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How to Create a my Social Security Account

April 9, 2018 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Judy B.

    Hi, can you help please
    I have attempted to set up My SSN account 2 days in row and every time I try to create an account the Error code comes up for the username and passwords. I have tried 2 different browsers. I was kicked of the website yesterday for too many attempts.
    Thanks

  2. Pamela W.

    My user name is pwoody4@msn.com
    And my password is Trainham1!
    But I’m having trouble logging in can you tell me if my user name is correct and my password?

  3. Elaine A.

    My husband successfully set up a my ss acct without any problem. When I followed the identical procedure, was told my information does not match & was locked out of the site. What can I do to correct the matter.
    I entered:
    Full name, ss#, current address & phone #
    Require Assistance

    • Vonda V.

      Hi Elaine. We are sorry that you are having trouble creating a my Social Security account. If you are locked out, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  4. Dorothy J.

    I set my account up a long time ago and I have forgotten my Username and Password
    Can someone help me? Please!

  5. Lisa

    Hello,
    I have been trying to get onto my account. I had two letters with a code to change my password sent to me by mail. I tried both of them. Neither one of the codes would work.
    I am on disability and I took out short and long time disability with the company I was working for. Not knowing I was sick at the time I took the policy out. I guess the good Lord was taking care of me.The check would be considered a third party check.
    I have a company that I worked for 2006 or 2007 asking that I send them a up to dated benefit verification letter. I have a deadline that it would need to be there by. Is there anyway I might be able to get that letter as well a new password that works.
    I would certainly appreciate any help.
    Best Regards
    Lisa W. Hobbs
    828 449 6699
    Email lisabras53@gmail.com

    • Vonda V.

      Hi Lisa, thanks for using our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  6. Raymond P.

    I am trying to check my retire benefits.
    but have forgotten my pass word.
    the system will not let me in to the system.

    • Vonda V.

      Hi Raymond, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password. We hope this helps!

  7. David M.

    i have tried several times to create a account keeps telling me my info does not match thiers now it has locked out my eletronic access i assume you will give a number to call thats fine but what info will i need when i call a lot of the info i needed on my application took days to find i completed it but still not sure i have it right want to be sure i have it when i call or when they call me my application has been received some of those questions happened many years ago thanks

    • Vonda V.

      Hi David. We are sorry that you are having trouble creating a my Social Security account. To pass the verification process, we match the personal information you give us with the data we have in our records. Then, we use our Identity Services Provider to further verify your identity.

      If you are locked out, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  8. Rosemary H.

    This does not answer the question…Where do I put a reset code?

    Instructions in the reset letter I received are very unclear. Someone really needs to match instructions to the website and save us all a lot of time.

    Thank you.

    • Vonda V.

      Hi Rosemary, thank you for using our blog. When you sign in to your my Social Security account with your username and password, it will then ask if you received a reset letter. You select “Yes, let’s begin” . The reset code is issued when you need to change the second factor authentication method associated with your information.

      If you forgot your password, and the password reset questions didn’t work, we can send a temporary password in some circumstances. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password. We hope this helps.

  9. Linda B.

    How do I get My Social Security account unlocked. I typed in the password wrong to many times.

  10. Robert F.

    I created an online account and was able to edit my profile for an address change. My wife created an account also, but there is no Profile tab on the overview page. How can she edit her profile?

    • Vonda V.

      Hi Robert, thank you for using our blog. Only Social Security beneficiaries or SSI recipients will have the “My Profile” tab, which displays the individual’s name, date of birth, last four digits of the Social Security Number, contact information, and direct deposit information from our records. We hope this helps.

Comments are closed.