Comments

1. Christine D.

   February 16, 2021 7:07AM

   I am trying to find out the status of my benefit application but as I don’t have a US address I can’t set up an online account. Is there an email address I can contact to get this information?

2. Carol E.

   February 13, 2021 12:43PM

   Hello I’m going to try to call my local Social Security office today. I called the national office yesterday. My father’s email was compromised. We need to change the email address on his account. It won’t allow us to do that. That’s all we want to do. I need to make sure his money isn’t getting filtered out to a grifter or whatever. It is on direct deposit, but I want to have him have access to his account online to keep an eye on things. He doesn’t remember his password on the hacked email account. Help!

3. Colleen

   February 12, 2021 5:13PM

   I am wondering how to either set up a SSN account or receive information about my benefits. The online account doesn’t let me enter a Canadian address. I am a Canadian citizen who lived and worked in the US for over 20 years. I am now living back in Canada and want to keep on top of what benefits I have.

   • 

     A.C.

     February 16, 2021 2:37PM

     Hi, Colleen. Since you are living outside of the U.S. you can contact your local Federal Benefits Unit for any assistance related to Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this helps.

4. Ronakld E.

   February 2, 2021 5:14PM

   Is the site down for social security. I called my siste in Georgia and she says its up. I just happen to be out of the country and have always been ale to open it from Colombia except today

   • 

     V.V.

     February 3, 2021 7:31AM

     Hi Ronakld, thanks for checking in with us. Over the weekend we experienced intermittent issues with some of our online services, including my Social Security accounts. We identified the cause and have fixed the issue. Our online services are currently available and fully operational. We apologize for any inconvenience this may have caused.

5. Roger

   January 31, 2021 5:28PM

   trying to find out what I pay out of my social security each month for medicare

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     V.V.

     February 1, 2021 11:45AM

     Hi Roger, thank you for using our blog to ask your question. The standard Medicare Part B premium for medical insurance in 2021 is $148.50.

6. Chris

   January 22, 2021 9:00AM

   I’ve had an account for years. Now when I go back and try to log in, I’m told I need to finish setting up my account and enter an Activation Code I was never provided. How do I get an activation code so that I can get back into my account?

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     V.V.

     January 22, 2021 9:36AM

     Hi Chris, thanks for using our blog. Sorry to hear you are having difficulties creating a my Social Security account. For assistance with your account, you may call us at 1-800-772-1213 (TTY 1-800-325-0778) or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

7. Seth.

   January 21, 2021 11:57AM

   Hello, I have been trying to create an account so I can begin to take back control of my SSN after finding out it is being used in other states only to get stuck on step 6. The system is not accepting any of my information and will not move forward. Also the switchboards have been so clogged down I haven’t been able to get through.

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     V.V.

     January 21, 2021 2:50PM

     Hi Seth, thanks for using our blog. Sorry to hear about the difficulties you are experiencing. You can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

8. Dr. C.

   January 19, 2021 8:40AM

   Your form to create an account isn’t working. It has been inoperative for 2 days. How do we change deposit info when your website doesn’t work? Dr. Chadwell

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     V.V.

     January 20, 2021 8:13AM

     Hi Dr. Chadwell, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to sign up or change direct deposit. We hope this helps!

9. Chris

   January 12, 2021 1:08PM

   Hi I’ve tried for six months to create a My Social Security Account to get a replacement SS card and it keeps saying my account is blocked and I call SSA they unblock it find no problems and again it blocks it. I have checked to see if I have any credit holds and there is none all credit is great I can’t get help online or on the phone, and my local office isn’t helpful either

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     V.V.

     January 12, 2021 2:03PM

     Hi Chris. Sorry to hear about the difficulties you are experiencing with your my Social Security account. Check out our Social Security and Coronavirus web page for details on getting help with your Social Security number.

   • Dr. C.

     January 19, 2021 8:47AM

     Suddenly, after reading several comments, I understand I’ve had my precious TIME wasted by feds…again! We suck sharks as a gov system. If there’s a completely backwards choice, that’s the one guaranteed to be chosen vs COMMON SENSE. Common sense dictates SOCSEC IRS etc…are internet WEBSITES & should be “OPEN” 24/7! NEVER closed! Maintenance should be scheduled & feds need to be TRANSPARENT about POSTING THE SCHEDULE FOR MAINTENANCE…smh

10. Constantin

    January 4, 2021 2:31PM

    Hello, I’m Canadian and trying to create an account but the form I found online has no provisions to type in the province name, the country name and postal code. Is there a different online form I can use to set up my social security account?

    Thank you

    • 

      V.V.

      January 5, 2021 10:10AM

      Hi Constantin, thanks for using our blog. At this time you must have a U. S. mailing address to create or access your online account. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet.

      Even though you are unable to create a my Social Security account, you may still file benefit applications online.

      • Rita

        January 7, 2021 3:00PM

        Your actually giving a Canadian advice on how to file a Social Security account, without noting that it is U.S. citizens? This seems secure.

Comments are closed.