COVID-19, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our website to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications. Please share this information with your family and friends to help us spread the word.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

Comments

  1. Tamara P.

    I would like to know when I will be receiving my check. I am completely broke, anything you can tell me will be helpful. Thank you.

    • Mary S.

      Well first off if you dont work to offset your income than you shouldnt technically need the stimulus and be thankful your getting it. I get disability and didnt lose hours therefore still paid my bills as usual. BUT you should receive unless you owe back child support then it goes to that custodial parent. If you just started this year receiving and didnt file 2018 2019 taxes i personally recommend fill out non filers form to be safe. Best of luck to you.

  2. George B.

    I just started receiving social security retirement in April 2020 but have not filed 2018 and 2019 taxes will l receive a stimulus check?

    • V.V.

      Hi George, thank you for your question. If you did not file a tax return for 2019 or 2018 and you’re a new Social Security beneficiary, you should use the IRS’ Non-Filer: Enter Payment Info Here tool to receive their own $1,200 payment and $500 payment for qualifying children. You may only enter non-Direct Express bank account information for direct deposit, or leave bank information empty to receive a paper check by mail.

  3. Samantha M.

    Do people on ssi have to apply for the stimulus

    • A.C.

      Hi, Samantha. Social Security retirement, survivors, or disability beneficiaries and Supplemental Security Income (SSI) recipients who do not have qualifying children under age 17 do not need to take any action with the IRS. You will automatically receive your $1,200 economic impact payment directly from the IRS. You should receive the automatic payments by direct deposit, Direct Express debit card, or by paper check, just as you would normally receive your Social Security benefits. Treasury expects automatic payments for Social Security beneficiaries no later than the end of April and automatic payments for SSI recipients no later than early May. We hope this helps.

    • Mary S.

      No. Should be automatic. Unless you just started receiving in January then i would fill out a non filers just to be safe.

    • Mary S.

      Shouldnt have to unless you started after the first of the year then to be safe file a non filers form on irs.gov

  4. Rickey E.

    When is the stimulus payment going to be deposits for people on ssa.
    And will they know if the person on ssa are married

    • A.C.

      Hi, Rickey. Treasury, not Social Security, will be making automatic Economic Income Payments to eligible people. Unfortunately, we do not have information about the exact schedule for these payments. Treasury anticipates these payments to go out to Social Security retirement, survivors, and disability insurance beneficiaries starting around the end of April and to Supplemental Security Income (SSI) recipients starting in early May. Continue to check the Internal Revenue Service Coronavirus Tax Relief and Economic Impact Payments page for updates. Thanks.

  5. James D.

    I’m a disabled veteran an I get SSDI and VA benefits, when will I or will I get a stimulus check, for being on SSDI.

    • A.C.

      Hi, James. Treasury, not Social Security, will be making automatic Economic Income Payments to eligible people. Unfortunately, we do not have information about the exact schedule for these payments. Treasury anticipates these payments to go out to Social Security retirement, survivors, and disability insurance beneficiaries starting around the end of April and to Supplemental Security Income (SSI) recipients starting in early May. Continue to check the Internal Revenue Service Coronavirus Tax Relief and Economic Impact Payments page for updates. Thanks.

    • Mary S.

      You should but it goes by income levels. Lowest started last week April first week of May then goes up. But to be safe if not received yet go to irs.gov and fill out non filers form but u should get automatically if direct deposit will go there if not u will get a check.
      P.S. thank you for your service.

  6. Joe K.

    If I am on SS my wife is not and we don’t have to file taxes how does the IRS know to send my wife’s as well

    • Mary S.

      Fill out the non filers form on irs.gov site. If you need link just respond and i will check back in the morning. But should be on front page of irs.gov

  7. Claudio L.

    My wife and I are recipients of social security payment on direct deposit. We have not received payment yet. Please let us know when can we expect payment. Thanks. Please help

    • Joe k.

      I just checked my payment tool today about 30 min ago and I am on SS and it finally gave me a deposit day of the 29th April after 2weeks of saying “payment status unavailable”

    • Sandra L.

      When will l or will l get. a stimulus check , We have not received payment yet . Please. Let us know when can we expect payment .Thanks please help .

      • A.C.

        Hi, Sandra. Treasury, not Social Security, will be making automatic Economic Income Payments to eligible people. Unfortunately, we do not have information about the exact schedule for these payments. Treasury anticipates these payments to go out to Social Security retirement, survivors, and disability insurance beneficiaries starting around the end of April and to Supplemental Security Income (SSI) recipients starting in early May. Continue to check the Internal Revenue Service Coronavirus Tax Relief and Economic Impact Payments page for updates. Thanks.

    • A.C.

      Hi, Claudio. Treasury, not Social Security, will be making automatic Economic Income Payments to eligible people. Unfortunately, we do not have information about the exact schedule for these payments. Treasury anticipates these payments to go out to Social Security retirement, survivors, and disability insurance beneficiaries starting around the end of April and to Supplemental Security Income (SSI) recipients starting in early May. Continue to check the Internal Revenue Service Coronavirus Tax Relief and Economic Impact Payments page for updates. Thanks.

  8. Amy M.

    I am on SSI and SSDA when will we get our checks deposited?

  9. smiley

    i keep hearing may 1st

    • Tamikia

      You can actual go on irs.gov and go to “get my payment “ and check to see when yours is coming. They updated it so people who get government checks are able to check. Mine said April 29th.

      • Brad

        Just went on the IRS.GOV site under Get my payment and it said mine will be deposited on April 29th. I have SSDI so I am sure that is the date SSDI people

    • Christine B.

      Wjem am i going to get mine

  10. Dawn E.

    I am on SSDI and it is deposited to my DIRECT EXPRESS card. I FILED taxes in 2018 and got a refund by paper check as I do not have a bank account. I have NOT FILED for 2019 yet. WHERE or HOW will I receive the Stimulus check…thru DIRECT EXPRESS or by PAPER CHECK

    • smiley

      im getting direct express also payment goes onto card

      • Jo A.

        So the stimulus check will be deposited in the Direct Express card? How long does it take to clear? The IRS website said mine would be there today but its stil not showing and its 1030 p.m. I cant even check to be sure the last 4 digits of a bank acct number are mine.

        • Mary S.

          Well you should just receive it. They say it doesnt show a pending on ur direct express card….it just shows up.

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