Online Services

This New Year, See What You Can Do Online at SSA.gov

January 2, 2020 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

" "Are you looking for new ways to save time this new year? Social Security offers many of its services online by signing up for a secure personal my Social Security account.

Once you create an account, you can review your work history and see an estimate of your future Social Security benefits. We recently made several enhancements and introduced new features to my Social Security. With your personal my Social Security account, you can also:

  • Estimate future benefits  to compare different retirement dates and include future earnings estimates.
  • Request a replacement Social Security card.
  • Check the status of your Social Security application.

If you already receive benefits, you can:

  • Get a benefit verification or proof of income letter.
  • Set up or change direct deposit.
  • Change your address.
  • Request a replacement Social Security or Medicare card.
  • Get a Social Security 1099 form (SSA-1099).
  • Opt out of certain mailed notices.

The Message Center is a secure, convenient portal where you can receive secure, sensitive communications. The Message Center now allows you to opt out of receiving some mailed notices. You can now choose to receive the annual cost-of-living adjustments and the income-related monthly adjustment amount online. Unless you opt out of receiving notices by mail that are available online, you will receive both mailed and online notices.

All of these features can help you save time by doing business with us online. Create a personal my Social Security account today!

We also offer many other online resources. Let friends and family know they can access them from the comfort of their home or office and on the go from their mobile phone.

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About the Author

Darlynda Bogle, Assistant Deputy Commissioner

Darlynda Bogle, Assistant Deputy Commissioner

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Comments

  1. Filippo C.

    Today is may 13th 2020. I am my brother payee and I have direct Express card for him. And still no 1200 in his card why.

  2. Willie F.

    I have been trying to help my 92 year old Father and 71 year old sister set up their online accounts. Both applications kick back and says accounts already exist for them, which I know is incorrect because neither of them know how to use a computer or the internet.
    When we click on the forgotten user ID link and complete the information, it says “can’t find them in your system.
    For two days in a row the systems has locked us out for a 24 hr period.
    We are at a loss.

    • V.V.

      Hi Willie, thanks for using our blog. We are very sorry to hear about the difficulties you are experiencing with assisting your family members with my Social Security.

      For assistance with your account, they can call us at 1-800-772-1213 or they can contact their local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  3. Gloria M.

    My aunt died on April 4, 2020. I am trying to stop her social security benefits.

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  7. Akshat

    Hello Sir/Mam,

    I appreciate that you made everything online but my question is what about international students. This is my 6th week of my application is still pending at immigration office as per my last query at my local SSA office. I can’t know what is happening in the process and is there any complexities in my application? Do I have to upload any other documents? How much time it will take? When will I get my SSN in this pandemic situation? This kind of questions arise in everyone’s mind when delays happen in getting completely new SSN for none-immigrant aliens. Please provide temporary username password for those kind of application so that they can access and see what is going on. In this way, you can reduce few queries on call or toll free number.

    Thank you.

    • V.V.

      Hi Akshat. We apologize for the delay your are experiencing with your Social Security card application. For your security, we do not have access to private information in this venue. Please contact your local Social Security office for status. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

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  9. debra

    I was awarded ssdi june of 2019 I still have not received my back pay I beleave my attorny received there commotion

  10. Shankar S.

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    very useful blog. Thank
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