Online Services

How to Create a my Social Security Account

April 9, 2018 • By

Last Updated: August 19, 2021

A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!

How to create a my Social Security account, S S A Publication 05-10378, Infographic


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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Adell

    I entered all of the information correctly three times but it says an account for this ss number can not be opened. Why?

    • Vonda

      Hi Adell, thanks for using our blog. Sorry to hear you are having difficulties creating a my Social Security account. For assistance with your account, you may call us at 1-800-772-1213 (TTY 1-800-325-0778) or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  2. Steven F.

    I started filling out my SS apply for Benefits form and was give code to enter if I exisited the form. I did exist the form so I have been trying to reenter the form but it not recognizing the code I received. Any thought on my next step.

    • Vonda

      Hi Steve. If you are filing for benefits for yourself and have lost or forgotten your re-entry number, you can get it by creating or logging into your my Social Security account.

      Your re-entry number can be retrieved by clicking the “Get Re-entry Number” link found in the “Your Benefit Applications” table.

      Go back to the Apply Online link for the benefit that you’re applying for and click on “Return to a Saved Application” where you will be prompted to enter your re-entry number.

  3. REGINA G.

    i cot get on line i have trf several times i think it have lock me out

  4. james z.

    why would the ssa need to ask for any banking accounts etc. for identifying info.

  5. Leonie M.

    I would like to setup my SS Account, however I currently and living in Australia and do not have a valid US Mailing Address which is a prerequisite to creating an account.

    I am currently receiving mail pertaining to SS at my Australian Address.

    Kind regards

  6. Martha M.

    I have applied for a replacement social security card since Oct.9,2020 and have not received one as of Nov.30,2020. Have tried all of the numbers given to call and unable to get any feedback or phone calls.

    • Vonda

      Hi Martha, we apologize for the difficulties you are experiencing in working with Social Security. Please work with your local Social Security office for status of your Social Security card application. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  7. manuel r.

    great place to find quick information

  8. Dorothy

    I can’t access my account to change the password(I forgot the one I originally used.)

    • Vonda

      Hi Dorothy, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username and password. We hope this helps!

  9. Fredda H.

    I cannot access m account on line. I am told to verify my information. How do I do this
    I have been locked out 4 times. I have not changed any information. thank you

    • Vonda

      Hi Fredda. We are sorry that you are having trouble accessing your my Social Security account. If you are locked out, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  10. Gora d.

    Just I need social security because have document necessary please

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