Frauds & Scams

10 Ways to Protect Your Personal Information

August 19, 2021 • By

Last Updated: August 19, 2021

man clicking on an image of a lockFraudsters don’t go on vacation—so it’s necessary for you and your loved ones to stay vigilant year round. Identity theft affects millions of people each year and can cause serious financial and identity-related issues. Protect yourself by securing your personal information, understanding the threat of identity theft, and exercising caution. We have a list of 10 things you can start doing now to protect yourself and your loved ones.

  1. Don’t believe calls, emails, texts, or any message that say you need to immediately pay to resolve a problem, such as legal trouble with the government or a virus on your computer, or even to collect a prize, like lottery or sweepstakes winnings. Legitimate businesses will not force you to make a payment over the phone as the only option, and will not require payment by prepaid debit card, gift card, Internet currency, or by mailing cash.
  1. Protect your Social Security number by keeping your card in a safe place at home. Don’t carry it around with you or provide your number unnecessarily.
  1. Be careful when you speak with unknown callers. Scammers may use legitimate phone numbers or the real names of officials to mislead you. If they threaten you or make you feel scared, hang up.
  1. Never give out your personal or financial information in response to an unsolicited call or message. And don’t post it on social media.
  1. Shred paper that contains personal information, such as your name, birth date, and Social Security number.
  1. Regularly check your financial accounts for suspicious transactions.
  1. Request and check a free credit report from each of the three credit bureaus every year: TransUnion, Equifax, and Experian.
  1. Install and maintain strong anti-virus software on all your devices—including your smartphone, personal computer, and tablet. Don’t fall for tech support scams, including pop-up warnings. If you need help fixing a problem on your computer, take it to someone you know and trust.
  1. Create strong passwords so others can’t easily access your accounts. Use different passwords for different accounts so if a hacker compromises one account, they can’t access other accounts. Check out the Federal Trade Commission’s (FTC) password checklist for tips.
  1. Never click on a link sent in an unsolicited email or text message—type in the web address yourself. Only provide information on secure websites.

Stay smart. Stop scams.

We encourage you to create your own personal my Social Security account to track your earnings record. Contact Social Security if you find suspicious work activity on your record–you could be a victim of identity theft. You can find more information and report identity theft to the FTC on their Identity Theft website. Please share this information with your family and friends—and post it on social media.

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About the Author

Darlynda Bogle, Acting Deputy Commissioner for Communications


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  2. Eugen B.

    nice work

  3. James

    There is a complete guide about Social Security Number on this site that is also worth of reading.

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  7. Julie

    About two weeks ago I applied online for my retirement benefits. On Friday I received a letter, purportedly from SSA, asking me to call an 800 number to provide additional information. The letter is not on letterhead, has no signature, and looks like someone ran it over with their car. (Dirty tread marks from top to bottom.) In a word, it looks unprofessional. I called the number and left a voicemail for a Representative Smith. She has not called back yet. Is this legitimate? Is there a way of providing information directly on the SSA website? The letter says I have 10 days to provide this information, or my application will stall. Advice appreciated. Thanks.

    • Vonda

      Hi Julie, thanks for checking in with us. Generally, we will only contact someone if they have requested a call or have ongoing business with us. To see if Social Security sent the letter, you would need to call your local office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.


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