Online Services

How to Create a my Social Security Account

April 9, 2018 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. van-hien

    statement name is wrong now cannot create online account
    they split part of my first name and put in middle name

    how to fix and create online account ?

    • A.C.

      Hi. We are sorry to hear that. To find out what is needed for a corrected Social Security card, visit here. Once your name is corrected, if you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  2. Connie M.

    I cannot remember my account login information. Can you please help

    • A.C.

      Hi, Connie. We do not have access to private information in this venue. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  3. Barbara D.

    I keep trying to open an account but the system will not let me. The SSA rep said to call Equifax and they will remove a credit freeze on my credit report and that is why SSA cannot access my account. Tier two supervisor at Equifax states that there is no credit freeze with them and to call SSA back.
    Hold or freeze must be on SSA end. Called back and put on hold for over an hour. What a waste of time.

    • L.A.

      Hi Barbara. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may contact your local Social Security office for help. We hope this helps.

  4. SERGIO S.

    excuseme, I have an account, but I have problems to log in. what can I do?

    • L.A.

      Hi Sergio. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  5. AUSTIN H.

    SOICAL SECURITY CALIFORNIA ID DRIVER LICENSE AND SSI MONEY JUNE JULY AUGUST OPEND ACCOUNT AND SOICAL SECURITY CHEAK

  6. Kwame B.

    Can a 17 year old create a my social security account to apply for a replacement of their social security card.

  7. Carol

    I tried to set up an account….answered all the litany of questions but when it came time to select an user name, I kept getting rejected…….NOT HAPPY. called several times to no avail. WHY make it so impossible to set up the account? In fact, one of your fellow comrades, told me that they constantly get complaints about setting up the user name and password but no one listens. GREAT JOB!

  8. Darci C.

    I cant seem to log in to my account

  9. Darci C.

    I have already created an account, but it does not recognize my information

  10. Rachael R.

    My granddaughter is on SSI for the disabled for two years. She is going to Graceland University in August 2019. I need her CAlif benefit changed she will be living in Lamoni IA, she is flying out on 8/21/2019

    TY Rachael Rudd

    • A.C.

      Hi, Rachael. For your granddaughter’s security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. She can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, she will have a shorter wait if she calls later in the day. She can also contact her local Social Security office. We hope this helps.

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