COVID-19, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our website to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications. Please share this information with your family and friends to help us spread the word.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

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Comments

  1. Byron

    So now those who receive SSI or Veterans benefits now have to wait till mid-May before they’ll receive anything. What happened to “no later than early May”?

    Pathetic and stupid. Liars.

  2. KAREN K.

    I am 62 years old and working part time and getting ss benifits so I know what the limit is but now the are giving me $600 stimulus into my account which will put me over what I can make !! What to do??????

    • V.V.

      Hi Karen, thank you for your question. If you’re referring to unemployment insurance benefits or the economic impact payment, neither are counted under the Social Security annual earnings test and therefore do not affect your receipt of Social Security benefits. Check out our Getting Benefits While Working web page for more details. We hope this helps.

  3. KAREN K.

    I work part time while on SS so I know the limit that I can make so what happens when I am now getting an $600 stimulus going into my account which will put me way over the limit????

  4. Jen

    My paper check came today!
    It was mailed yesterday.
    Hope a lot of y’all got yours today too. If not then I hope Monday.

  5. RODRIGO C.

    Kindly, please clarify for me the following:
    Since my wife and I are collecting SS, are we going to automatically receive the stimulus check or there are additional specifcs that need to be met.

  6. Antony M.

    My name is Antony Mathew, and my last year’s income was my second highest income in my 35 years of work history. I supposed to get benefit increase for my high salary of work as of this January. But I did not see the increase yet. Can you let me know why?

    Thank you

    • V.V.

      Hi Antony, thanks for using our blog. As long as you continue to work and receive benefits, we will check your record every year to see whether the additional earnings will increase your monthly benefit. If there is an increase, we will send you a letter telling you of your new benefit amount. Although the recomputation may take place later in the year, we will pay you back pay retroactive to January.

      For more details, visit our Getting Benefits While Working web page.

  7. selma c.

    I,m still waiting on mines

    I,m on SSI

  8. A c.

    It seems like social security & IRS got it backwards this time. The people who are on SSI, disability, etc -are the ones who have the Lowest incomes overall. They should have been sent out first! & Yes, you have all of their information. It’s wherever they receive their benefits. Computers make a transfer of that information very easy between social.sec. & IRS. You hurt the most needy & made something easy, very difficult!!

  9. Mary D.

    The IRS site says it needs my bank acct info. to deposit my stimulus check. First off, I receive SSDI so I am not understanding why my bank info is even needed if I get monthly checks into my bank acct. Second, when I fill out the required bank info it gives me 2 options…did I receive a refund or did I owe? It is neither HOWEVER the IRS doesn’t provide an option of neither owing nor getting a refund. So because of this I cannot enter my bank info because when I do it says there’s a problem with my info. This is not right that the IRS doesn’t have an option of neither owing or getting a refund. Now I have to wait even longer to get a MUCH NEEDED check

  10. Georgie R.

    I had a stroke which left me with some brain damage I’m confused what I’m suppose to do. I makebeloe minimum wage and didnt file a return can someone advise me what to do here.ss# *** – ** – ***

    • V.V.

      Hi Georgie, thank you for your question. Social Security retirement, survivors, or disability beneficiaries and Supplemental Security Income (SSI) recipients who do not have qualifying children under age 17 do not need to take any action with the IRS. You will automatically receive your $1,200 economic impact payment directly from the IRS. You should receive the automatic payments by direct deposit, Direct Express debit card, or by paper check, just as you would normally receive your Social Security benefits. Treasury expects automatic payments for Social Security beneficiaries no later than the end of April and automatic payments for SSI recipients no later than early May. We hope this helps.

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