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Learn About Social Security Online in 2024

January 11, 2024 • By

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Last Updated: January 11, 2024

senior woman looking into the distance while using a smart phone and laptopOur programs touch the lives of more than 71 million people. We work hard to ensure critical benefits and other services are accessible to you. Consider the start of the new year as an opportunity for you to engage with us online.

This begins with creating your free and secure personal my Social Security account.

Once you create an account, you can:

  • Apply for retirement, spouses, or disability benefits.
  • Apply for Medicare.
  • Check your application status.
  • Request a replacement Social Security number card.

If you do not receive Social Security benefits, you can use your personal my Social Security account to:

  • Get personalized retirement benefit estimates.
  • Get your Social Security Statement.
  • Get estimates for spouse’s benefits.
  • Get instant proof that you do not receive benefits.

If you receive benefits, you can use your personal my Social Security account to:

  • Change your address (Social Security benefits only).
  • Set up or change your direct deposit information (Social Security benefits only).
  • Instantly get proof of benefits.
  • Print your SSA-1099.

Your personal my Social Security account has a secure Message Center. You can choose to receive the annual cost-of-living adjustments and the Medicare income-related monthly adjustment amount online. Unless you opt-out of receiving notices by mail that are available online, you will receive both mailed and online notices.

Your account offers easy access to features that save you time when you do business with us online. Check out our other resources for more information.

Please share this information with your friends and loved ones who may need it.

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About the Author

Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications

Comments

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  1. MARYTHERESA L.

    I HAVE BEEN TRYING FOR WEEKS TO CREATE AN SOCIAL SECURITY ACCOUNT AND IT KEEPS ASKING ME FOR SECURITY NUMBERS. I HAVE TRIED IN SO MANY WAYS TO GET ONE AND I CAN’T. I DESPERATELY NEED TO GET INTO MY ACCOUNT. CAN YOU HELP ME.

    Reply
    • Sue

      We’re sorry you’re having difficulty creating your personal my Social Security account, MaryTheresa. To reach our my Social Security Help Desk, you can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m. After you hear, “How can I help you today?”, please respond, “Help Desk”.  For more information, check out our Frequently Asked Questions. If you still need assistance, please contact your local Social Security office. We hope this helps.

      Reply
  2. Okaytune

    everyone should be allowed to access his/her account online it’s a digital world

    Reply
  3. Manuela

    If the system does not allow me to create an account to access online services because I do not have an address in the U.S., how can I change my home address in Brazil?

    Reply
    • Sue

      Hi, Manuela. Thanks for reading our blog and for your question. People living abroad can now access their personal my Social Security account by registering and signing in with ID.me. If you don’t have an ID.me account, please select “Sign in with ID.me” to start the process. If you need more information about our services for our customers who live outside the U.S., please visit our Office of Earnings & International Operations webpage. We hope this helps.

       

      Reply
  4. Michelle

    Over 2 hours waiting on hold after online process said make an Appointment IS NOT ACCEPTABLE

    Reply
  5. Jagdish k.

    I am receiving about fifty or so emails of SSA for various states which I have been deleting every day excepting California’s.
    Is there any method to block emails of SSA for different states excepting California.
    I have not subscribed for these.

    Reply

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