by phone with most Social Security business.  You can speak with a representative by calling your local Social Security office or our National 800 Number.  You can find local office phone numbers online by using our Social Security Office Locator.

We offer many secure and convenient online services, where you can:

 

  • Apply for Retirement, Disability, and Medicare benefits.
  • Check the status of an application or appeal.
  • Request a replacement Social Security card (in most areas).
  • Print a benefit verification letter and much more.

Although you can do most of your business with us online, we know that service channel isn’t right for everyone.  You can still count on us by phone.  If you have a critical situation and we cannot help you with by phone or online, we may be able to schedule an appointment for you.

If you need help, please don’t wait until we can see you in person.  Call us now and get the help you need.  We also understand that getting medical and other documentation can be difficult due to the pandemic, so we are continuing to extend certain deadlines wherever possible.

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About the Author

Mike Korbey, Deputy Commissioner for Communications

Mike Korbey, Deputy Commissioner for Communications

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Comments

  1. Amy A.

    Your in person offices really should be open at this point in time. All other businesses are open. The community needs to be able to use your services in person. Your closure is now excessively long.

  2. Sviatlana S.

    Dear Social Security Office!
    Please, explain to me how i can apply for a Social Security Number now? I have all the documents.
    Thanks in advance

    • A.C.

      Hi, Sviatlana. We may be able to assist with a new card request based on available staff and office operating status. Please contact your local Social Security office. We hope this helps. Look for the general inquiry telephone number under Show Additional Office Information. We hope this helps.

  3. Reza U.

    My name is Reza Awwal. I have received a letter on july 30. I need help. I have no password to access online.

    • A.C.

      Hi, Reza. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 5:30 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  4. Michael R.

    I’m trying to see if it’s possible to change my status from disability to regular social security, benefits. I’m turning 62 on October 23rd, and I’m wondering if I qualify for regular SSI benefits

    • A.C.

      Hi, Michael. Thanks for your question. When you reach full retirement age, we will automatically convert your Social Security disability benefits to retirement benefits, but the benefit amount remains the same. Therefore, you don’t have to do anything. If you To find out your full retirement age, please visit here. We hope this helps.

  5. Aniket P.

    Thank you for this informative post. I have used these tips and found them really useful….
    Source: https://tractorguru.in/second-hand-ace-tractors

  6. Abdelkader D.

    I cannot reach your service and I wrote you letter where I explained my bad situation,but I didn’t received answer.!!!since first week of August.

    • Derkaoui

      What’s wrong???

  7. Melissa S.

    I need to send in paystub information. Can I get an email for that.

    • A.C.

      Hi, Melissa. You can report your wages if you receive Social Security Disability (SSDI) or Supplemental Security Income (SSI) online using your personal my Social Security account. For more information, visit here. Hope this helps.

  8. rick h.

    i am turning 65 in jan. i have been recieving disability benefits for 5 yrs do i need to do anything different

    • A.C.

      Hi, Rick. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 5:30 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.

  9. Eleni E.

    how can i get an award letter online?

    • A.C.

      Hi, Eleni. If you need a benefit verification letter, you can view, print, and save your benefit verification letter by creating a personal my Social Security account online. We hope this helps.

  10. Chrystal

    This is just not true! The social security office in Kokomo is not doing what they should be to help people! How are they not considered an essential business?? When asked on behalf of a client at my job, “How do you expect people to mail their actual physical drivers license (they won’t accept a copy)? What if they get pulled over by the police?” Their literal response was, “That’s not our problem.” I don’t know how they get away with treating people like they do and their horrible customer service. If they refuse to open, they should at the very minimum be modifying their procedures to better serve the community.

Comments are closed.