COVID-19, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our website to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications. Please share this information with your family and friends to help us spread the word.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

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Comments

  1. Johnnette C.

    I need to find out about getting the $500. for a child that I have temporary custody of & has been in my care since 12/2019. I don’t even have his ssn or Birth Certificate. I am his Aunt I have paperwork signed by his Mother & DCF.

    • Vonda V.

      Hi Johnnette, thank you for your question. Please visit the IRS Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more. Hope this helps!

  2. Schur

    Did not receive monthy s/s ck this mo.
    calls are disconnected when i try to inquire
    lawyers aka scamers want to charge money to answer
    s/s questions on fake gov web sites
    S/S offices closed
    What do you think about comment?
    Hell of a way to run a business for profit!

    • Vonda V.

      Hi Will Schur, thanks for using our blog. Please contact your bank or financial institution first. They may be able to determine if your direct deposit failed. If you still need to report a late, missing or stolen Social Security payment, call us toll-free at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  3. Larry E.

    I’m A Single Person Who Gets SSI Every Month I Like To know When The IRS Will Send My Stimulus Check Its May 5th And I Still Haven’t Gotten It Yet Am I Even Eligible For The Package

  4. dana j.

    I didnt get my stimulus coravn visl money on my direct experience card what the deal

  5. Labotamy c.

    Were sposed to dont let up on them they said ud. Either get it on ur monthly or card or now one problem is if u have payee more than ever payees cashin checks and not leeting the subject no i dont no if ur in that spot just trying to help nitey nite for now

  6. Labotamy c.

    Single stimulous was sposed. To b there. One hoeseshit thing after the other and a couple. News sources say trump decided to take rest of money intended for ssi and vets and use it for his re election bid and corona research also that if someone that got it that u new. That was plenty good enuff for u/meaning ssi vets whoever hasnt got it yet

  7. Bianca S.

    Is social security benefits getting the 1200 to

    • Labotamy c.

      Were sposed to dont let up on them they said ud. Either get it on ur monthly or card or now one problem is if u have payee more than ever payees cashin checks and not leeting the subject no i dont no if ur in that spot just trying to help nitey nite for now

    • Vonda V.

      Hi Bianca, thank you for your question. The Internal Revenue Service, which is part of the Department of Treasury, will be making Economic Income Payments to eligible people. To help you quickly and easily determine whether you need to take any action to receive your Economic Impact Payment, or a payment for your qualifying child, check out the step-by-step instructions on the Social Security and Coronavirus web page.

  8. Richard D.

    I have not received my stimulus check yet. My whole family have. Can you help me with this. Thank you

    • Vonda V.

      Hi Richard, thank you for your question. The Internal Revenue Service, which is part of the Department of Treasury, will be making Economic Income Payments to eligible people. To help you quickly and easily determine whether you need to take any action to receive your Economic Impact Payment, or a payment for your qualifying child, check out the step-by-step instructions on the Social Security and Coronavirus web page.

  9. Richard S.

    My name is Richard D. Slayton and my SS# is *** – ** – *** and I have not received my stimulus check yet. Every one in my family have received theirs. Could you tell me if and when I will receive mine Thank you.

  10. Monica R.

    My name is Monica I just want to ask you a question about IRS strimulus check I haven’t gotten my strimulus check yet is my coming. Thank you for listening to me

Comments are closed.