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How to Create a my Social Security Account

April 9, 2018 • By

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Last Updated: November 3, 2023

A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. S. M.

    I live overseas as such cannot create an account.
    There is no information about how to get info about my retirement. Kindly advise asap.

  2. ANTHONY C.

    I am a USA Citizin , but i live overseas in Italy so i do not have a US mail address….Is there any other way i can open a social security account so i can look at my past social security records…….Thank you…

    • Ray F.

      We are sorry for the inconvenience, Anthony. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. If you would like to receive your Social Security Statement by mail, please print and complete a “Request For Social Security Statement” (Form SSA-7004) and mail it to the address provided on the form.
      For assistance related to your Social Security benefits, please contact your local U.S. embassy or consulate. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this information helps!

  3. NIKKI P.

    MY HUSBAND HAS SET UP HIS ACCOUNT, BUT I AM HAVING DIFFICULTY SETTING UP MY OWN ACCOUNT.

    • Ray F.

      We’re sorry that you are having difficulty creating an account, Nikki. If you are unable to create an account or encounter a problem with your my Social Security account, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), at the voice prompt, say “helpdesk”. Representatives are available Monday through Friday, from 7 a.m. to 7 p.m. Thanks!

  4. Enrique C.

    Greetings, My name is Enrique Cavazos Jr, my SS# *** – ** – *** DOB 02-15-1960 I am on disability due to a birth defect. My check is $750.00 and I give 10% to my Church every month. May I file a short 1040 on my Church tithing? What is the largest amount I can give without having issues with my check? I wish to work to fulfill the 3 credits needed for Retirement but, my Orbital Prosthesis needs replacing, and Health Spring Plus, will not pay for it and a past Employer, asked me not to work in the front office so, customers would not notice my Prosthesis. My Late Mother, would buy me things when my funds where Low and as of Feb 20th 2018, the LORD JESUS CHRIST has called her Home; and while I have been dealing with Andropause, I, feel sad most of the time cause we were inseparable.

    • Ray F.

      Hello Enrique, for income tax questions, you will need to contact the IRS. Their toll-free number is 1-800-829-1040.
      Just a reminder – Please be cautious about posting personal information on social media channels. Thanks!

  5. Lisa C.

    I was 61 in January, and I need to know when I start working on Social Security benefits. I know I start receiving them at 62, but I don’t know how much I will receive and how I will receive it. Please let me know.

    • Ray F.

      Hi Lisa, our system is set up to take applications three months in advance, and you can apply for your retirement benefits online!
      The best way to start planning for your future is by creating a my Social Security account online. With my Social Security , you can verify your earnings, get your Social Security Statement, and much more.
      We have a variety of calculators to help you plan for the future. Which calculator you choose depends on what you want to do. In April we celebrate “National Social Security Month“, see what you can do online at http://www.SocialSecurity.gov. Thanks!

  6. Paul R.

    how do i change my direct deposit bank number?

  7. Paul R.

    how do i change my direct deposit bank number

  8. Michael T.

    If an account was made by my ex wife and I can’t get into my account,what do I do?

    • Ray F.

      Hi Michael, if you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  9. Thomas J.

    on 4/18/18 I did not request a change to my account. I need my account unlocked so that I can sign in. The password was not recognized.

    • Ray F.

      If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  10. Janise w.

    I had an account didn’t use it for awhile. Forgot my login information. Called social security to delete it and start over. Says I can’t make an account with the ss# I used. Ok

    • Ray F.

      If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office.
      Thanks!

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