See What You Can Do Online!
Reading Time: 1 MinuteLast Updated: August 19, 2021
For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:
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Tags: retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Mary H.
Correct mailing address is:
745 S. Main St #2
Canyonville, Or 97417.
R.F.
Hello Mary. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address online by using a my Social Security account.
Just a reminder – We do not have access to personal information in this venue. Please be cautious about posting personal information on social media channels. Thanks!
Robin C.
I haven’t received my new card as yet. should I be concerned??
Rita K.
I am attempting to change my social security address and have tried by phone at least 5 times without success after waiting on HOLD for over an hour and then was simply hung up upon, so I attempted now to do it online. When I clicked on change of address online, absolutely nothing happened. What do I have to do to accomplish what should be a very minor task??
R.F.
We are sorry to hear you’re having difficulties trying to change your address, Rita. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address online by using a my Social Security account.
If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
Judy A.
My mother, Barbara Mae Johnson, passed away a month ago, I was POA, my brother Executor, he has cancer, so yesterday I became Executor for my dad. Can I ask what needs to be done so that it is recorded she has passed and for payments to her account stopped? I have the death certificates and the Codicil to their will.
Thank You,
Judy Martin
Richard C.
Can’t log in. did not get new Medicare card
Joseph R.
I have still not received my new SS card, even though I called earlier.
My street address is: XXXXX, Burney, Ca. 96013.
My other address is: P. O. Box 355, Burney, CA. 96013. My phone number is: 530-335-3978 Please let me know my status or if I need to give other info.
R.F.
Hello Joseph. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot assist you in this matter. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day.
Just a reminder – Please be cautious about posting personal information on social media channels. Thanks!
William A.
Plgsend new card. YOU changed my status without informing me or even asking. I happen to have super insurance.
R.F.
Hello William. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot assist you properly at this time. You need to speak to one of our agents to discuss the “change of status” you mentioned.
If you’re referring to the new Medicare card, you can check the status of your card by visiting http://www.Medicare.gov. If you need to get a replacement Medicare card, click here.
For further assistance, please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day. We hope this helps!
Janet C.
I have not received my new card yet,address has not changed in 7 years.
XXXX Whitsett Avenue
Hollywood, ca 91606
R.F.
Hello Janet, if you’re referring to your new Medicare card, you can request a replacement Medicare card by using your personal my Social Security account.
You may call Medicare at 1-800-MEDICARE (1-800-633-4227) or visit http://www.Medicare.gov for more information on the new Medicare cards.
Just a reminder – Please be cautious about posting personal information on social media. Thanks!
Susan C.
Can somebody please help me. I forgot my password.
Jen C.
It is really inaccurate to say we can see our social security estimate on line when you actually DON’T always show it. I am currently NOT receiving my benefits, I AM receiving survivor benefits. But I can’t see what my benefits will be on my own social security either if I claim it at 66 or if I claim it at 70. Your site actually is not very helpful – which is sad because in-person help is difficult at best.