Online Services

Our Online Benefits Application

October 4, 2018 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

woman relaxing on couch, using laptop Social Security is committed to protecting and securing the information entrusted to us. We’re constantly looking for ways for you to save time by conducting your business anytime, anywhere, using our online services.

Our online benefits application provides a high level of security and protection for the information you provide. Filing online gives you the freedom and convenience to file for various types of benefits including Retirement, Disability, Supplemental Security Income, and Medicare.

Follow these simple steps to begin:

  1. Review the information on our Retirement/Spouse’s, Disability, Medicare, or Supplemental Security Income Benefits page to make sure you meet the requirements to apply for benefits online and have the information you will need to do so.
  2. Create or sign in to your personal my Social Security account. 
  3. File your claim online.
  4. Check the status of your claim by signing in to your personal my Social Security account.

You should be able to complete and submit your application all at once. But if that’s not possible, you can return to your application and continue right where you left off!

After you’ve completed your application, we’ll also give you a confirmation number to check the status, and information on what to do next. If we are not able to process the request, we will provide specific information on how to contact us by phone or schedule an office appointment.

Applying for benefits online is safer, easier, and more secure than ever!

Learn more by watching our videos on our online retirement, spouse’s, and Medicare benefits application and our online disability benefits application.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Hilton G.

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  2. Mark M.

    i still can’t find my re-entry number

    • A.C.

      Hi, Mark. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  3. Robert T.

    I completed the online application, there is no place to sign and submit the application (only Save and Exit)
    The reentry number is 31393128

    • A.C.

      Hi, Robert. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  4. Shelley A.

    How sad it is to be on hold for an hour to change an appointment due to illness. Waited prior to get appointment

  5. PAULA S.

    WHAT DO YOU ABOUT DOCUMENTS, SUCH AS BIRTH CERTIFICATES, SS CARDS? DO YOU MAIL THEM IN?

    • A.C.

      Hi, Paula. If documents are needed for your application, you have the option of mailing or bringing your documents to your local Social Security office. Keep in mind all submitted documents must be either originals or copies certified by the issuing agency. We cannot accept photocopies or notarized copies of documents. We hope this helps.

  6. Valerie

    I am an American living in Canada. How do I apply for retirement benefits?

    • A.C.

      Hi, Valerie. Since you are living outside of the U.S. you can contact your local Federal Benefits Unit for any assistance related to Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. Thanks!

  7. Edwin H.

    I have been locked out of my online account. Have always accessed without any problem, . Hoping you can help me resolve this.
    Thanks

    • A.C.

      Hi, Edwin. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  8. susan t.

    ssi application return number is not working after I enter it.
    ss number *** – ** – ***
    re-entry number 39937458
    trying to get a new re-entry number to finish my son’s application; his name is Nicholas A. Coulter

  9. Chuck K.

    I would like to set up an appointment at the Woodridge IL. office for Monday December 16th in the morning can I do this online the phones were busy and i could not reach anyone

    • L.A.

      Hi Chuck. You can schedule an appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778), between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call later in the week. We hope this helps.

  10. Grace D.

    Apply for Social Security benefits for a homeless elderly person. What should they do? How long will it take to get the first check?

    • L.A.

      Hi Grace. For your security, we do not have access to your personal information in this forum. For specific questions about your account, please call our toll free number, 1-800-772-1213 (TTY 1-800-325-0778), from Monday through Friday, between 7:00 a.m. and 7:00 p.m. You may also contact your local Social Security office. We hope this helps.

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