Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Jacklyn S.

    My Mother passed away.
    What do I do now.
    Send a copy of the death certificate?
    Call? I dont have time to wait on the phone at work.
    Please advise
    Thank You

  2. robert h.

    working on getting into my account so i can order a new social security card but keep getting you failed 3 times try again in 24 hours.

    • A.C.

      Hi, Robert. We are sorry to hear you have had difficulty accessing your personal my Social Security account. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  3. Louellen S.

    Want to discuss social security benefits for me from past deceased husbands. Need appointment at local office

    • A.C.

      Hi, Louellen. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday. Thanks!

  4. Cindy V.

    I have been trying to access my online account, but am locked out.

    • A.C.

      Hi, Cindy. We are sorry to hear you have had difficulty accessing your personal my Social Security account. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  5. bill

    im on ssi and cant remember when I applied how do I find out if it was 22 or less so I can draw off my dads ss

    • A.C.

      Hi, Bill. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  6. robert t.

    you set me a code to change my pass word and it will not let me access my account

    • A.C.

      Hi, Robert. We are sorry to hear you have had difficulty accessing your personal my Social Security account. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  7. Darcel C.

    My ex-spouse passed on 2/9/2018 and we were married 10/16/1970. I have divorce documents after 12 years and his ss#. My benefits have been reduced and looking for my options.

    • A.C.

      Hi, Darcel. To be eligible for divorced spouse benefits, you had to be married to your former spouse for at least 10 years, and you cannot be eligible for a higher benefit on your own record. For more information on how to qualify for divorced spouse benefits, visit our Benefits Planner: If You Are Divorced. We hope this helps.

  8. Randy M.

    My mother passed away recently. Was is the correct way to report her death to the SSA. We are having the bank return her most recent deposit and want to stop any future deposits,

    • A.C.

      Hi, Randy. We are sorry to hear about your loss. Typically, the funeral director notifies us of an individual’s passing by sending the deceased person’s death certificate to their local Social Security office. However, you may report the death of your mother by submitting her death certificate to your local Social Security office. We hope this helps.

  9. Jody K.

    I would like to stop having my voluntary tax amount out of my Social Security!! How can I get that done? jojoklute@yahoo.com

  10. Mary R.

    MY HUSBAND NEEDS TO APPLY FOR DISABLITY AND/OR MEDICAID . HE HAS BEEN IN THE HOSPITAL FOR NEARLY 4 MONTHS NOW. WE NEED ASSISTANCE. THANK YOU,

    • A.C.

      Hi, Mary Ruth. We are sorry to hear about your husband’s condition. To apply online for disability benefits, he can visit here. Or, he can schedule a phone appointment by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday and a representative will assist here. We hope this helps.

Comments are closed.