Online Services, SSI

A Constant Quest to Improve Our Online Services

May 23, 2016 • By

Last Updated: July 29, 2021

Graphic of address bar on computer with cursor arrow, Shooting computer screenWe know you’re busy and need ways to be more productive. Our online services make it possible for you to conduct business with us when and where it’s convenient for you. Our goal is to provide you with world-class service and our online services are a convenient, cost-effective, and secure way for us to better serve you. 

On our website, you can apply for retirement, spouse’s, disability, and Medicare benefits. You can use our benefit planners to calculate your future benefits. You can also find answers to your frequently asked questions. You can even apply for Extra Help to pay for the costs—monthly premiums, annual deductibles, and prescription co-payments—related to a Medicare prescription drug plan.

In addition, by opening a personal my Social Security account, you can keep track of your earnings and verify them every year by reviewing your Social Security Statement. You can get an instant benefit verification letter or one stating that you don’t currently receive benefits, never received benefits, or are waiting for an answer on your application for benefits.

If you receive benefits, you also can:

  • Change your address or telephone number;
  • Start or change your direct deposit;
  • Get a replacement SSA-1099 or SSA-1042S for your taxes; and
  • Replace your Medicare card.

We frequently review our online services looking for new and useful enhancements to meet our customers’ changing needs. Your feedback is important to us when deciding how we can better serve you, so use this blog to let us know.

We continue to use updated technology and innovative ideas to expand our online services at www.socialsecurity.gov. And although our online services can be handled easily from the comfort of your home or office, our in-person services are still available to you. We are committed to meeting your needs and preferences in how you like to conduct business with us.


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About the Author

Deputy Commissioner, Office of Communications

Comments

  1. Grace W.

    who is the writer of all of these blogs. i must need to meet that dude.

  2. Lisa J.

    My extreme gratitude to your IT., development & implementation groups? Enrolling in Medicare was a breeze. I felt so silly waiting until ladt min with fear of the process. Government funds spent well & of course I thank an exceptional management group to make the success happen?

  3. Abdul B.

    You can improve online services by guiding them about the right thing in your blog.
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  4. Marry M.

    The Online Services are very much effected by the scams. So choosing the right blog will get you safe from scam. Read our Blog

  5. Online S.

    You can improve online services by guiding them about the right thing in your blog.

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  6. Debra A.

    Hello I’m trying to change my Federal with holdings and can’t seem to find the form I need, could someone please Help?
    I’ve found the form now my question is I’m not sure what to enter on line #4.

  7. Debra A.

    Hello I’m trying to change my Federal with holdings and can’t seem to find the form I need, could someone please Help?

    • Vonda V.

      Hi Debra, thanks for using our blog. To stop or change your withholding, you’ll need to complete another Form W-4V from the Internal Revenue Service (IRS). You can download the form or call the IRS toll-free at 1-800-829-3676 and ask for Form W-4V. Complete, sign and return the form my mail to your local Social Security office. Use our Social Security Office Locator for your local office mailing address.

  8. Roxane S.

    Why can’t you complete the W-4V online. Especially since all the field offices are closed!!

  9. Lynn C.

    Still trying to find the proper address to mail a Form W-4V.

  10. Herb S.

    What is fax number to send W4-V form?

    • Vonda V.

      Hi Herb, thanks for using our blog. You can mail the completed form W-4V to your local Social Security office. Use of Social Security Office Locator to obtain your local office mailing address. We hope this helps!

Comments are closed.