Frauds & Scams, Online Services

Protecting Your Social Security

September 15, 2017 • By

Reading Time: 2 Minutes

Last Updated: November 3, 2023

man and woman sitting at table, looking at laptop

At Social Security, protecting your personal information is more important than ever. We continue to evaluate and improve our robust cyber-security program to safeguard your information. The thing is, we can’t do it alone. You can help us secure your information by taking one of these steps:

  • Open your personal my Social Security account. A my Social Security  account is your gateway to many of our online services. Create your account today and take away the risk of someone else trying to create one in your name, even if they obtain your Social Security number.
  • If you already have a my Social Security  account, but haven’t signed in lately, take a moment to log in. We’ll send a one-time security code to your cell phone or to your email address each time you sign in with your username and password. The security code is part of our enhanced security feature to protect your personal information. Keep in mind that your cell phone provider’s text message and data rates may apply. If you suspect identity theft, report it to our Office of the Inspector General. 
  • If you know your Social Security information has been compromised, and you don’t want to do business with us online, you can contact us to block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on the internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact us and ask us to unblock it after you prove your identity. This resource is available to certain victims of domestic violence or identity theft and those who need extra security.

We will continue to do our part to protect what’s important to you. And we’ll continue to advise you on how to protect yourself.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Severyn H.

    Hi. If I changed address ,do I have to give information about it ti socj.sec.office ? do I can do this online?

  2. Tammy S.

    I need to speak to someone urgently involving my Social Security Benefits.
    My account was changed and my earnings
    Are no longer there .
    I can not get any answers from
    My local SSO.

  3. Melanie H.

    Why aren’t companies held accountable for not increasing our wages/salaries according to the standard of daily living increases so we can keep up with expenses.

  4. Larry H.

    Hello,

    What age can get a SS account?

    Larry Higgins

    • G. R.

      As far as I know, once you have a social security number! There is no age requirement for this number! You may be confusing it with Medicare, which has an age requirement.

  5. maria g.

    Buenas tardes recibi en el mes de noviembre una correspondencia con solicitud 12’90’8663 con una cita dno pude asistir y quisiera saber si me la pueden cmbiar para otra fecha

  6. Susan H.

    I signed up for an account a long time ago and today I tried to login to see what was going on as a friend of mine reported that someone had taken his social security number and account. I could not login. I attempted to reset my password and it said that the account did not exist. I attempted to create a new one and it said that the account already existed. Please help.

  7. RAMS

    j’ai des difficulté de mon age ,je ne plus la possibilité je suis déjà fatigue je cherche votre secours pour avoir votre carte.

  8. RAMS

    Bonjour, je suis très ravi de vous contactez quand je viens de vous lire je suis intéresse de vous je suis en DR CONGO a Kinshasa je suis pasteur je m’appelle RAMS LUPEYA ABO-BYKEN,mon Ambition et pour obtenir votre carte comment je peu a voir cette carte c’est important pour ma vie les Brebis que je suis d’entre a berge,veuillez a me Guide pour obtenir cette carte, je sais que je serai satisfait quand j’aurai votre réponse
    RUE NKANA 134 COMMUNE DE NGABA /KINSHASA DR CONGO..

  9. Warrenpwhite

    I need a replacement card I can’t find my old one can you dead me a replacement card. Thank you

    • R.F.

      Hi! We prefer a government issued document with your picture, as proof of identity to replace your Social Security card. If you do not have one or you cannot get one within a reasonable amount of time, we may be able to use other documents such as:
      •Employee identification card;
      •School identification card;
      •Health insurance card; or
      •U.S. military identification card.
      Any document you submit, must be an original or certified copy, current (not expired) and show your name, and other identifying information (date of birth or age).
      Also, realize that you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. To see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card, please visit our “Social Security Number and Card” web page. We hope this helps!

  10. Mike

    Here is the url for an article posted at the AICPA’s web site. It describes hacking of social security and payment of benefits to the hacker. This happened even though the author had an account set up at my social security with two-factor log in. How have you addressed this weakness? http://blog.aicpa.org/2018/02/social-security-benefits-hacked.html#sthash.tYm4dIbH.dpbs

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