Online Services
What Representatives Should Know About Online Video Hearings
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In December 2020, we began offering online video hearings using a secure and free Microsoft Teams platform for you and your client to interact directly with an administrative law judge (ALJ). You can participate in the hearing with an internet connection using a camera-enabled smartphone, tablet, or computer. This allows the ALJ to see and […]
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Social Security’s Many Online Services
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There’s probably been a time in your life when you’ve wondered, “Can I do this online instead of visiting a Social Security office?” The answer is more than likely yes, and you can find more information about our online services on our website. Online, you can apply for retirement and disability benefits, appeal a decision, […]
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my Social Security 101: When You Need Additional Help With Your Account
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Sometimes we need help with or have questions about our online accounts. For your convenience, we want to share some frequently asked questions you may find helpful with your personal my Social Security account needs. What if I forgot my username or password? It happens to all of us on occasion. We can’t remember our username […]
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Social Security’s Top Baby Names for 2020
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Olivia and Liam are once again America’s most popular baby names in 2020. It appears parents chose to stick with the familiar during an unprecedented time. The top three names for both girls – Olivia, Emma, and Ava – and boys – Liam, Noah, and Oliver – remained the same for the second year in […]
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New Fact Sheets Added to Your Online Statement
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Your Social Security Statement, available on my Social Security, tells you how much you or your family can expect to receive in disability, survivor, and retirement benefits. We’ve added new fact sheets to accompany the online Statement. These new fact sheets provide clarity and useful information, based on your age group and earnings situation. They […]
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Letter to the Public on Service
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I want to update you about how things are going at the Social Security Administration. About a year ago, I took the unprecedented step to close our offices to the public. I did this to keep our employees and you—the public we serve—safe. As we enter year two of the COVID-19 pandemic, vaccines and other […]
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Hearings with the Social Security Administration During COVID-19
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In March 2020, we temporarily closed all of our Social Security Hearing Offices due to the Coronavirus pandemic and are not offering in-person hearings. During the office closures, we are providing two flexible, safe, and secure hearing options: either a telephone hearing or our new option of an online video hearing. Additional information on both […]
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Get Your New Standardized Benefit Verification Letter Online
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If you receive a Benefit Verification letter, sometimes called a “budget letter,” a “benefits letter,” a “proof of income letter,” or a “proof of award letter,” we have good news for you! A new standardized Benefit Verification letter is now available when you need proof of Social Security benefits, Supplemental Security Income, or Medicare. In […]
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Compassionate Allowances: Five Conditions Added to Fast Track
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Processing disability claims quickly and accurately is important to us. It is through this commitment to you that we use the Compassionate Allowances program to help us identify and fast-track cases where people have medical conditions and diseases that are most likely to meet Social Security’s standards for disability benefits. Did you find this Information […]
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Important Information About Reaching Social Security During the COVID-19 Pandemic
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During the current coronavirus pandemic, we continue to provide help to you and other people in your communities. While our offices are not providing service to walk-in visitors due to COVID-19, we remain ready and able to help you by phone with most Social Security business. You can speak with a representative by calling your […]
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