Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Carmen M.

    I am a former caregiver for Elizabeth B Teaster Medicare # 9DH7-MN5-QR48, who passed away on October 16, 2019, I need to know whether to send her SS check back she received on Oct. 3 2019. Thank you, please respond.

    • L.A.

      Hi Carmen. We are sorry for your loss. We do not have access to personal information in this venue. Typically, Social Security benefits are paid the month after they are due. Please call our toll-free number 1-800-772-1213 (TTY 1-800-325-0778), from Monday through Friday, between 7:00 a.m. and 7:00 p.m. Our representatives will be able to tell you with more certainty whether or not the benefits are due to the deceased. You may also contact your local Social Security office. We hope this helps.

  2. Marcella O.

    Can I make an appointment online?
    I need to see if my children are eligible for benefits from their father.

    • L.A.

      Hi Marcella. Currently, you cannot make an appointment online. But, you can schedule a phone appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778), between 7:00 a.m. and 7:00 p.m., Monday through Friday. For more information about benefits for your children, you may also want to check out our publication, Benefits for Your Children. We hope this helps.

      • WR S.

        Your phone system is awful and highly frustrating; we have called several times over the past few days and no “live person” answers. Endless voice prompts that conclude with “please call back”. It is like being in a Kafka novel.

        Please please please make it possible for individuals to set up appointments online, or at least implement a means to leave an automatic call-back number.

        • A.C.

          Hi, WR. We are sorry for your frustration. If you still need assistance, click “Get Help” in your personal my Social Security account to “Ask a Question”. Click “Talk to an Expert” for a call back. We hope this helps.

  3. Khiem M.

    I was requested to submit a 2018 Income Statement (in lieu of a W2 form, which I don’t have). How can I submit this form via email, or download it into my digital Social Security file?

    • L.A.

      Hi Khiem. Good news! You can request a replacement SSA-1099 for 2018 by using your personal my Social Security account. You may save (download) it to your files, and then you will have it available for printing or any other use. We hope this helps.

  4. KERRY L.

    I WOULD LIKE TO KNOW … WHAT DO I HAVE TO DO … TO RECEIVE THE REST OF MY SUPPLIMENTAL SECURITY INCOME MONEY … BECAUSE I’M ONLY GETTING $ 334.00 A MONTH … AND I CAN’T LIVE ON THAT AMOUNT IT RUNS OUT … BEFORE THE FORTH WEEK OF THE MONTH … AND I’M LEFT WITH NO FOOD FOR THE LAST WEEK OF EVERY MONTH … WHO DO I TALK TO … TO RESOLVE THIS MATTER ?

    • A.C.

      Hi, Kerry. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this is resolved soon.

  5. Patrick S.

    Just trying to make an appointment online to come visit an office. For a simple request like this, this site is a mess.

  6. Tod I.

    Im,trying to make an appointment with my case worker Mrs Torres ext.14412 Lancaster Ca. Building

    • A.C.

      Hi, Tod. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  7. Anna M.

    what happens if two people have the same number?

    • L.A.

      Hi Anna. If you suspect someone else is using your Social Security number, you should contact your local Social Security office to report the problem. We will review your earnings with you to ensure our records are correct. You also may review earnings posted to your record on your Social Security Statement, by using your personal my Social Security account. We hope this helps.

  8. Donald J.

    I have just completed a form W-4V for my wife (who is ill) and the comment “Give this form to your payer. Do not send to IRS.” How do I send it to Social Security? (Since they are the “payer”????
    This question is not even addressed in the FAQ’s!!

  9. Donna L.

    How do I make changes in my monthly benefits?

    • A.C.

      Hi, Donna. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  10. James E.

    I’m trying to find out why my benefits for the third are not posting yet,they are usually pending 3 days ahead of time do I need to be worried

    • A.C.

      Hi, James. For your security, we do not have access to private information in this venue. If you do not receive your electronic payment on the scheduled pay date, please contact your bank or financial institution first. If you still need to report a late, missing, or stolen Social Security payment, please visit here. We hope this helps.

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