Online Services

How to Create a my Social Security Account

April 9, 2018 • By

Last Updated: August 19, 2021

A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!

How to create a my Social Security account, S S A Publication 05-10378, Infographic


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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Joanie

    Trying to create online account. How is it POSSIBLE the information I entered about MYSELF is not correct and SSA cannot confirm my identity??????

    • Vonda

      Hi Joanie, thanks for using our blog. Sorry to hear you are having difficulties creating a my Social Security account. For assistance with your account, you may call us at 1-800-772-1213 (TTY 1-800-325-0778) or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  2. Rolene B.

    How do I set up an account without a credit card number or any of the other questions?

  3. Alexis

    Hello I’m trying to create an account and it’s telling me my information isn’t matching up with records when I know for a fact that they are. What do I do?

  4. Patricia G.

    Would like to know status of my enrollment into Medicare.

    • Vonda

      Hi Patricia, thank you for using our blog. You can log in to or create a my Social Security account to check the status of your Medicare application online.

      If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  5. Susan M.

    Hi, I’m trying to retrieve my User Name, and I get a message that my email address is not recognized. How can I update my email address or retrieve my User Name?

    Thank you.

  6. Kurt V.

    I just got approved for my disability benefits. Can I check on line the status of my payments of what to do next?

  7. Wanda

    How can I change my username for login to my ssa?

    • Vonda

      Hi Wanda, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username and password. We hope this helps!

  8. william a.

    hello,,,,im trying to make an ss acc,,,,over seas,,,after talking to rep,,,and making an apointment,,,,will they REALY call me back,,,,im in the phillpines,,,,,,please get back to me,,,,thank you

    • Vonda

      Hi William, thanks for using our blog. We recommend that individuals living outside the United States contact the nearest Federal Benefit Unit in the area for any assistance related to Social Security programs and benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.

  9. Penny J.

    I’m locked out of my acct for 24 hours, is there a way to change my password now?

    • Vonda

      Hi Penny, thanks for using our blog. Sorry to hear you are having difficulties with your my Social Security account. If you are locked out, you may call us at 1-800-772-1213 (TTY 1-800-325-0778) or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  10. Marina

    Hello, I recently changed my name due to a divorce. Do I need to create a new account or will my existing account update automatically?

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