Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Rosa M.

    no received new medicare card

  2. Rosa L.

    Have not received new medicare card
    Rosa I Maldonado *** – ** – ***
    Bronx, NY 10455

    • V.V.

      Hi Rosa, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

  3. Carroll a.

    My husband and I have not yet received our new Medicare cards. It is possible you do not have our current address. We moved in May of 2017.
    NEW ADDRESS:
    Westbrook, ME 04092

  4. Becky

    How can I change the bank in which y monthly social security check is deposited? Is there a form I need to fill out, a portal site that I need to go to, or a phone number that I should call?

    • V.V.

      Hi Becky. Thanks for the question. If you’re receiving Social Security benefits (retirement, survivors, or disability), you can start or update your direct deposit information by using your personal my Social Security account.

      If receiving Supplemental Security Income (SSI) or unable to conduct business online, you can start or update your direct deposit by contacting the bank, credit union, or savings and loan association or by calling Social Security at 1-800-772-1213 (TTY 1-800-325-0778).

      See our Frequently Asked Questions web page for more information.

  5. Linda N.

    Do people that have MEDICARE ADVANTAGE get a card?

    • V.V.

      Hi Linda, thank you for using our blog. Medicare is mailing new Medicare cards to all people with Medicare. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

  6. JANICE M.

    I have either accidentally shredded or misplaced my mom’s payee report I need to fill out. I need a new report please? How do I get another copy of this report? I can’t do the online without it.
    Thank you!

    • R.F.

      Hello Janice. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.

  7. Fred D.

    I need to change my account number on my checking account for my direct deposit

  8. Henry W.

    Medicare said new Medicare card was mailed and returned because social security did not have apartment number?

  9. Margie B.

    I already get Medicare and in October I turn 67 and now I want to know if I am already signed up for sosial security?

    • V.V.

      Margie, thank you for the question. For your security, we do not have access to your information in this venue. To inquire about whether or not you’ve already filed for retirement benefits, please call our toll-free number at 1-800-772-1213 (TTY 1-800-325-0778). Representatives are available between 7 a.m. and 7 p.m., Monday through Friday or contact your local Social Security office.

  10. Rudolf H.

    Need to change my account it’s closed and return my pension.
    Dear Sir

    I have closed my present bank account with.

    First National Bank of PA.
    Rudolf H. Hoffmann
    Acc: XXXXXX
    Rt: 043318092

    From to day you need to use my new account see below.

    Bank Address: Account Holder Address:
    Scotia-bank Jamaica R. Hoffmann
    Montego Bay, St. James. Jamaica, W.I. Hanover, Jamaica, W.I.
    1-888-472-6842. 1-876-443-2675

    Beneficiary Bank: Scotia Bank Jamaica
    Beneficiary Bank: SWIFT CODE: NOSCJMKN
    US Correspondent Bank: Bank Of America
    701 Brickell Ave.
    Miami, Florida.
    US Corrependent Swift:
    Routing/ABA:
    Please confirm the change of account.

    • R.F.

      Hello Rudolf. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot update your direct deposit information. If you live outside the United States, in a country where we can send payments, you can use direct deposit to a U.S. financial institution or a financial institution in any country that has an international direct deposit agreement.
      We recommend that individuals living outside the United States contact their nearest Federal Benefits Unit for assistance with their Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.
      Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

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