Your Social Security Statement is now at your fingertips

SSA StatementHave you ever received a Social Security Statement in the mail? You know, the one that shows all the earnings you’ve had each year and how much you could receive per month in Social Security benefits when you retire? The Statement contains crucial information workers need to plan for a comfortable retirement. Now, thanks to my Social Security, this information—and so much more— is only a few minutes away!

Your personal my Social Security account is secure and gives you ready access to your earnings records, Social Security benefit estimates, and printable Statements. Those who already receive benefits can view their payment history, current status, and manage their benefits.

To open a personal my Social Security account, go to www.socialsecurity.gov/myaccount and select “Create an Account” to get started. You must be 18 years old, have a valid Social Security number, U.S. mailing address (or a military address if deployed overseas), and an email address.

In some cases — like if there was reported credit card fraud under your name or Social Security number — you may have to contact your local Social Security office to open a my Social Security account.

Once registered, you can:

  • Verify your earnings history;
  • View estimated Social Security benefits based on your past earnings;
  • View Social Security and Medicare taxes you’ve paid over your lifetime,
  • Print your current Social Security Statement; and
  • Request a replacement Social Security card (in some states)

If you’re currently getting benefits, you can:

  • View benefit payment information;
  • Change your address and phone number;
  • Start or change electronic payments;
  • Get a replacement Medicare card;
  • Get a replacement 1099 for tax season; and,
  • Get a benefit verification letter.

When you sign up for a personal my Social Security account, we use a secure authentication process to protect the privacy of your identity and your Social Security Statement information.  In addition to your unique username and password, you can also further protect your my Social Security account with a secure code texted to your phone every time you log in.

Just one more way Social Security strives to provide customers with peace of mind. Learn more at www.socialsecurity.gov/myaccount.

Facebooktwitterlinkedinmail

497 thoughts on “Your Social Security Statement is now at your fingertips

        • Hello Casey. This is not an ad. It’s our blog — Social Security Matters – Our goal is to gives readers information about a variety of topics, including our programs, online services, current events, and human-interest stories, usually in greater detail than typically shared on our other social media platforms.
          Creating a mySocialSecurity account is safe and secure. You can create an account to review estimates of your retirement, disability, and survivors benefits, your earnings record, and the estimated Social Security and Medicare taxes you’ve paid. To get started, go to http://www.socialsecurity.gov/myaccount/. We hope this helps!

        • Its true! Social Security DOES STUPIDLY ask you to type your ss# in an email. EVERYONE should know that you NEVER type it in email . But we re talking about SS who also prints your full social on mail they send you,AGAIN STUPID! In addition they dont even know how to verify you when setting up this online account…THEY DO A CREDIT CHECK TO VERIFY YOUR IDENTITY..AGAIN,HOW STUPID IS THAT???? Nothing more than SS being nosey about what youre buying and paying or not paying for. If they have to use a credit check (someone else) to verify your identity that tells you something. You NEVER leave social on email or voice mail and you NEVER give your entire social to anyone. These people DO NOT protect your social and that includes SSA. Remember the IRS freely admits every year that they pay millions out to identity theives using others socials. They DONT STOP IT ..THEY DO IT OVER AND OVER AND ADMIT IT EVERY YEAR. Also this is for the convienance of lazy employees NOT for you. Keep SSA working by NOT signing up for anything online.

    • I live in the Netherlands and receive social security.
      Can I still open a My Social security Account?

    • The ought to be a way for online verification if one has a freeze on their credit — say like what the Treasury Dept did for the bond site — one time code sent to the email address to log on. I have had a freeze on my credit for an extended length of time and to go to the local Social Security office for a log on is archaic.

    • I live In a rural area and can not use a cell phone to get access to my SSA website. I can not afford to go to US cellular and Pay $60.00’s a mouth so I can get access to a cell phone to receive a code to Get in. Microsoft has much more to lose then the Government and they make it easy r those who can not get a code, They do it through Email. The Government has taken away from me the right to have access to my account. There are more ways to secure a site then a cell phone. It is time that the small person is taken care of. PLEASE Supply me with the funds to purchase a contract From US Cellar. I am on disables and don’t have money to throw away on a phone. Please Find another way also for security.

    • Only when it works. The system locks you out after you type in the same ID and PW.
      Very bad system and it will not send you a temp PW to reset it. So if during the weekend forget it. You have to wait until they are working M-F. Must be nice to have weekends off. So I want my statements mailed to me until they get the system fixed or updated.

  1. Well done web site. Easy to navigate and find the information needed. Valuable tool for those of us in the income tax profession.

  2. I am pleased to have registered as a recipient of SSA news, especially information relative to me personally. Thank you!

  3. Keep in mind with a huge civilian database, information must be protected to prevent identity theft. SSA’s web pages say almost 455,000,000 people have or had SSNs. What is available is very helpful as Congress continues to reduce the budget. This has resulted in some offices closing, stations in remote areas also closing and 10% staffing losses since 2011 according to a recent article in the Washington Post. The taxpayers paid for these services while Congress determines how much (or little) to actually spend.

    • Social Security is our Government pension/401 savings that we had to pay into. It is not Welfare for social programs. Only American Citizens who work and paid into it should be collecting SS. The Demoncrat Party has stolen trillions of our SS 401/pension money for social programs and have bankrupt SS for future generations. If a corporation did that they would be fined and every cent repaid. Why do we not require the Demoncrat Party to do the same.

  4. The problem with this is that if you are divorced and receiving benefits from your ex-spouse you cannot view, or estimate what your benefits will be when you retire, because the system states, “you are already receiving YOUR retirement benefits”. Which is NOT true. You need to fix the system, as it is broken. I am not receiving my benefits. I am still working, my ex-husband was a lot older than me, I am receiving his benefits now that we are divorced. I want to verify my work history salary and determine what my SS benefits will be when I want to retire after I am age 70. Can’t do that….

    • This is so, so wrong! You are still working but receiving benefits from an ex-husband? No wonder Social Security is running out of money. I’m not saying you’re doing anything wrong….obviously this must be legal, but the rules MUST BE changed!!

      • I might be wrong, but I believe she is only getting a portion of HIS social security. She is not getting a money handed to her by SSA and it will affect (lower) the amount she gets when she retires from her job. His social security benefits are less because she gets some of his. If she wasn’t getting it, then he would still get the money that is going to her so it doesn’t change what is being paid out overall. He worked all his life and paid into the system and is getting a small amount of that back (part of it goes to her). Social security is not running out of money because people that worked all their lives and paid into it are getting a small percentage back, it is running out because of the many social welfare programs that pay money out to those that rarely, if ever, pay into the system.

        • You are completely wrong. The husband is NOT getting a lesser amount or paying any amount to his ex-wife. He gets his full amount regardless. She is only getting half of what the amount based on his earnings is. When she retires, If it turns out her own benefit is higher than the half-amount she receives on her ex-husband’s earning record, then she will lose his benefit. You can’t double dip…you get either your own benefit OR your former spouses half-benefit, not both! And you must have been married at minimum 10 years before the divorce. So if a man is married 10 years and divorced, and then remarries and gets divorced from second wife after another full 10 years, the SECOND WIFE is also entitled to half of his benefit. But it never lessens the husbands own benefit. However the ex wives (or husbands in the reverse situation) MUST be full retirement age themselves to be eligible. And again, each gets only ONE benefit, but it will be the larger benefit based on their own individual situation. And they must wait until their own full retirement age for this benefit. They are not eligible at age 62 for this benefit. READ THE INFO PUT OUT BY SS OR GO TALK TO A SS AGENT IN PERSON. GET THE FACTS! I DID!

    • Hello Vicki, thank you for this question. We still mail Social Security Statements to workers attaining ages 25, 30, 35, 40, 45, 50, 55, and 60 and over, who aren’t receiving Social Security benefits and do not yet have a my Social Security account. We mail the Statements three months prior to your birthday. We issue Statements by mail in English (or in Spanish if you live in Puerto Rico). If you receive your Statement in English and would like to receive it in Spanish, or vice versa, call Social Security at 1-800-772-1213(TTY 1-800-325-0778), or visit your local Social Security office.

      • I did no receive mine two years ago when I was 40. But I was always receiving it in past every year to my current address. Why didn’t I receive it two years ago?

  5. I live in Poland and I receive social security benefit and I still have US mailing address, can I have social security account although I currently do not reside in USA? Thanks for your superior services.

    • Hello Mohamed: Thank you for your kind words. The “mySocialSecurity” authentication system requires address verification as one of the essential criteria for issuing an account. You will need a U.S. address to register for a mySocialSecurity account but do not need a U.S. address to file online for benefits or receive benefits. Since you are living outside of the U.S., you can also contact your local Embassy or Consulate at http://www.socialsecurity.gov/foreign/foreign.htm to find out information about your account or any claims that you may file online. Hope this helps!

  6. I just tried to sign up for My Social Security online and when I submitted the first page, I received a notice that my account has been suspended. Why?

    • Hello Martha. If you are having difficulties with your personal my Social Security account, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Sometimes, it might be best to visit your local Social Security office for further assistance.

  7. I live in Canada and don’t have a US mailing address, however still have family in the US. Can I set up an online SS account using their address? If not, who do I contact as I would like to begin the application for benefits soon. Thanks.

    • Hi Mary. The “mySocialSecurity” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Even though you need a U.S. address to create a my Social Security account, you do not need a U.S. address to apply for your Retirement Benefits online. For direct assistance related to your application and your Social Security benefits, please contact your local U.S. embassy or consulate. In addition, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this information helps.

        • Hi Ray–Thanks for taking the time to respond to everyone here and thanks for helping to get the cell phone/texting requirement lifted. Another concern for me: As an overseas US citizen it would be ideal to be able to have an online account in order to access my social security info. Do you know if they are mailing the statements to overseas citizens still? I haven’t gotten one in a long time although I’m aware of the 2011-14 budgetary issue that stopped the mailings for those years. That gets me to my main point: The SSA should be encouraging EVERYONE, CONUS and overseas, to get on-board with the online accounts, especially given the current era of identity theft. Since the SSA relies on the IRS to provide them with a person’s valid mailing address, including citizens living outside the U.S., I would think that as long as the address of the applying person matches what the IRS has on file that should be enough. I can’t think of any other reason that the system should not support registration if you live outside the states and have a valid IRS-matched address, but maybe there’s something else that prevents it. If there’s any way you could encourage the people handling this issue to have another look, that would be greatly appreciated. Thanks again!

  8. Your Social Security Statement is now at your fingertips? Well that’s all fine but it does not help the discrimination which is happening right now at the Socialist security administration. You see, if you happen to be a physically disabled person and you marry an able bodied person, then the SOCIALIST SECURITY system will use special “Rules” to legally discriminate against you and deny you benefits. The SOCIALIST SECURITY system has caused me a lot of economic hardship all because I married an able bodied person. The SOCIALIST SECURITY system thinks someone who is physically disabled (permanently and totally disabled) marries an “able bodied person”, that somehow magically they are cured of their physical disability and two people can survive off the able bodied persons income. WOW, talk about a bunch of bureaucratic idiotic thinking, that somehow this would not cause a financial hardship….. amazing.

    The rules that the Social Security Administration uses to legally discriminate against persons who are “Adult Disabled Children” who happen to marry an able bodied person, are discriminatory. This is loosely referred to as the “marriage penalty” but I call it exactly what it is, a legal form of discrimination.
    I firmly believe this rule, is an act of bias, prejudice and discrimination against people who (by no fault of their own) are born disabled and happen to marry an able bodied person

    Please write your Congressional Representative and tell them to end this modern day form of Legal Discrimination. In this day of fairness and equality, there are still some people suffering from an outdated and oppressive bureaucratic rule.

    And thanks, I know about the highly discriminatory and prejudice filled Adult Disabled Child “rules” about marrying another disabled person and how I cannot marry an “able bodied person” or I loose all benefits. It is a lot like the Socialist Security administration telling me that they have rules against me marrying a certain race, age group, sexual orientation, etc. Its all discrimination even if YOU CALL IT A DIFFERENT NAME!

  9. There should be a way to set up one’s account of there is freeze on one’s credit — like what the Treasury Dept did with the Treasury Bonds Site — send a one time code with a time out feature to the email address that is verified to be true. To go to a local office to set an acct because one is being careful with one’s credit is archaic.

  10. The Lein from IRS should be dropped. Please change and update the current amount and restore my full benefits.
    thanks
    Bill Soltis

    • Hi Bill. We have no control over this reduction of Social Security benefits. You cannot appeal the reduction of a Social Security benefit payment under tax levy to Social Security. Contact the Internal Revenue Service at 1-800-829-7650 or The Department of the Treasury at 1-800-304-3107. See our Frequently Asked Questions web page for more information.

  11. “I (also) just tried to sign up for My Social Security online and when I submitted the first page, I received a notice that my account has been suspended.”
    I called the ‘help desk’ at phone 1-800-772-1213; the person I talked with suggested I contact my local Social Security Office.
    Save you time, call the local office first.

  12. This sounds like a great idea! Having instant access to our personal Social Security information online is indeed going to be very useful! An easy and convenient way to get the information needed.

  13. I don’t think the new procedure to log into the “my social security” web page is fair for people that don’t have a cell phone or texting service for such phone. That extra layer of protection is an exaggeration and another example o a bureaucratic system out of control. That web page service is paid by taxpayer money! I’m a tax payer and I’ll not have access to my info on line because I don’t have a cell phone. I hope that this new procedure is reversed and that plain old common sense will be restored.

  14. Can not log in to my account.
    The login box will not accept the symbol and all the numbers that were texted.
    Have tried many times.
    Please advise.

  15. Sorry, but I think this is all BS. First, you cannot require everyone to have a cell phone & pay for texting. Secondly, how is this more secure than accessing SSA via a PC? Both can be hacked.

    When I established my SSA on-line account in 2014 I was asked to provide answers for 3 security questions. Why not require those who log on via PC to supply the answer to 1 of their security questions as part of the process rather than sending a code in an unsecure text message to an unsecure cell phone number and requiring everyone to use only an unsecure cell phone to log in each time? Really!!!

    Also, I have not been required to change my password since 11/5/14. Requiring periodic password updates might help with security as well.

    I agree with the AARP and other senior citizen groups that this just makes communicating with SSA much harder.

    Today, I will be contacting each of my AR congressmen and the POTUS asking them to get involved in rejecting this new system and demand accountability as to why this was initiated without notifying SSA recipients that this would happen. After all, you have all of our email addresses already if we have on-line accounts.

    This is just a stupid, stupid bureaucratic blunder that probably cost millions to implement.

  16. I am very concerned about this cell phone text verification method. As other poster said, many many banks and other high security sites allow alternate forms of verification codes, like voice or email codes. Yes, there were also those private questions we filled out. Now I cannot even get into my account to ask for my statement to be MAILED to me. Last time I called SS, I waited nearly an hour to talk to an agent and the survey had the SHORTEST wait time as 15 minutes. This is archaic. The number one poverty group in the country is retirees. This is purely GRAFT benefiting the CELL PHONE PROVIDERS. UNFAIR!

    • We listened to the public’s concerns. We are responding by removing the requirement to use a cell phone to access the my Social Security account. While it is not mandatory, we encourage you who have a text capable cell phone to take advantage of this optional extra security, which has always been available. We continue to pursue more options beyond cell phone texting. Thanks!

  17. Hi Ray–Thanks for taking the time to respond to everyone here and thanks for helping to get the cell phone/texting requirement lifted. Another concern for me: As an overseas US citizen it would be ideal to be able to have an online account in order to access my social security info. Do you know if they are mailing the statements to overseas citizens still? I haven’t gotten one in a long time although I’m aware of the 2011-14 budgetary issue that stopped the mailings for those years. That gets me to my main point: The SSA should be encouraging EVERYONE, CONUS and overseas, to get on-board with the online accounts, especially given the current era of identity theft. Since the SSA relies on the IRS to provide them with a person’s valid mailing address, including citizens living outside the U.S., I would think that as long as the address of the applying person matches what the IRS has on file that should be enough. I can’t think of any other reason that the system should not support registration if you live outside the states and have a valid IRS-matched address, but maybe there’s something else that prevents it. If there’s any way you could encourage the people handling this issue to have another look, that would be greatly appreciated. Thanks again!

    • Your comments are well taken and we assure you that we are continuously working to further improve Social Security online services that we offer via our website http://www.ssa.gov. We currently mail Statements to workers attaining ages 25, 30, 35, 40, 45, 50, 55, 60 and older three months prior to their birthday, if they don’t receive Social Security benefits and don’t have a my Social Security account. Workers who do not want to wait for their scheduled mailing or cannot create an account, can request their Social Security Statement by following these instructions. The Statement will arrive by mail in four to six weeks. We like to remind our customers living abroad, to contact the nearest U.S. embassy or consulate for assistance related to Social Security benefits and available services. We thank you for your feedback!

  18. I am currently receiving spousal benefits while I continue to build my own benefits. When I visit my ‘MySocialSecurity’ acct; I can only view the benefits I am receiving – is there a way to see what/or how my own acct is growing?

  19. I am a US citizen, living in Canada, and want to open a My Social Security Account. I have a SS#, e-mail account, am way over the age of 18, but do not have a US mailing address. I am not nor ever have been in the military. Can I still set up an online account? If so, how do I go about doing this? I would like to apply to start receiving SS benefits as I am nearing 62 years of age.

    • Thank you for using our online services Susan! The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. If you are in Canada, you may obtain services from an SSA Field Office (FO), or you can contact your local U.S. embassy or consulate for assistance. Also, our Office of International Operations home page provides important information to assist Social Security customers who are outside the U.S. We hope this information helps.

  20. Apparently there is still no way for Us citizens living abroad to create an online Social Security account – touted by Social Security as the best means of contact. As others have noted, the Social Security Administration must obviously work in conjunction with the IRS, and have access to our official address, whether it is in the US or abroad.

    It does not seem reasonable that this problem continues.

    • Hi Ben, we apologize for the inconvenience. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Under current law, we are required to periodically verify if individuals living outside the United States are still eligible for Social Security benefits. Remember for any assistance related to your Social Security benefits, please contact your local U.S. embassy or consulate. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this information helps.

    • Great news Alvena! If you receive benefits or have Medicare, you can create a my Social Security account to get a replacement SSA-1099 for tax season, and change your address and phone number. If for any reason you are unable to make the change of address or to request a copy of your SSA-1099 online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. Or contact your local Social Security office directly. Thanks!

    • Hi, Jesse. If you are having trouble setting up or accessing your MySocialSecurity account, please call our dedicated MySocialSecurity Hotline. To reach this hotline, call 1-800-772-1213, and select the prompt “For help with registering or using the MySocialSecurity website”. The help desk will be available to callers between 7:00 a.m. and 12:00 a.m. (Eastern Time). If you suspect someone is using your Social Security number, you should go to http://www.idtheft.gov and report the theft to the Federal Trade Commission or call 1-877-IDTHEFT (1-877-438-4338). In addition, you can order free credit reports annually from the three major credit bureaus (Equifax, Experian and Trans Union). To order your credit report go to http://www.annualcreditreport.com or call 1-877-322-8228. For more information, check out our publication, Identity Theft And Your Social Security Number. We hope this is helpful.

  21. I tried setting up a MySocialSecurity account and it failed. Said my SS number I provided did not match their what was on SSA’s files. Called SSA and everything was correct. So tried again and now I’m permanently blocked from ever using the MySocialSecurity web site.

    Called back SSA and was told they can’t help me. Now because I can not get copies of my SSA benefits to show proof of income, I lost two interviews for an apartment that require proof on income.

    Thanks a lot SSA, another person becomes homeless now.

  22. I have been unable to login to my account all morning. The connection times-out every time. I tried calling the 800 number. 15-minute wait times, followed by a disconnect before speaking to anyone. Social Security is broken, as anyone who has had to deal with it lately knows. All I want is my earnings/benefits statement. Why is this so hard?

    • Hello Ed! We apologize for the inconvenience. To assist you with any difficulties accessing your account, we have established a dedicated “My Social Security Hotline”. To reach this hotline, call 1-800-772-1213, and select the prompt “For help with registering or using the My Social Security website”. The help desk is available to callers between 7:00 a.m. and 12:00 a.m. (Eastern Time). We hope you try again. Thanks!

  23. A safer way would be to go to my social security web site. However if you out of the country you can’t access and they have a time frame for when you access your account. so much for the 21st century.

  24. With the experian hack both m son’s tried to established an online account. One son keeps getting your information doesn’t match so try again in 24 hours. The information entered is accurate and we use the address on the drivers license. The other son keeps getting we can’t create an account with that ssn yet we have a social security card. Very concerned that someone has hacked both accounts and are utilizing their benefits.

    • Hello Patty. Although we sometimes use Equifax to help verify your identity when setting up a “my Social Security account”, Social Security never shares Social Security numbers with Equifax. Please visit our Frequently Asked Questions to read information on why you or your sons may be unable to create an account. Also, we have established a dedicated “My Social Security Hotline” to assist customers when creating or accessing their personal accounts. To reach this hotline, they can call 1-800-772-1213, after you hear “Briefly tell me why you are calling,” say “Help Desk”, and one of our representative will assist. For concerns regarding the Equifax data breach, please contact Equifax directly at 866-447-7559 or http://www.equifaxsecurity2017.com/. Thanks!

    • Hi Nancy. In order to change your name on your Social Security card, you must show us a document that proves your legal name change. If the document you provide as evidence of a legal name change does not give us enough information to identify you in our records, you must show us an identity document in your old name (as shown in our records), and another document showing your new name. See what documents you will need to change or correct your name on your Social Security card. When ready, take or mail your application and documents to the Social Security office or card center closest to you. For complete instructions, please go to Social Security Number and Card.

  25. I need an award letter of my social security benefits dated after August 1,217 and include benefits for 2017. I will be able to print it here on my printer. Please give it to me as soon as possible. Thank you

  26. How do I set up an online account so I can see exactly what I would receive this year at age 66 & subsequent years up to age 70?
    Also, if my birthday has is in October but already past my specific date of birth, is it too late to apply in 2017? Thank you.

  27. I have tried several times to receive a copy of Benefit Award/Proof of Income Letter Your system is not user friendly What can I do ?

    • Hi, Hope. If you were recently denied Social Security benefits or Supplemental Security Income (SSI) for medical or non-medical reasons, you may request an appeal online. If you need assistance, please contact your local office or call our toll free number at 1-800-772-1213 (TTY 1-800-325-0778) and ask to speak with one of our representatives. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you’ll have a shorter wait time if you call later in the week. Thanks!

    • Hi Daniel, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Thanks!

  28. I AM TRYING TOP FIND OUT MY AWARD LETTER SAYS I HAVE BEEN GETTING 1211 IN 2016 BUT I GOT1111 I HASVE NOT GOTTENTHIS AMOUNT,I WAS GETTING 1114 A MONTH ,PLEASE LET ME KNOW WHY THE AWARD LETTER SAYS THIS I NEED TO SPEAK TO SOMEONE ABOUT THIS MATTER

  29. I am trying to set up an account, but I need a code word to finish. My medicare card was lost and I need a new card. I have surgery this Thursday and will need too take a card to the hospital with me.

    Can you help me? I have been trying to set up and account for over an hour.

  30. Want to know why someone w/a severe congential condition has to wait for SSD over others who destroy their own bodies due to their choices? I didnt ask for this, but have to wait a long time to get a hearing after an appeal. The system is screwed. Move the people ro the front of the line who didn’t bring their condition on themselves! Whether SSD or welfare, Ill be in the system! I need help!

    • Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks.

  31. do i qualify for Limited Income Assistance? if so, how much? if not, i need a denial letter to fax regarding a grant for my injections of Enbrel wice a week.

    • Hi Carolyn, you will need to contact your local social services office for tis type of information. Thanks!

  32. I need to learn if my social security amount is correct. My social security number is my husbands. Thank you. Paula B.

    • Hi Paula, please call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later during the week.
      Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

    • Hi Paula! You can find more information on your local office by visiting our office locator at http://go.usa.gov/bgfV. Generally, we do not publish the phone numbers of our local offices. You can call us toll-free at 1-800-772-1213 (TTY 1-800-325-0778). Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Also, keep in mind that many of our services are conveniently available anytime at our website. Thanks.

    • Just a reminder – We do not have access to personal information, therefore, we do not do direct messaging in this venue. Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

  33. I have not received my copy of the Your New Benefit Amount Statement that has been recently mailed out. Where do I apply to get one issued to me?

    • Thanks for your question, William. The cost-of-living adjustment (COLA) notices for 2018 are mailed during the month of December. If you need further assistance, call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

    • We are sorry for the inconvenience, Mario. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Please contact your local U.S. embassy or consulate for any assistance related to Social Security benefits. Thanks!

  34. Have current Social Security Statement been sent out as yet? Have yet to received mine! …. or, might it have been lost in the Mail?
    Thank you!

  35. Please help as I get no answer to my calls to American Embassy in London.
    I have not received any Social Security Benefits for a long time and wish
    to know why they have stopped. Please could you tell me who I have to talk
    to and how I can sort my benefit problem.
    Regards.
    Mrs Ann Fayers.

    • Hi Eugene. Since we do not have access to personal information, we do not do direct messaging in this venue. People receiving Social Security (Retirement, Survivors and Disability) benefits and those enrolled in Medicare can use their personal my Social Security account to change their address and other contact information.
      Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

  36. I cannot sign in to my account. you said my password was incorrect so you sent me a temporary one, so I tried to put that in, then you said I already have an account! how is this possible! I cannot find out about my statement because you wont let me sign in!!!

    • Hi James, if you’re referring to the cost-of-living adjustment (COLA) notices for 2018, these letters are mailed during the month of December. If you’re referring to the Form SSA-1099, which is a tax form and it shows the total amount of benefits you received from Social Security in the previous year. These forms are mailed each year, during the month of January. Thanks!

  37. I received my “new benefit summary over 3 weeks ago and my wife has not received hers.
    What form do I need to complete so she can receive hers in the mail.?

    • Hello Ramiz. If you are having difficulties with your personal my Social Security account, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Thanks!

  38. I did not receive my Social Security Statement for 2018 in the mail. My husband received his. I would like another copy to be sent to me. I tried calling, but I had an hour wait and I cannot do that. Please e-mail me what I have to do to get this statement in the mail. Thank you.

    • Hi Elaine. The cost-of-living adjustment (COLA) notices for 2018 are mailed during the month of December. If you need proof you get Social Security benefits, Supplemental Security (SSI) Income or Medicare, you can request a benefit verification letter online by using your my Social Security account. Thanks.

  39. I am requesting an up dated copy of my YOUR SOCIAL SECURITY STATEMENT. My last copy was July 27,2010. I need to know my updated Estimated Benefits and my Earnings Record. Please email this information as quickly as possible, as it is very important. Thank you so very much. Sincerely, Susan W. Bergelt

    • Hi Daniel, the cost-of-living adjustment (COLA) notices for 2018 are mailed during the month of December. If you need proof you get Social Security benefits, Supplemental Security (SSI) Income or Medicare, you can request a benefit verification letter online by using your my Social Security account. Thanks!

    • Thank you for your question Ron. Social Security strongly supports those individuals who want to return to the work force while supplementing their disability benefit income. We have Work Incentives that allow people to work and still receive their benefits. A person may still be eligible for disability benefits under the Social Security Disability Insurance program if they work. However, their earnings cannot exceed a certain amount. This is called the Substantial Gainful Activity (SGA) limit. In addition to the amount of money you make, Social Security may also look at the number of hours you’re able to work. To learn more, read our publication: Working While Disabled: How We Can Help. We hope this information helps.

    • We do not have access to personal information about your benefits in this venue. We ask that members in our Blog community continue to work with their local office on specific questions about their benefits. To find your local office, check out: http://go.usa.gov/bgfV. You can also call our toll free number at 1-800-772-1213 (TTY 1-800-325-0778). Representatives are available Monday through Friday between 7:00a.m. and 7:00p.m. Generally, you’ll have a shorter wait time if you call later in the week. Thanks.

    • Hi Sidney, if you need a replacement form SSA-1099, you can get an instant replacement quickly and easily by using your online my Social Security account. Or you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.
      If you are having difficulties accessing or creating your personal my Social Security account, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Thanks!

    • Hi Despina, if you need proof you get Social Security benefits, Supplemental Security (SSI) Income or Medicare, you can request a benefit verification letter online by using your my Social Security account.
      Just a reminder – We do not have access to personal information, therefore, we do not do direct messaging in this venue. Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

  40. Website too difficult to use. Got 8 digit number & still can’t figure it out. Only the government can screw it up to the point of total frustration…

  41. My daughter Jessica Vasallo receives ssi And i AM calling the bank because it would usually tell me a day before That her check would post And That has not happened tommorow is the 1st her last four # of the social are 4885 i am Sylvia Díaz mom Rep payee my last 4 # are 1364

  42. please sent me important time sensitive information.current 2018 social security letter. need it for vericertification.and request for ss letter.

  43. To whom it may concerns
    I didn’t revive a statement of my ss lately because I move out of state anyway can you send me a up to date my social security. This is my new address
    Thanh quang nguyen
    1660 s humor dr
    Anaheim. Ca 92804 .thanks

  44. the website sucks. I am over 63 and cannot get a statement mailed to me. SS mails a temporary password per my call to them & it was expired the day I received it. They refuse to help me in getting that statement … saving costs in paper but every 5 or 6 days they mail an expired password.

    • Hi Michael! Unfortunately and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation and answer any questions you may have about this matter.
      Please call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks.

    • Hi Paul, we are sorry to hear you are having trouble accessing our website. The site appears to be up and running, please try again.

  45. Is it possible for me to receive my social security benefits information at age 70 via US Mail? I’m having difficulty with the website.

    • Hi! If you’re referring to Form SSA-1099, which shows the amount of benefits paid during last year and the amount of any voluntary Federal tax withheld, these letters are mailed by January 31 each year. Thanks!

    • We’re sorry to hear about the loss of your wife, Richard. In certain cases, we may disclose SSA-1099 information from the record of a deceased person, only to a survivor of the deceased and only if we are able to establish the relationship of the survivor to the deceased based on SSA records.
      You will need to go into the local Social Security office with proper identification and supporting documents to make a request for a replacement SSA-1099. We hope this information helps.

    • Thanks for your question. The SSA-1099 showing the amount of benefits paid during last year and the amount of any voluntary Federal tax withheld, is mailed by January 31 each year. We hope this helps.

  46. yes i took out part d on june 27 2017 they told my payment would go up i was making 823.00 amonth and after my payment og 25.80 taking from my ss check my check went down to 797.20 a month on aug 2017.how ever i was supposed to get a cost of living raise in 2018 in jan of 2% witch i did not so i inquied about it and i was told that it was because my part d went up thats not true. my part d and c went down by a couple of dollors

    • Sorry you are having trouble accessing our website. The site appears to be up and running! If you are having difficulty creating a mySSA account, please call 1-800-772-1213. After you hear “Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account. Thanks!

  47. I tried to set up an account and get the message “We cannot create an account for the social security number you entered” and “for further assistance please contact us.” with a button to select. The button doesn’t work. What do I need to do to get this sorted?

  48. I took retirement at age 63 now I am 65 66 in October what I would like to know is how much I can this year Thank you for the help

    • Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

  49. I did not receive my 1099 statement for 2017 year end.
    I need that to file my taxes. I`m not sure where, mine was sent to, but I did not receive it.
    Can I get a copy of my 1099 sent to me.
    John Land
    117 McKinley Street
    South Portland Maine 04106

  50. You can mail this to me A S A P
    I`m ready to file my tax return and I can`t do it without your 1099
    please send it to
    John Land
    117 McKinley Street
    South Portland Maine 04106

  51. Excellent Web assistance! tried the phone line system and after waiting an hour, I was so disgusted
    that I was rude to the agent and then hung up. Please consider abolishing phone lines; as they
    are near worthless. Thanks for the web!! W. Kemp

  52. What web site do I go to to print out my new 2018 be if it’s for this year with the deductions taken out like drugs insurance taken out

  53. I would like the right web site to print out the correct yearly new benitfits for 2018. The one you sent me how the wrong amt of drug plan being automatically taken out.
    Thank you for any information you can give me.

  54. I received the letter telling me that Texas will no longer pay my medicare, I don’t understand the amounts .Thus this mean I will only receive $442 ,as my monthly social payment?

  55. I need a Social Security statement for my mother,Elizabeth M Bulmahn(*** – ** – ***). She is in a nursing and Social Services requires one. She may be gettin S.S. under my father Robert H Bulmahn(*** – ** – ***)

    • Hi Glenn, If your mother needs proof she gets Social Security benefits, Supplemental Security (SSI) Income or Medicare, she can request a benefit verification letter online by creating a my Social Security account.
      If she needs help managing her Social Security benefits, you may be interested in applying to become your mother’s representative payee. If approved to serve as your mother’s representative payee, it will make it easier for you in the future to update account information for her.
      When friends or family are not able to serve as payees, Social Security looks for qualified organizations to be representative payees. In this case, the nursing facility may consider applying to be the representative payee. Please consider talking with the nursing facility manager or administrator about this important issue, they will contact us if they have specific questions or to understand the facility’s responsibilities. We understand how inconvenient this may be for you, but hope you understand our role in protecting everyone’s personal information.
      Please call our toll free number at 1-800-772-1213 for further assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Or you can contact your local Social Security office.
      We hope this information helps!

  56. I would like to get a copy of my SSA1099 . I did not
    receive mine by postal mail, my tax lady needs it,

  57. I have tried several times to get a temporary password since mine does not work any more. Each time I request one it says it will get 5 to 10 days to receive it by mail and
    I never get one in the mail. Perhaps you don’t have my current address on file even though I get mailings from you from time to time.
    I try to call the SS office and never get to talk to an agent.
    Please help me out

    • We apologize for the inconvenience, Lydia. For security reasons, we do not have access to personal records via this blog. Please call our toll free number at 1-800-772-1213,
      representatives are available Monday through Friday between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later in the week. Thanks.

  58. How do I get a copy of my 2017 earnings for my taxes? I cant find anywhere on my profile that lets me print a 1099. Are you mailing them out this year? If so, when could I expect it?

  59. I need my year end statement please. All of my friends have received theirs. I need it for tax purposes tomorrows appointment.

  60. I have been unable to establish an online account and have not received my annual statement of earnings for 2017. I moved and forewarding of mail from the old address has expired. What can I do to get my account set up etc

    Thank you
    Clarence Shrum

  61. I haven’t used my account in yrs, now I don’t remember user or pass and cannot get access to my services. please help..

    • If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office.

  62. I have not recieved my year end social security year end statement for 2017. I have moved old address 1 beach Dr SE apt 2514; I have now moved to apt 2202. Please send another statement for 2017. Name W Richard Johnston S S # *** – ** – ***.
    email; wrjohnston@mn.com

  63. Went my ssa replacement card and they say there is no record on file.I tried again and got locked out for 24 hours.I get the fraud factor.But it was really me.WTF

    • Hi Charles, if you’re referring to the Form SSA-1099, you can get an instant replacement quickly and easily by using your online my Social Security account.
      The Form SSA-1099 is a tax form we mail each year in January to people who receive Social Security benefits. It shows the total amount of benefits you received from Social Security in the previous year so you know how much Social Security income to report to IRS on your tax return. We hope this helps!

  64. I need a Replacement Form 1099 sent to me for Income Tax Where do I go on line to tell Soc.Ser. to send me a replacement

  65. this website does not allow any possible username or password because, it says, if one works, the other doesn’t for whatever reason!

    My experience here suggests that webmaster is getting far too much pay!

  66. hi my name is Michelle Nicole Freeman and I have not received my social security check usually I get it on my Direct Express card but there’s nothing pending and tomorrow is the first usually I have something pending right now I have not got a letter or nothing no phone call or nothing there’s no Rhyme or Reason to it I don’t know where my social security check is at sign your sincerely Michelle

  67. Hello…

    This is Nazaret Dirinian
    85 Shefford Street
    Springfield, MA 01107

    Can you EMAIL me ASAP my monthly BENEFITS.

    Thanks,

    Nazarert

    • Just a reminder – We do not have access to personal information, therefore, we do not do direct messaging in this venue. Please be cautious about posting personal information on social media and communicating personal information via email.
      If you need proof you get Social Security benefits, Supplemental Security (SSI) Income or Medicare, you can request a benefit verification letter online by using your personal my Social Security account. Thanks!

  68. Hi,
    I am 64 and still haven’t received my annual SS statement in the mail. I normally get it in the mail by mid Feb every year. Concerned it may lost?
    Please advise.
    Thanks,

    • Just a reminder – We do not have access to personal information in this venue, therefore, we cannot make any changes on your record.
      If you get Social Security benefits or are enrolled in Medicare, you can change your address online by using a my Social Security account.
      Please be cautious about posting personal information on social media. Thanks!

  69. My name is JAIME RAFAEL RUIZ and I am a citizent of the U.S.A. and living at present in Manizales, COLOMBIA Due to problems with the delivery of paper mail in this country I am kindly requesting that my Form SSA-1099 be delivered via internet to the followiing e.mail jarubegu2014@gmail.com
    My Soc. Sec. is *** – ** – ***
    Thank you for your kind attention to this matter.

    Yours truly,

    JAIME R. RUIZ

    • Hello Jaime, we do not have access to personal information, therefore, we do not do direct messaging in this venue. We recommend that individuals living outside the United States contact their local U.S. embassy or consulate for any assistance related to Social Security programs and benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.
      Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

    • Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email.
      Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
      Remember, you also can find information at our website at anytime. Thanks!

  70. I have been trying to call but can’t get through. I owe $13,282.00 and I sent a check for $369.00 for a payment on February 14, 2018. I would like to pay that every month if possible, will pay more when I can. I was out of work for a few months with a knee replacement and went back to work in December Thank You account : XXX-XX-XXXX

  71. It’s hard to get answers for a SS recipients that live oversea. I’m trying to open an account for my son (16yrs), that way I can monitor, have access to his Form SSA-1099 to complete my income tax for 2017 and it’s impossible to accomplish this task also can’t contact by email an associate from SS. Should be special access for SS recipients that live overseas; by phone is close to impossible to conduct business and by corresponds is incredible and time consume to get anything finalize.

    • We are sorry for the inconvenience, Felix. Individuals must be at least 18 years of age to be able to create a my Social Security account. Also, the “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet.
      Please contact your local U.S. embassy or consulate for any assistance related to your Social Security benefits. You have the option to contact the local Federal Benefits Unit in the embassy, via email.
      Also, our Office of International Operations home page provides more information to assist our customers living abroad. We do not have a toll-free number people can call from outside the United States. You may contact the Office of International Operations, but you will have to pay for the call. We hope this information helps!

  72. I will be 65 on April 7th 2018 but I won’t actually retire until April 1 2019 is there anything I need to do now?

    • Hello Connie! Individuals within three months of age 65 or older and not ready to start their monthly cash benefits can use our online retirement application to sign up for Medicare ONLY and apply for their retirement benefits at a later date.
      Our Medicare web page explains that since you must pay a premium for Part B coverage, and in your case, continuing to work and have medical insurance coverage under a group health plan based on your current employment, you may not need to apply for Medicare Part B at age 65, you have the option of turning it down. However, we suggest that individuals speak to their health benefits advisor, or health plan representative to see what’s best for them, and to prevent any penalties or delayed enrollment in the future.
      To learn more about the Medicare enrollment periods visit http://www.Medicare.gov, and read our publication “Apply Online for Medicare – Even If You Are Not Ready to Retire” . We hope this information helps!

  73. I am in need to a copyf Beverly A Flournoy and Jerry D Flournoy 1099 tax statement..
    Please send to 1023 W 3rd St Spur, Texas 70370
    806-271-3134

  74. I have not received my 1099 Soc Sec. statement for 2017, or else I lost it. I would like to have it sent via E-Mail if possible.
    Thank you, Margaret Morrison

    • Hello Margaret. We do not have access to personal information, therefore, we do not do direct messaging in this venue.
      If you need a replacement form SSA-1099, you can get an instant replacement quickly and easily by using your online my Social Security account.
      Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

  75. I have been ill for some time and I seem to have misplaced the statement saying the amount of Social Security I received for 2017. Could I please get a duplicate? Thank you.

  76. I have attempted to get onto my account for over an hour. I have tried many different ways. i continue to get messages saying either that i may apply for an account, or you already have an account, and bounce me back and forth. I need a copy of my retirement benefits for a MORTGAGE CLOSING THIS WEEK. I am unable to find it because I recently moved and many of my things are still in storage.

  77. I have a Social Security online account but would still like to receive my statements by US mail. How do I arrange that?

  78. I received a email for create a account in My Social Security. I received the security code but i dont finished my register and for error clean my phone messages. Now dont access for new account register and neither finished the account register. I need a new security code o delete the previous account for restart new account register.

  79. I cannot find the temporary password that was sent to me, my cpa lost my 1099 for taxes, I have called the office however it will take 5-10 business days.If you can be of any help please contact me at 914-420-9046, this is my cell phone, ne email Nurses89@optonline.net

  80. This the fourth time I’ve tried to set up my account. I also drove up to St. Cloud, Mn. I waited there 3hrs. 10min. before I had leave. If you sent me an activation code number, I can’t find it. How to I get a activation code number? Can I create my account with out one?

  81. My name is Asad Richani Social Security # *** – ** – *** My spouse Mona Richani Social Security # *** – ** – *** We changed our address ;the new address is :-
    100 Palm Valley Blvd.Bldg # 64 ,Apt. #n 4021
    San Jose California 95123.
    We are missing the statements of both for the year of 2017.We highly appreciate your attention to this matter hoping to receive the requested at our new address at your earliest convenience in order to be filing on time without delay. Temperory Cell Ph. # =408 205 5701

  82. Your online account sucks. I created an account in 2017 and now it’s telling me I don’t exist when I try accessing my account in 2018

  83. trying to get a benefit award letter , was told it was easy online. NOT so much it is stated but where the heck does one got from here ? What do I do to make an account? To confusing for a 72 yr old.. gonna try again, but why cant just clicking on something that is needed be ok.?

  84. I need a ss letter that always comes at the beginning of each year showing the amount of ss that I will receive for the the year of 2018. Just need a copy of that letter. Thanks for your help!!!!! Last four numbers of my ss 8742.

  85. I can not log into my account due to some mix up with my login in pass or login in site. I need to print out my 1099 for tax purposes today and need help getting on line

    • We’re sorry that you’re having difficulty accessing your account, Rebecca. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  86. I receive Benefits (retirement) and medicare benefits.
    I have a direct deposit into my account on line.
    I cannot access my account on line because
    “we could not verify he information provided…”
    Can you help?
    Farida Haji Lakhani

    • You can get your personal Social Security Statement online by using your my Social Security account. We also mail paper Statements to workers age 60 and older three months before their birthday if they don’t receive Social Security benefits and don’t yet have a my Social Security account.
      Workers who don’t want to wait for their scheduled mailing can request their Social Security Statement by following these instructions. The Statement will arrive by mail in four to six weeks. Thanks!

    • Hello James. Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please contact your local office. If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day. Thanks.

  87. I have been trying to access my social security info on line. Every time I try I get booted out of the site and told for 24 hrs. I am suspended. The questions you ask to verify it is me are from 2006, which I don’t even remember…names of banks with loans for my college students. I would like a call to get me into the site.

    • We are sorry you are having difficulty with creating a personal my Social Security account. For assistance, please call 1-800-772-1213. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account.

    • We’re sorry that you had difficulty accessing your MySocialSecurity account, Sandra. Please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”, or contact your local Social Security office. Thanks!

  88. Thank you and I will call Monday. I just wanted to estimate what my earning might be before my decision is made that I went for on 05/04 before the judge

  89. Hi, i need an emailed copy of my monthly earnings for 2018
    Award letter. Im having problems with my account.

    • Hello Ross, if you need a benefit verification letter and can’t or don’t want to use your online account, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.
      If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office.
      Just a reminder – We do not have access to personal information, therefore, we do not do direct messaging in this venue. Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

  90. Was told by friends that if I set up for Mysocial security account online, it will preclude me from receiving the statements every five years in the mail. Is it true? Can’t seem to find the answer on the website. Thanks!

  91. Hi, I got a few Experian Credit Monitoring Alerts that somebody is using my social security for employment/credit/rent etc. What should I do to protect myself from responsibility for somebody’s actions?

    • Hi Charles, you can get a benefit verification letter online instantly by using your personal my Social Security account. Or by calling our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

  92. What is an HR 1? I’m always getting email saying I only have to say one word to SSA to get more money. Is this true?

  93. How do I get a statement send to me in the email without having to go to the website every time? Please send me one. Caroline

    • Hello Caroline, we do not have access to personal information in this venue, therefore, we do not do direct messaging in this venue. If you can’t or don’t want to use your online account, or you need a letter for someone other than yourself, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.
      Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

  94. Since I am denied access to my statement on line, Please mail me my statements now and in the future. I used my log in and password and was denied. Apparently SS must have changed my ID or Password without telling me. Unless your system is not working or outdated. It did not give me the option to send me a temp password. This is Sat 6/23/2018 I can’t take off on weekends. I need my info when I need it, Please stop changing my information.
    Thank You,
    For my security I do not want my name and Email saved.

  95. I am trying to find a way to change my email address but I have not been successful. My old email was:
    MDropcho@verizon.net
    My new one is:michaelsdropcho@gmail.com
    Please advise. Thank you,
    Michael S. Dropcho

    • Hello Michael. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  96. I need annual SS annual statement copies, for my attny pending my divorce, of the last 2 yrs, 2017 & 2018. I would like you to send directly to his office, as I am going out of town for 2 wks. If that is not possible can you e/m them to me at: n244ms@aol.com

    My cell # is: 480-650-5125

    • Hello Susan. Unfortunately, and because of security reasons we do not have access to personal records in this blog. Also, your Social Security records are confidential and we do not disclose or release personal information about any individual to other agencies or private companies, unless we have proper authorization.
      You can request your personal Social Security Statement online by using your my Social Security account. Or you can call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  97. I am the mother of Rick Del Merrill, and his medical and financial power of attorney holder. Paperwork has been completed for Rick Del Merrill’s Social Security Disability; a copy of the Doctor at Denver Health diagnosis of life expectancy of 6 months has been “scanned” into the Social Security DDS files at the Lakewood, Colorado office. Are you able to give me an estimate of the amount of his SS Disability so I am able to proceed with a care facility/arrangement for my son, Rick.

  98. please send me a copy of my social security statement. I need a hard copy for my records. I have 2 or maybe 6 years to go to start receiving benefits. thank you.

  99. How can I get a current 2018 earnings statement for my 92 year old Father, William H Waters, at his current mailing address of 23 Carol Court Procidence, RI 02909? He is not able to remember any of the questions you ask. I am his power of attorney. And we need a current statement to apply for Medicaid in Connecticut.

    Thank you,
    Margot Waters Warner

    • Hello Margot. Social Security beneficiaries can get a benefit verification letter by using their my Social Security account.
      However, it sounds like your father needs help managing his Social Security benefits. Please consider becoming his Representative Payee.
      A representative payee is different than having “Power of Attorney”. As a representative payee, it will make it easier for you in the future to update information on your father’s record.
      When friends or family are not able to serve as payees, Social Security looks for qualified organizations to be representative payees. In his case, if he is at a nursing home, you can talk with the nursing facility manager or administrator about this important issue, they will contact us if they have specific questions or to understand the facility’s responsibilities.
      Thanks!

  100. I can’t create an SS account online even with the help of SS on the phone. Equifax has made it virtually impossible to get my SS account to setup. The people at SS couldn’t do a thing to help me other than tell me to contact equifax which accomplished nothing. After four attempts calling the SS reps I think they threw in the towell also and told me to go to my local SS office so I’m one very frustrated SS recipient. All I want is an earnings statement and they say it’s been sent but I never get it? Sigh!

  101. this is ridiculous!!!! I cant even get the page to show up to print!!!!!!! I want my estimated benefits until 70.

    • Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  102. I sent my raised seal birth certificate to the social security administration to have my ssa card replaced. I have not heard back for over 4 months. Please have someone call me concerning this issue.

    Cheryl Lee Hartman 703-727-3059
    15319 Jordan’s Journey drive
    Centreville, Viirginia 20120

    • We apologize for the inconvenience, Cheryl. For security reasons, we do not have access to information about personal accounts in this venue. If you applied for a Social Security card and have not received your submitted proofs, you will have make direct contact with the local office where you applied to check the status. You should contact that office as soon as possible. Just a reminder – please be cautious about posting personal information on social media. Thanks.

    • Hi Mary Kay, we prefer a government issued document with your picture, as proof of identity to replace your Social Security card. If you do not have one or you cannot get one within a reasonable amount of time, we may be able to use other documents such as:
      •Employee identification card;
      •School identification card;
      •Health insurance card; or
      •U.S. military identification card.
      Any document you submit, must be an original or certified copy, current (not expired) and show your name, and other identifying information (date of birth or age).
      Also, realize that you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important.
      To see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card, please visit our “Social Security Number and Card” web page.
      We hope this information helps!

  103. My social security statement I pulled on line does not show the correct birth date. I do I know if it is the correct statement for me?

    • Hello Jeannie. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our agents should be able to provide you with an explanation. If your date of birth needs to be corrected on our records, our representatives will provide you with the proper guidance to follow. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

    • Hello Michael, you can call our toll free number at 1-800-772-1213. You will be required to provide personal information about your mother and we’ll mail a benefit verification letter to the address on her record. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week.
      If your mother needs help managing her Social Security benefits, you may want to apply to be her Representative Payee. You will need to contact your local office for a face-to-face interview. As a representative payee, you will be able to talk with us and have access to your mother’s records. In the future, it will make it easier for you to update her account information. Please read our publication “A Guide forRepresentative Payees” for more information. Thanks!

    • Hi Linda. You are correct, you can get a benefit verification letter online instantly by using your personal my Social Security account. To set up your account, visit the my Social Security web page and select, “Sign In or Create an Account.” You will need to provide some personal information to verify your identity, choose a username and password and follow the rest of the steps to finish creating your account. Once you create your account, scroll down to the Benefits and Payments section and choose “get benefit verification letter” where you can instantly view, print, or save your official letter. If you are unable to create an account or encounter a problem, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk” or you can contact your local Social Security office.

    • Hi Donna. You can get a benefit verification letter online instantly by using your personal my Social Security account. To set up your account, visit the my Social Security web page and select, “Sign In or Create an Account.” You will need to provide some personal information to verify your identity, choose a username and password and follow the rest of the steps to finish creating your account. Once you create your account, scroll down to the Benefits and Payments section and choose “get benefit verification letter” where you can instantly view, print, or save your official letter. If you are unable to create an account or encounter a problem, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk” or you can contact your local Social Security office.

  104. I am having trouble creating an account due to my living situation having been inconsistent over the past year. I am scheduled to move into Fedserally subsidized housing this week but need an updated copy of my award letter ASAP to secure the apartment.

    • Hi Stella, thank you for your question. You can get a benefit verification letter online instantly by using your personal my Social Security account. This letter is sometimes called a budget letter, a benefits letter, a proof of income letter or a proof of award letter. To set up your account, visit the my Social Security web page and select, “Sign In or Create an Account.” You will need to provide some personal information to verify your identity, choose a username and password and follow the rest of the steps to finish creating your account. Once you create your account, scroll down to the Benefits and Payments section and choose “get benefit verification letter” where you can instantly view, print, or save your official letter. If you are unable to create an account or encounter a problem, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk” or you can contact your local Social Security office.

  105. I need a replacement social security award letter and am very confused as to how to work this system. Can someone help me. Thank u

  106. Dear Sir or Madam!

    I need a monthly statement of my Social Security earnings. My Social Security number is…*** – ** – ***. Could you possibly send me one in the mail?

    Thank you for your time in this important matter!

    Sincerely,

    Maureen E. Connors

    • Hello Maureen, if you need proof you get Social Security benefits, you can request a benefit verification letter online by using your personal my Social Security account.
      Just a reminder – We do not have access to personal information, therefore, we do not do direct messaging in this venue. Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

  107. I have tried to obtain my social security statement online but when it asks for my user name and password, which I do not know, it tells me to set up an account. When I try to set up an account it keeps telling me I already have an account. Could you please tell me how I can get a statement of my earnings?

    • Hi Margaret. If you’re talking about a benefit verification letter, you can request one online instantly by using your personal my Social Security account. To set up your account, visit the my Social Security web page and select, “Sign In or Create an Account.” You will need to provide some personal information to verify your identity, choose a username and password and follow the rest of the steps to finish creating your account. Once you create your account, scroll down to the Benefits and Payments section and choose “get benefit verification letter” where you can instantly view, print, or save your official letter. If you are unable to create an account or encounter a problem, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk” or you can contact your local Social Security office.

  108. When I try to create an account it is saying that my account is suspended. Please help me. My name is Patricia A Cornwell. Thank you.

    • Patricia, thank you for using our blog. We are sorry that you are having trouble creating a my Social Security account. To pass the verification process, we match the personal information you give us with the data we have in our records. Then, we use our Identity Services Provider to further verify your identity.

      If you are locked out, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”. We hope this information helps.

  109. I cannot get into my account! Every time I try answering the verification questions it says I got them wrong. I have pulled all three (TransUnion, Experian, and Equifax) and am 100% certain I answered all questions correctly. Then I had to spend an hour on the phone getting my account unlocked, and I still cannot get in.

    I am me! I don’t know how else to prove it if your information about me is incorrect!

    THIS IS RIDICULOUS! Please fix this!

  110. I cannot get into my account! Every time I try answering the verification questions it says I got them wrong. I have pulled all three (TransUnion, Experian, and Equifax) and am 100% certain I answered all questions correctly. Then I had to spend an hour on the phone getting my account unlocked, and I still cannot get in.

    I am me! I don’t know how else to prove it if your information about me is incorrect!

    THIS IS RIDICULOUS! Please fix this!

  111. I cannot get into my account! Every time I try answering the verification questions it says I got them wrong. I have pulled all three (TransUnion, Experian, and Equifax) and am 100% certain I answered all questions correctly. Then I had to spend an hour on the phone getting my account unlocked, and I still cannot get in.

    I am me! I don’t know how else to prove it if your information about me is incorrect!

    THIS IS RIDICULOUS! Please fix this!

    • We are sorry that you are having trouble creating a my Social Security account. To pass the verification process, we match the personal information you give us with the data we have in our records. Then, we use our Identity Services Provider to further verify your identity.

      If you continue to have issues and have already called our help desk, you may need to visit your local Social Security office for assistance. A representative will verify your identity and issue you a letter containing an activation code. You can use the activation code to complete the creation of your my Social Security account. Select “Finish Setting Up Your Account” and enter the information requested, including the account activation code.

  112. I would like to get a social security statement if possible on my deceased husband. I turn 60 next October and trying to figure if I get collect on his social security or retirement. I have no clue where to start or who to contact.

    • Hello Priscilla. Your survivors benefit amount is based on the earnings of the person who died. The more they paid into Social Security, the higher your benefits would be. The monthly amount you would get is a percentage of the deceased’s basic Social Security benefit.
      For examples of the benefits that survivors may receive click here.
      One of our agents may be able to help you setting up an appointment to apply for your benefits and provide an estimate of your monthly benefit amount.
      Please call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

  113. I realize you are large office. Common documents should be easy to find and print. Looking for benefits letter and I wind up here

  114. i cannot find the spot where i can request a ss card replacement. can’t find the award letter either. site keeps telling me how to set up an account – which i already have.

  115. I live in Canada and cannot open therefore cannot open an online account. Your agent on phone advised I need to complete a form requesting statements etc continue to be mailed to me. what is the form I cannot find info on that on your site.

  116. Why can’t there be an easy to access window to verify if payments were made or not to our bank accounts for the current month?

    Why do we have to go hunting or on a safari to find the right button or magic window to verify whether our payments were deposited or not for the month we are in??

    Also, why don’t you deposit the money I have coming to me so that it can grow an provide me a larger amount so that I can really live my life in comfort and security instead of living my life with insecurity and fear of being homelessness.

    But most of all did SSA deposit my payment into my new bank account for which I have provided the correct bank account number?

    Sincerely

    • Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week.
      Remember, if you already receive retirement or spouse’s retirement benefits, you can get information and services for managing your benefits on line. Thanks!

  117. hi my name is janet smith and I was trying to get a copy of my award letter for 2018 I forgot my password and some how I locked up my account if someone could contact me at 614 783 5355 it can really help me and I also had a question about my beneifits thank

    • Hello Janet. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  118. QUESTION MY HUSBAND RECEIVES HIS SOCIAL SECURITY STATEMENT , I ASK HIM WHY DON’T I RECEIVE ONE . HE SAID THAT EVERYONE THAT WORK SHOULD RECEIVE ONE. SO I’M CHECKING TO SEE HOW COULD I RECEIVE MINE HOW WOULD I GO ABOUT IT. NEED HELP !!

  119. Hello

    I am a US citizen living in Republic of Ireland, 59 years old. Is it possible to get a social security statement by registering online or is a statement sent by post my only option? I see that to register for ‘My social security’ online access requires a US address.

    Thanks for any help.
    John

  120. I would be grateful if you would mail to me an updated “Your Social Security Statement”. Last statement was dated Nov 6, 2008.
    Address:
    Patrick A. Hurley
    12510 Cavalier Drive
    Woodbridge, VA 22192-3316

    -Thank You-

    • Hi Rose. In January 2019, we will send the 2018 SSA-1099 (Social Security Benefit Statement), showing the amount of benefits received in the prior calendar year. A worksheet (IRS Notice 703) is included for determining whether any portion of the Social Security benefits received are subject to income tax.

      You can request a replacement form SSA-1099 for 2017 online using your my Social Security account. If you do not already have an account, you can create one. Once you are logged in to your account, select the “Replacement Documents” tab. If you are unable to create a my Social Security account or do not want to request it online, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. or you can contact your local Social Security office.

  121. How can I get a statement of my social security earnings. I filled out my information and stated it could not help me at this time after giving all information.

  122. My brother does not have a computer. He is 57 and would like to request benefit statement. What does he need to do for this request?

  123. I am delaying my retirement benefits till I reach 70. My question i, When the adjustments for COLAs and the Delayed Retirement Credits ( 8% annualy) will be reflected in my Social Security Statements. Is that annually or when I finally decided to get the benefits?
    Many thanks

    • Hi Mona, thank you for your question. You can get a benefit verification letter online instantly by using your personal my Social Security account. This letter is sometimes called a budget letter, a benefits letter, a proof of income letter or a proof of award letter. To set up your account, visit the my Social Security web page and select, “Sign In or Create an Account.” You will need to provide some personal information to verify your identity, choose a username and password and follow the rest of the steps to finish creating your account. Once you create your account, scroll down to the Benefits and Payments section and choose “get benefit verification letter” where you can instantly view, print, or save your official letter.

      If you are unable to create an account or encounter a problem, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk” or you can contact your local Social Security office.

  124. I live in Washington State and have not yet received my new SSI card. My husband received his. My current address is:
    Seattle, Wa. 98117

  125. What do I need to do in order to receive a copy of “Your Social Security Statement” for the years 2001 or 2002 that shows my estimated benefits for early retirement and full retirement. Please advise.

    • Hello Ophelia, you can get your personal Social Security Statement online by using your my Social Security account. If you don’t yet have an account, you can easily create one. Go here for more information. Thanks!

  126. My name is Karen Walker, I live in a low income apartment in Woodstock, GA. Every year we must renew our lease proving our income. I have had a terrible time getting through to SS to receive this letter. What I need is a statement of earnings letter showing the amount of Social Security benefit I receive monthly. I already have an account but am unable to access it even though the answers were correct. Please tell me how I can receive this letter so I can remain in my apartment.

  127. I have not rec’d a SS statement for a very long time. I am 56 and laid off from my job. I am trying to register but the site will not allow. Can someone help me on Monday?

Leave a Reply - (comment policy)

Your email address will not be published. Required fields are marked *