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Your Social Security Statement is now at your fingertips

July 7, 2016 • By

Reading Time: 2 Minutes

Last Updated: November 6, 2023

SSA StatementHave you ever received a Social Security Statement in the mail? You know, the one that shows all the earnings you’ve had each year and how much you could receive per month in Social Security benefits when you retire? The Statement contains crucial information workers need to plan for a comfortable retirement. Now, thanks to my Social Security, this information—and so much more— is only a few minutes away!

Your personal my Social Security account is secure and gives you ready access to your earnings records, Social Security benefit estimates, and printable Statements. Those who already receive benefits can view their payment history, current status, and manage their benefits.

To open a personal my Social Security account, go to our website and select “Create an Account” to get started. You must be 18 years old, have a valid Social Security number, U.S. mailing address (or a military address if deployed overseas), and an email address.

In some cases — like if there was reported credit card fraud under your name or Social Security number — you may have to contact your local Social Security office to open a personal my Social Security account.

Once registered, you can:

  • Verify your earnings history.
  • View estimated Social Security benefits based on your past earnings.
  • View Social Security and Medicare taxes you’ve paid over your lifetime.
  • Print your current Social Security Statement.
  • Request a replacement Social Security card (in some states).

If you’re currently getting benefits, you can:

  • View benefit payment information.
  • Change your address and phone number.
  • Start or change electronic payments.
  • Get a replacement Medicare card.
  • Get a replacement 1099 for tax season.
  • Get a benefit verification letter.

When you sign up for a personal my Social Security account, we use a secure authentication process to protect the privacy of your identity and your Social Security Statement information.  In addition to your unique username and password, you can also further protect your personal my Social Security account with a secure code texted to your phone every time you log in.

Just one more way Social Security strives to provide customers with peace of mind. Learn more at on our website.

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

Comments

  1. Ed

    I have been unable to login to my account all morning. The connection times-out every time. I tried calling the 800 number. 15-minute wait times, followed by a disconnect before speaking to anyone. Social Security is broken, as anyone who has had to deal with it lately knows. All I want is my earnings/benefits statement. Why is this so hard?

    • R.F.

      Hello Ed! We apologize for the inconvenience. To assist you with any difficulties accessing your account, we have established a dedicated “My Social Security Hotline”. To reach this hotline, call 1-800-772-1213, and select the prompt “For help with registering or using the My Social Security website”. The help desk is available to callers between 7:00 a.m. and 12:00 a.m. (Eastern Time). We hope you try again. Thanks!

  2. no_email@noemail.com

    I tried setting up a MySocialSecurity account and it failed. Said my SS number I provided did not match their what was on SSA’s files. Called SSA and everything was correct. So tried again and now I’m permanently blocked from ever using the MySocialSecurity web site.

    Called back SSA and was told they can’t help me. Now because I can not get copies of my SSA benefits to show proof of income, I lost two interviews for an apartment that require proof on income.

    Thanks a lot SSA, another person becomes homeless now.

    • A.C.

      Hi. We are sorry if you’re having difficulty with your personal my Social Security account. For assistance, please call 1-800-772-1213. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. You can also visit our Frequently Asked Questions to read information on why you may be unable to create or to access your account. Sometimes, it might be best to visit your local Social Security office for further assistance. We hope this helps!

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    I opened up a blogspot website and when I closed it 15 or so new windows opened back up to the same site. Why did that happen? Was it a virus?. Will it hurt my computer? How do I find it and get rid of it? I am running 2 virus scans right now but if those do not find it, how do I find it?.

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  6. jesse g.

    please help me with my account,i do believe someone has used my ssn.

    • jesse g.

      also wanted to see my social security statement. please

    • A.C.

      Hi, Jesse. If you are having trouble setting up or accessing your MySocialSecurity account, please call our dedicated MySocialSecurity Hotline. To reach this hotline, call 1-800-772-1213, and select the prompt “For help with registering or using the MySocialSecurity website”. The help desk will be available to callers between 7:00 a.m. and 12:00 a.m. (Eastern Time). If you suspect someone is using your Social Security number, you should go to http://www.idtheft.gov and report the theft to the Federal Trade Commission or call 1-877-IDTHEFT (1-877-438-4338). In addition, you can order free credit reports annually from the three major credit bureaus (Equifax, Experian and Trans Union). To order your credit report go to http://www.annualcreditreport.com or call 1-877-322-8228. For more information, check out our publication, Identity Theft And Your Social Security Number. We hope this is helpful.

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    Great site you have here but I was curious if you knew of any forums that cover the same topics talked about here? I’d really like to be a part of group where I can get feedback from other experienced individuals that share the same interest. If you have any suggestions, please let me know. Appreciate it!

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  9. Alvena A.

    I need my 1099 from Social Security, and to change my address.

    • R.F.

      Great news Alvena! If you receive benefits or have Medicare, you can create a my Social Security account to get a replacement SSA-1099 for tax season, and change your address and phone number. If for any reason you are unable to make the change of address or to request a copy of your SSA-1099 online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. Or contact your local Social Security office directly. Thanks!

  10. Ben B.

    Apparently there is still no way for Us citizens living abroad to create an online Social Security account – touted by Social Security as the best means of contact. As others have noted, the Social Security Administration must obviously work in conjunction with the IRS, and have access to our official address, whether it is in the US or abroad.

    It does not seem reasonable that this problem continues.

    • R.F.

      Hi Ben, we apologize for the inconvenience. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Under current law, we are required to periodically verify if individuals living outside the United States are still eligible for Social Security benefits. Remember for any assistance related to your Social Security benefits, please contact your local U.S. embassy or consulate. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this information helps.

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