General, Retirement

Our Newly Redesigned Retirement Benefits Portal

June 18, 2020 • By

Reading Time: 1 Minute

Last Updated: November 2, 2023

Today, I’m excited to announce the first of several steps we’re taking to improve your experience on our website. Our newly redesigned retirement benefits portal will help you prepare for and apply for retirement.

We are working hard to continue improving our website to provide you with clear, helpful information, and easy access to our online services. Our new retirement portal is more user-friendly and easier to navigate, whether you’re ready to learn about, apply for, or manage your retirement benefits.

The redesigned portal will make it easier for you to find and read about retirement benefits, with fewer pages and clearer information. We condensed and rewrote most of the pages to make them easier to understand. The portal is optimized for mobile devices so people can learn and do what they want from wherever they want. And you can now subscribe to receive retirement information and updates.

Visit our new retirement benefits portal to find out how to Learn, Apply, and Manage retirement benefits. You also can learn how to create your own personal my Social Security account to see your latest Social Security Statement, review your earnings history, and receive personalized estimates of future benefits based on your real earnings.

More improvements to Social Security’s web pages are planned for later in 2020 as we continuously seek to improve your experience on our website.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)


  1. Deborah T.

    Do I need to send in a signed copy of my retirement application? Thank you

    • Vonda V.

      Hi Deborah, thanks for using our blog. You can apply for retirement benefits four months before you want your payments to start. The easiest and most convenient way to apply is by using our online retirement application. The last step of the online application is to “sign” it electronically by clicking “Submit Now.” You can check the status of your submitted application using a confirmation number we provide. We hope this helps!

  2. Oscar T.

    Mr. Andrew Saul has been promising SSI RECIPIENTS with a direct deposit account to receive compensation due to the virus without doing anything, hat it was going to come to us included in our monthly benefit. So far am still waiting, please somebody advise what to expect of this offer?

    • Vonda V.

      Thank you for your question, Oscar. Please visit the IRS Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more. If you are unable to find the answer, call the IRS hotline at 1-800-919-9835. Thanks!

  3. etimoloji s.

  4. şair

  5. august b.

    you still have not addressed the limitations of your system on the process of inputting the right (real/full) names of the members. Because of the limited number of characters that can be inputted on your system, it ends up not matching the real name on the members other legal document and it does create some issues. it is also hard to even create an account here on your site to avail the onlines services. I hope you fix this issue which has been awhile now ( at least 10 yrs now)

  6. Leandros J.

    Hello, I am planning 2 retire this September 2020 that is when I become eligible. My understanding is this; in order to apply for ssi one must begin the process 3 months in advance. Ive had hopes of my local ssi office reopening since i know this is a very complicated matter, at least to me. That is the
    reson Ive waited as long as i have

    • Kenny O.

      Hello Leandros, thanks for using our blog to ask your question. If you’re asking about Social Security retirement benefits, you may start receiving benefits as early as age 62 or as late as age 70. Monthly benefits are reduced if you start them any time before your “full retirement age”. Your full retirement age depends on your date of birth. It may be between age 66 and 67. This could affect the amount of your benefits and when you want the benefits to start.

      Our system is configured to take applications four months in advance, and you can apply for your benefits online. Keep in mind that benefits are paid the month after they are due. So, for instance, if you want your benefits to begin with the month of September, you will receive your first benefit payment in October.

      Please visit our Social Security Retirement Planner for more information.

  7. David M.

    Due to the current pandemic and subsequent quarantine restrictions, the Philippine Postal Corporation is not accepting letters for delivery in the US and has curtailed delivery services in many areas.

    So what is the SSA position on the annual report letters that are mailed to recipients living abroad in order that they can continue to receive SS benefits?

  8. David M.

    You now have stated the following:
    “Social Security beneficiaries with a foreign address whose monthly benefit is deposited in a foreign bank will receive their EIP by paper check in the mail, because the IRS does not deposit money into foreign accounts.”

    But for the onset of the EIP program no one in government ever revealed this information; hence, leaving SS recipients abroad frustrated.

    So now we ask, “What about those of us who do have foreign bank accounts, BUT the bank also has operating locations in the US where our SS benefits have always been sent via direct deposit?”

    Hopefully, we won’t have to wait for endless committee meetings to receive a timely response.

    Moreover, sending paper checks abroad is fraught with danger in some countries due to the corruption that exists in many postal services abroad. Basically, when those checks go missing the IRS will be swamped with complaints, reprinting fees, postage fees, etc.

    Direct deposit has always been encouraged by every government office, because it lessens government expenses. Why are we now deviating away from this costing method for delivering government payments?

    • Billie H.

      Yeah why are we?

  9. John

    When are the SSA offices going to open to Face-to-Face service? This is an essential service!! How is it possible that business and others are opening and not SSA???

  10. Kathleen Y.

    Hey. I can’t get into it says that I need to get a letter from ssi for a code.
    I can’t do anything.
    Please fix
    My statement I can’t get
    What is wrong
    Kathleen Strainis

    • Linda

      be careful, there are many scammers trying to infiltrate SS and steal your money. SS sends letters in the mail, they do not make phone calls.

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