For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:
Applied for replacement SS card over a month ago.
To this date, I’ve yet to receive it.
I went on line to apply…message states I enter an incorrect SS#….the same # I’ve had over forty years.
I need the replacement card immediately for employment purposes.
What more should I do?
My personal experience is to just go to the closest branch BUT call first or check online which documents you need to bring with you for proof to receive a replacement card! I haven’t had luck with this process other than going in (which can be a pain when your disabled and need to coordinate rides and help). Best luck to you!
Good info! Thanks.
Could someone please contact me at my work address so that I can retire on line since I have had issues getting in to SSI to do this from my GOV computer being blocked. I can be reached at 724-794-5612 X 5132 or by e-mail at: debra.ritzert@nbib.gov
I myself encountered a scenario relatively close as the one you describe.
It took quite a bit of effort and frustration to accomplish this, but the determination and persistence shall prevail in the “scope” of thing’s!
Good luck!
Also, a proper Thank you is being extended to the parties collectively for all their assistance in getting this accomplished!!
HAPPY MONDAY!
Rita Mercer county and city and the rest is just to be a bit more about this but I have Josiah Mercer county and the rest of your
I receive disability social security, what is the retirement social security? and will my social security be turned into my retirement at some point? and what age will it?
I have a new email address. How can I update that? The one at the end of this message is the new one.
I have a new mailing address and a new email address I need to change, plus I would like to have more taxes taken out of my check.
Is it possible to receive my Social Security Money in the middle of each month, instead of the first part?
i don’t have my SSN. i would like to get my own, thanks.
Where do I find out about additional Social Security benefits because of active duty military service from July 5 ,1956 until July 1, 1960 ?
Josiah Mercer island WA state university of Texas hwy building the same as last year we are going on in the past Navy and Marine 3000.-2000-5000.1000. Rita mercer to be the same as a whole lot better
Elmer Mercer county and city of the day of the other hand I have to do it in a few months and the same locked out the other side and the same looked at my 2 at Mt Fuji Xerox copy and paste this link to my email is free of any action taken or the other side and the Rita mercer Josiah Mercer county and the same as
I’m trying to open my SSA Account online using my correct ssn # !!! I keep getting rejected. What would be the reason for this? I do have a security alert at all credit bureaus. Is this the reason? I previously had one n could enter with no problem. No code was provided for me. Tku.
Call SSA directly. Even if you have to hold for an hour or more they can resolve this. I had it happen too. Or go to a local SSA office. Ck online for best days/times to go as they do differ and are closed half day certain day of week.
Why beneficiaries overseas cannot create a My Social Security Account? This appears to be discrimination.
I can’t log in and it wouldn’t let me rest my password. NOW WHAT
Go to you local SS office they can set up a temporary password for you. This will give you a chance to rest you password. Hope this helps. Good luck & God bless.
I’m 82 years old and are unable to be employed for ealth reasons. It would be a GREAT convenience to have an email sent me if anyone tries to use my SSN for any reason. Please advise me if that’s a possibility.
Thank you.
When will you do something to the system to allow access for US citizens receiving SS benefits but do not have a permanent US address?
Please look into this matter. Thank you.
FAHMI NATOUR.
Yes I would like to find out why after 10 years of being on disability for degenerative disc disease that since I turned 66 I am no longer eligible for disability and was put on regular retirement which is cutting my only source of income by almost $200 a month it doesn’t seem right and I would like to see about appealing it please let me know
I need my account atervation code
My wife has been having big trouble opening an Acctt on line. Your response keeps saying call us by phone and when we call we are asked to wait for an hour or more which is not practical. Why cant SSA get our phone # and call back after that one or even more hours ??
Iqbal Chaudhry
631 413 9480
Dear Social Security, I live in Thailand and I would like to have an online SS account. Earlier that wasn’t possible. Has the situation changed? If not please change to allow retired persons living outside of the USA to have an account. Thanks very much!
We are sorry for the inconvenience, Richard. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Please contact your local U.S. embassy or consulate for any assistance related to your Social Security benefits.
Please send me my 2017 Social Security 1099.
The DMV requires an original 1099, not a copy, and I need to get my special drivers license renewal. They won’t issue it with a copy. They require the original 1099. Please send it to me as soon as possible.
Eleanor Lapin
2020 Biloxi Pass
Henderson, NV 89052
For security reasons, we do not have access to personal records in this venue. See: How can I get a form SSA-1099 Social Security Benefit Statement? . Thanks!
Rita mercer Josiah Mercer island WA and the other day that you can get it done by then and now the other side of things to say10160sedixiehwyhobesoundfl33455
dear ray fernandez, i clicked on that link for how can i get a form ssa 1099 and it says that page does not exist.
Hi, Robert. You can request a replacement SSA-1099/1042S for Tax Year 2019 by visiting your personal my Social Security account. You can also contact or visit your local Social Security office. They can assist with a replacement 1099. We hope this helps.
Hello, I have gotten a social security card but it had been lost and I do not remember the number. How can I obtain back the number or the card?
Regards
PJ
You will have to visit your local Social Security office, as we do not release Social Security number by phone. Please bring in proper identification. To learn more on the process and what documents you will need to get a card, please visit our “Social Security Number and Card” web page. Thanks!
how do I change my address?
Hello Irvin, if you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address online by using a my Social Security account.
In April we celebrate “National Social Security Month”, see what you can do online at http://www.SocialSecurity.gov. Thanks!
It’s wonderful to know we can do so many things online to update our Social Security information and apply for programs. I’ve been on Social Security Disability for over 20 years and this change makes a huge difference and saves time!
A long time coming but so nice to see the progress being made on a most important project. Keep up the good work! Good luck and God speed 😀😃😉
Thank you, Vic! We’re pleased we can help. We will continue our efforts to meet your requirements and expectations in the years to come.
HOW CAN IN VIEW MY DISABILITY APPLICATION STATUS?
I HAVE RE-ENTERY NUMBER GIVEN BY THE WEB SITE WHEN I APPLYED.
Open a personal my Social Security account. If you are unable to open a my Social Security account, you can still call 1-800-772-1213 to check your claim status by using our automated system using the confirmation number you received when you filed your claim. We hope this helps.
I thought there would be an increase in my SS when the tax bill passed but mine is exactly the same as last year. My retirement from civil service changed. I’m a so called double dipper so every penny counts. My husband was retired military but I get nothing from his retirement except SS. I retired from civil service. Why was my income not affected?
Hi Edna. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.
my mother passed away on april 15 2018 what do i need to do to stop her benefits thanks for your help in ad vance
We are sorry for your loss, Joyce. Typically, the funeral director notifies us of an individual’s passing by sending the deceased person’s death certificate to the local Social Security office. However, you may report the death of your mom’s passing by calling 1-800-772-1213 Monday through Friday, between 7 a.m. to 7 p.m.
Also, if your mother was receiving her payments through direct deposit, the bank usually returns Social Security payments after they receive the report of death.
Social Security benefits are paid the month after they are due. For example, if the person dies in February, you must return the benefit paid in March. Thanks.
I am in process of obtaining my deceased husbands SS benefits I live in AZ I did speak with a Keneisha out of Denver office and took my Marriage Certificate in so they could scan into your system and then she stated she now needs the Divorce Decree which I will be taking up this Friday to my SS office is there anything else I need so get this going?
Hello Sandra. We do not have access to personal information in this blog, therefore, we cannot accurately provide an answer for your question. Please continue working with your local office. Also our representatives at our toll free number may be able to assist you. You can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks.
Why can’t I check my Social security on line from Canada?
The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Please contact your local U.S. embassy or consulate for any assistance related to your Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.
In your case, you can also use the Canadian Service Area Directory to determine which Resident Office is near you. We hope this helps!
I am turning 60 this year and my husband passed away in 2005 ,I would like to file on his social security ,can I do that on the computer ? Thank you .Janie Russell
jrusselltulip@gmail.com
Hello Janie. Our system is set up to take applications three months in advance. However, you cannot apply for survivors benefits online. If you need to apply for benefits, call 1-800-772-1213 (TTY 1-800-325-0778). You can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. You can also contact your local Social Security office. An appointment is not required, but if you call ahead and schedule one, it may reduce the time you spend waiting to speak to someone. Thanks!
Dear Jim Borland , Acting Deputy Commissioner For Communication .
Entitlement for action in detail of this notice the adhered request in Confirmation of the administration of Social Security New York New Burgh . On January 2012 I was sent comment in reference entitlement decision in the AIMS purposed disability Claim injunction the applied law base on Medical history . Before the judgement there up-sided arrange denial in the state normal position after matter of Raping . The discovery of other Medical claim in term of current life termination compose the full ability to omission social functional schedule. Detail and arrangement have addition to every aspect in administration has direct in capital ability foundation of disability with in Current omission in doctor Care . The on going abide wait is now actual eight years and currently ongoing and ENT administration review ,which is complete body cat Scan with lab examination for exposed Medical records . In my own inquire requested suggestion from the New York New Burgh disabilities office was review of the case as notify and dismissal for review of Medical history because the reference is still in motion classify in the normal requirements. Communication from the automatic reference of corresponding suggested that decision where still in referred to the Commissioners decision . I am inquiring for any type of compliance in my Case because all detail and direction applies to the obligation written on January 2012. The office in Newburgh New York has operated full benefits . Provided the last comment to Communication medical state know the conclusion of side effects are in meres completely know and there is now reference communication to authority the Social Security administration to actual account this waiting time in the matter journey presently . Could the Commissioner please review my Social Security Case and the current matter because the record state is in the element right now . My Telephone (845) 764-3132 address 29-33 Center Street Middletown New York 10940 room 12 . ‘
Sincerely
Thank You
my sons friend who is about to be 18 in july lives with us. his mother passed away when he was 5. his father gets his survivors check and does not use it for the child at all. is there any way this young man can get his check? his father spends it on himself even though he is remarried
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My 66 year birthday is September 10,2018 when should I put in for my retirement,the end of August or the end of September?.
Hello Jesse, our system is set up to take applications three months in advance and you can apply for your benefits online. Remember that benefits are paid the month after they are due. So, for instance, if you want your benefits to begin with the month of September, you will receive your first benefit payment in October.
Please visit our Social Security Retirement Planner for more information.
In April we celebrate “National Social Security Month“, see what you can do online at http://www.SocialSecurity.gov. Thanks!
I live by myself now will my social security check go up
I live by myself now will my social security check go up
My wife just turned 64 1/2. I was told that she has to register with social security as to notify SS that she plans to receive benefits once she gets 67yrs old. It’s this true?
Hello Lonnie, our system is set up to take applications for benefits three months in advance.
We recommend that individuals within three months of age 65 or older and not ready to start their monthly (cash) retirement benefits sign up for Medicare -ONLY- and apply for their retirement benefits at a later date.
Please visit our Social Security Retirement Planner for more information.
Can she register on line,
Or does she have to go to a social security office?
My daughter receives SSD. SSA withheld $17,000 for attorneys fees, almost one year ago. We have tried with letters, calls, the attorney called from ODAR and they keep stalling not to return her money.. They know the attorney was fired plus he never filed the petition for fees. Now they tell us to wait for the Payment Center to contact her. How do we get the funds she is entitled to? My daughter was diagnosed with mental illness.
Hi Lori. Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please continue working with your local office. You can request to speak with the manager to see how we can help to expedite resolution of your situation. If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later in the week.
Also, you can write to us or send us an email message. Thanks!
I need a new Social Security card. I live in NJ. Can I get a new card by an online request or by mailing a form in ?
Hello Michael, you can -only- use a my Social Security account to apply for a replacement Social Security card online if you meet certain requirements. We offer the option to mail your completed application with original or certified documents to your local Social Security office or nearest Card Center in your area.
To learn more on the process and what documents you will need to get a card, please visit our “Social Security Number and Card” web page.
In April we celebrate “National Social Security Month“, see what you can do online at http://www.SocialSecurity.gov. Thanks!
Can a receipant working report monthly wages on line yet? What is the best way to report wages?
Thank you for your question, Constance. If you receive Supplemental Security Income (SSI) payments, you may report your wages by telephone or by mobile app. Contact your local Social Security office to determine what options are available to you.
Individuals receiving Social Security disability benefits (SSDI) and their representative payees may use their personal my Social Security account to report wages online.
When you receive Social Security (retirement) benefits and work at the same time, we usually ask that you call us or contact your local office and give us an estimate of your earnings for the year.
Whether you are receiving SSI or Social Security Disability/Retirement benefits, it is very important that you keep Social Security informed about your work and how much money, or wages, you are making. Failure to report your wages may result in an overpayment. We hope this information helps!
Dear Sir:
Please, help me immediately to investigate to this issue as soon as possible because it have happened again on 4/18/2018 still incorrect benefit direct deposit on my checking account at Wells Fargo Bank online. It is $750.00 instead of $787.00 monthly from SSA.
Date: April 20, 2018
Tom N.Nguyen
S/S *** – ** – ***
3241 Neveda Ave
Elmonte, CA 91731
(626)226-3574
Email: tomnguyen99@gmail.com
Subject: “ Incorrect benefit direct deposit “
Dear Sir:
There is an issue has been happened while SSA direct deposit my benefit to my checking account at Wells Fargo Bank on March 21, 2018, it is incorrect with amount $750.00 instead of $787.00 monthly.
Therefore, I request you investigate to this issue. I would appreciate your consideration.
Best Regards,
Tom N.Nguyen
-Enclosed email from customer service of WELLS
Subject: Re: Transfer and deposit questions (KMM64672494V41314L0KM)
From:Customer Service
03/27/2018 02:02 AM
Contact Us
Dear Tam Nguyen:
I understand your concern regarding a direct deposit.
Thank you for contacting Wells Fargo. My name is Sai Tanuj, and I
appreciate the opportunity to address your concerns.
I realize how concerning it is when your deposit posted incorrectly.
I reviewed your account number ending in 6366 and our records show that
a direct deposit has been posted in the amount of $750.00 on 03/21/2018.
Please contact the Social Security Administration for more information
about the direct deposit you were expecting.
If you have any further questions, please reply to this email or call us
anytime at 1-800-TO-WELLS (1-800-869-3557).
Thank you. We appreciate your business.
Wells Fargo
Sincerely,
Sai Tanuj P.
I have previously created an account, however now when I sign in the message is no account create a new one. I create a new one and it tells me I have an account, then directs me to a page to log in with a message that I do not have an account and I should create a new one. This is a circle with no end – what do I do?
I have the same problem several times.
I had to go into a local ss office show my identy (lisc) and they corrected it and gave me temp pw then i had to go in to redo to a pw I choose. I wrote a message on their survey. it is a problem glitch i’m not happy about either.
ps any time you create a new pword you will see the expir. date- you must create a new pw before it expires.
How do I make Social Securty payments while filling a 1099?
How can I change my withholding amount?
Hi Kathleen, please visit Benefits Planner: Withholding Income Tax From Your Social Security Benefits for complete information.
I would like to request a replacement social security card
Gloria Chavez
I tried for years to get back on line with out any success, I was told by SSA personnel if you do not use site often enough they drop your ability to gain access. Seems counterproductive to me, i thought idea was to reduce call ins and people at local offices?
why can you not apply for a social secuity account if you live outside the country ?
Why can’t I view my statement 24 hours/day? I just tried logging into my account and a window pops up saying the service isn’t offered at this time and that I need to try again during your “service hours”.
What is the point of having on-line access if I can’t access it any time I want? Like at 10:35pm west coast time on a Sunday?
I quickly need a Social Security card replacement
Can you file a power of attorney with Social Security online? If not, what is the easiest way to accomplish this task?
Thanks,
F. Betanzos
My dad is getting very frustrated just trying to schedule an appointment because of the long wait times on the phone. He left a message and didn’t get a response. If he goes in person, can someone schedule an appointment for him?
I need a copy of my 2017 1099 form.
Thank you.
How do I get a Award letter with my benefit amount ?
i would like to change my monthly withholding can I change this online
A quien corresponda, soy chilena e italiana . Creo que usaron mi número de social Security el cual no recuerdo. Perdí la tarjeta. Además pienso que no he pagado impuestos y no sé cómo averiguar sin el número de social Security. Espero vuestra ayuda.
Atentamente Lidia Rodríguez
My husband is at retirement age, he still works full time. Someone told me I can get social security from him working, not his ss monies. Can someone tell me about this. I will be 60 in 2 months. Not sure if my age matters He lives in another state.
Hi Kathy, even if you have never worked under Social Security, you may be able to get spouse’s retirement benefits if you are at least 62 years of age and your spouse is receiving retirement or disability benefits.
Hope this information helps!
My name is Hattie H. Thompson Small and I am 84 years old. In 1994 I suffered a major stroke and could no longer work. At the time when I suffered the stroke, I was working for The Department of education in Washington, D.C., though I had not earned enough quarters in order to qualify for social security disability. I’ve tried numerous times, applying for social security benefits, though I’m always told, I do not have enough quarters in order to qualify for social security payments. A large portion of my life I’d lived on the farm in Rock Hill, S.C. where I did not pay social security. I’ve tried with getting a portion of my husband’s social security benefits payments but I wasn’t allowed to do so. I’ve visited the social security office numerous time, but to no avail. I desperately need some help. Please contact me by mail or by telephone at: 1660 40th Street, SE, Washington, D.C. 20020, telephone: (202) 575-4083. Many thanks, Hattie H. Thompson Small.
Hello Hattie, some individuals may be eligible to receive social services from the state in which they live. These services include Medicaid, free meals, housekeeping help, transportation or help with other problems. You can get information about services in your area from your state or local social services or welfare office. Or you can visit the U. S. Department of Health and Human Services web page for more information.
We hope this information helps!
I’d like to know how I can get a copy of my employment history.
I feel that my monthly Social Security payment is incorrect. What should I do?
Hello Jean. Any of our representatives will be able to review your record and verify your payment information. You may also contact us and request a review of your records. You may not even have to travel to the local Social Security office, you can write to us, or you can call our toll-free number at 1-800-772-1213. Our representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!
I give my personal information on line and current address and you still will not accept pletting me go on line what is blocking this
Hello Nick. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
Where on the website to I apply for my ex husbands social security. He already receives SSI because he’s 69. I’m 65 and would like to apply for my portion since we were married for 17 years. Can I do this online or do I need to make an appointment in person?
I tried logging in and it would not let me create an account, it asked for my social security # and date of birth but said I could not be found. I am trying to get a copy of my award letter from 2009.
Hi, Bridget. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office.
can’t seem to find out where the link is to sign off when done. It only shows where to sign up .
Hello Deborah, for assistance with your my Social Security account, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
How do I change my email address? The one in the system is my old work email address.
I completed my Social Security Benefits application online. But when I want to submit it, I couldn’t find any button to do it. Can someone instruct me how to submit it?
Thanks!
Thank you for using our blog, Weilong. You can call our toll free number at 1-800-772-1213 for assistance. Representatives at our toll-free number are available Monday through Friday, between 7 a.m. and 7 p.m. They can assist you with your application online. Generally, it’s best if you call later during the day or later in the week.
Thanks!
Apparently, even though I have never created an account for myself there is one for me that I cannot get into with my ACTUAL information. My email address isn’t wrong, there is not a way to fuck up my ssn i’ve had it memorized since I was 17 and I think I would know my own birthday so how is it possible that there is an account in my name but my information doesn’t work?
If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office.
How can I send a message to you? do you have live chat?
I am getting a divorce…. what do I do to reclaim all of my SSDI benefits plus get SSI benefits?
Please contact your local Social Security office or call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!
Been locked out for two months! You sent me a code number, which didn’t work!
I will be 65 in August and I’m on SSI at present. Do I need to do anything to apply for Medicare or will my benefits update automatically?
I can t open my account!
I Joyce Johnson an Lisa Steele Mother and her payee .I need a appointment to up date
I need to change benefit check from one bank to another one.
Hi this is Patti Sutherland
Spring Grove Pa 17362
I need my copy proof ofSocial Security SSI income pls
Hello Patti. If you need proof you get Social Security benefits, Supplemental Security (SSI) Income or Medicare, you can request a benefit verification letter online by using your my Social Security account.
Just a reminder – We do not have access to personal information in this venue. Please be cautious about posting personal information on social media channels. Thanks!
I’m trying to update my mailing address
Good news, Robert! If you are receiving Social Security retirement or disability, you can create a my Social Security account to change it online. If you are receiving Supplemental Security Income, please contact your local office. Thanks!
I can not get in to see my account. Don’t remember my password.
Hello Alana. If you are unable to access your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
How to check for fraud on stolen social security cards
I’m already on SS Disability. My question is related to Medicaid. I’ve applied a few times & not sure if I was ever approved. Can you help me? Thanks.
How can I get a statement of the total I and or my employers paid into Social Security in my account over the last 60 years?
Hello Vernon, you can get your personal Social Security Statement online by using your my Social Security account.
To get a detailed or itemized earnings information statement, for purposes not directly related to administering Social Security programs, you have to submit a Request for Social Security Earnings Information.
We hope this information helps!
Awesome
i need to apply for another social security card my purse was stolen my card was in it
Hi Brenda, we prefer a government issued document with your picture, as proof of identity to replace your Social Security card. If you do not have one or you cannot get one within a reasonable amount of time, we may be able to use other documents such as:
•Employee identification card;
•School identification card;
•Health insurance card; or
•U.S. military identification card.
Any document you submit, must be an original or certified copy, current (not expired) and show your name, and other identifying information (date of birth or age).
Also, realize that you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important.
To see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card, please visit our “Social Security Number and Card” web page.
We hope this information helps!
I have not been able to log in. I receive no codes. Can someone help me?
215-592-8544.
Hello Margaret. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
desde el año 2012 solicite se retire mi Medicaire, porque me estaban retirando dinero de mi jubilacion, si bien en 3 oportunidades, me devolvieron algo, al mes siguiente volvian a retirarlo de la jubilacion, hice intervenir a la Embajada de Estados Unidos, y dejaron de retirarmelo , pero quiero se me restituya el dinero que por años me retiraron, en razon de que lo que estoy cobrando es minimo y ese dinero me hace falta para vivbir y pagar medicinas en mi pais. Argentina.
Ruego a ustedes verifiquen lo que me deben ya que ultimamente retirabvan u$s 132.- mensuales. Quedo en espera de sus noticias, Estare viajando para Noviembre de este año. Desde ya agradecida, los saluda atentamente.
For information in Spanish, please visit us at http://www.segurosocial.gov or http://www.facebook.com/segurosocial.
For Social Security information in other languages, please visit us at http://www.socialsecurity.gov/multilanguage.
For your security, we do not have access to personal information in this venue. We recommend that individuals living outside the United States contact the nearest Federal Benefits Unit or U.S. embassy in their area for any assistance related to Social Security programs and benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. Thanks!
I got a call form your office. I just wanted to know if it is true that you can call a person & let him know that his s,s# was compromise??
My application will not go through. Why?
Hello Nancy. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation.
Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!
This is Arrilla W. Bell. I do want to keep in touch with you all. I am so glad you all have my email on record. I am going to unsubscribe now. I will try to get the app to report my wages. I am not good on the apps on android phone like mine. But I will try. I have no need for the Digest. Soon I will unsubscribe.
I have no comment..
I hope to be able to change our checking account which our SSI checks are currently deposited. We are switching banks due to the fees of our current bank.
Hi Lynn. Thanks for the question. If you’re receiving Social Security benefits (retirement, survivors, or disability), you can start or update your direct deposit information by using your personal my Social Security account. See our Frequently Asked Questions web page for more information. If receiving Supplemental Security Income (SSI) or unable to conduct business online, you can start or update your direct deposit by contacting the bank, credit union, or savings and loan association or by calling Social Security at 1-800-772-1213 (TTY 1-800-325-0778). Just as a reminder, you may only change your own information. You cannot change anyone else’s information without their consent. We hope this helps.
You should have our current address since we moved to Virginia in 2015. It is
William T. Drennan
PO Box 415
Daleville, Virginia 24083
Have not received new Medicare card
Hello Joseph, to check the status of your new Medicare card, click here. After you check that, you can verify if we have the correct address on your benefit record, even ask for a replacement Medicare card by using your online my Social Security account. Thanks!
I have not received the new medicare card.
Is this a problem?
Hello Mary. To check the status of your new Medicare card click here. You may call Medicare at 1-800-MEDICARE (1-800-633-4227). Thanks!
It is really inaccurate to say we can see our social security estimate on line when you actually DON’T always show it. I am currently NOT receiving my benefits, I AM receiving survivor benefits. But I can’t see what my benefits will be on my own social security either if I claim it at 66 or if I claim it at 70. Your site actually is not very helpful – which is sad because in-person help is difficult at best.
Can somebody please help me. I forgot my password.
I have not received my new card yet,address has not changed in 7 years.
XXXX Whitsett Avenue
Hollywood, ca 91606
Hello Janet, if you’re referring to your new Medicare card, you can request a replacement Medicare card by using your personal my Social Security account.
You may call Medicare at 1-800-MEDICARE (1-800-633-4227) or visit http://www.Medicare.gov for more information on the new Medicare cards.
Just a reminder – Please be cautious about posting personal information on social media. Thanks!
Plgsend new card. YOU changed my status without informing me or even asking. I happen to have super insurance.
Hello William. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot assist you properly at this time. You need to speak to one of our agents to discuss the “change of status” you mentioned.
If you’re referring to the new Medicare card, you can check the status of your card by visiting http://www.Medicare.gov. If you need to get a replacement Medicare card, click here.
For further assistance, please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day. We hope this helps!
I have still not received my new SS card, even though I called earlier.
My street address is: XXXXX, Burney, Ca. 96013.
My other address is: P. O. Box 355, Burney, CA. 96013. My phone number is: 530-335-3978 Please let me know my status or if I need to give other info.
Hello Joseph. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot assist you in this matter. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day.
Just a reminder – Please be cautious about posting personal information on social media channels. Thanks!
Can’t log in. did not get new Medicare card
My mother, Barbara Mae Johnson, passed away a month ago, I was POA, my brother Executor, he has cancer, so yesterday I became Executor for my dad. Can I ask what needs to be done so that it is recorded she has passed and for payments to her account stopped? I have the death certificates and the Codicil to their will.
Thank You,
Judy Martin
I am attempting to change my social security address and have tried by phone at least 5 times without success after waiting on HOLD for over an hour and then was simply hung up upon, so I attempted now to do it online. When I clicked on change of address online, absolutely nothing happened. What do I have to do to accomplish what should be a very minor task??
We are sorry to hear you’re having difficulties trying to change your address, Rita. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address online by using a my Social Security account.
If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
I haven’t received my new card as yet. should I be concerned??
Correct mailing address is:
745 S. Main St #2
Canyonville, Or 97417.
Hello Mary. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address online by using a my Social Security account.
Just a reminder – We do not have access to personal information in this venue. Please be cautious about posting personal information on social media channels. Thanks!
I have been trying to access my social security information for over a year now. I come here from time to time when I receive an email and try to log into my account I am then told there is no account and to create one. So I attempt o creat another and I am told an account already exists. 216-703-5556 please have someone contact me to resolve my issue as I would really like to work toward online access. srebeccaj2@hotmail.com. Respectfully, SRS
We apologize for the inconveniences, Sadie. If you are still having trouble creating or accessing your account, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”. Sometimes, it may be best to contact your local Social Security office. Thanks.
I am trying to access my social security account.
Hello Wanda. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
I live in California and have not received my new Medicare card.
Hi James. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!
I find these user friendly Social Security web pages difficult…. I only want to update my status I have tried many times to change and to somehow contact someone I can not figure any of this out….
We are sorry to hear you’re having difficulties updating your status. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!
my mailing address is 901 Peck St. N.W. Roanoke,Va 24017.
Hello Karl. IIf you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address online by using a my Social Security account. Thanks!
How do I go about applying for my ex husband’s social security benefits? I have not remarried and was told I could collect some of his social security. Please inform.
THANK you
If you are the divorced spouse of a worker who dies, you could get benefits the same as a widow or widower, provided that your marriage lasted 10 years or more.
You cannot apply for survivors benefits online. If you need to apply for benefits, call 1-800-772-1213 (TTY 1-800-325-0778). You can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. You can also visit your local Social Security office. An appointment is not required, but if you call ahead and schedule one, it may reduce the time you spend waiting to speak to someone. Thanks!
Before Trump stole the presidency, I was of the opinion that the former GOP, Grand Old Party, was in a death spiral and would become what I heard on NPR, a regional old White persons’ party. It is pushing away women, immigrants, minorities. Now ‘Rockefeller Republicans’ are unwelcome in the small tent which only wants born again bigots, white racists, and the white hoods. It is strange the white gay men have considered the Republican Party theirs, because they are upper class and have their rights. Now hermafrodites who make up 2% of babies born, those who are sexually ambiguous, are being attacked. In the past 37% were registered and held 47% of elected offices. Now it is shrinking below 30% and the congress is spineless which may put the icing on the cake. It appears the nation will go the way of California with Republicans unable to hold a state office and in the legislator face a super majority by the Democrats. Republicans saying ‘Democrat’ Party insult their opposition. With Trump he raised the swamp by bringing it into the West Wing. I am an economic conservative and a social liberal. There are conservative solutions to housing, bring those with HUD housing, into the middle class with a change in the program with ‘NO EXTRA COST TO THE FEDERAL BUDGET’. Conservative economic theories not compromised by profiteers work. You will see a big budget movie thats a coming of age action adventure story of the 21st Century Cowboys and Indians’ movie that shows how redeveloping South Central has 4 square miles redeveloped with the 70 odd thousand existing residents kept with schools, hospital, parol and probation offices on location, locals trained to fill from part to full time jobs at living wages of $20 per hour. As may be surmised, I am a successful writer but I won’t lie for anyone. Words are powerful for those who have the power to put them together that makes sense to those with closed minds. Switching enemies to friends and supporters is possible by not being vindictive, but supportive of those who have known no better. Showing them their self interest and not abandoning them is refreshing and takes time to build a loyal team or employees or volunteers. If whoever reads this, great writers, earn great amounts for their ‘work product’! I wish you well if you are one of the good people. BTW, the earth will never be overcrowded with the ‘good ones’! The world alway has too many takers, dishonest, and liars. The Democratic party should fall with the young voters taking the place of us old dying off generation.
I would like to change my direct deposit SASfunds from my old bank to my new credit union. How do I get started to accomplish that?
I would like to change my direct deposit, for my monthly check, from my old bank to my new credit union. How do I accomplish that?
Hi Michael. Thanks for the question. If you’re receiving Social Security benefits (retirement, survivors, or disability), you can start or update your direct deposit information in by using your personal my Social Security account. See our Frequently Asked Questions web page for more information. If receiving Supplemental Security Income (SSI) or unable to conduct business online, you can start or update your direct deposit by contacting the bank, credit union, or savings and loan association or by calling Social Security at 1-800-772-1213 (TTY 1-800-325-0778).
Please confirm my appointment for retirement interview at the Montgomery office for Social Security. I believe it is Sept.17 at 2 pm. Thanks Sanfra Bunke
my new address.
18642 silver maple way
north tustin
ca 92705
Hello Eiji. For security reasons, we do not have access to personal information in this venue. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address online by using a my Social Security account.
Just a reminder – Please be cautious about posting personal information on social media channels. Thanks!
Hello. I am trying desperately to contact a Social Security representative to setup payments. I owe the SSA and would like to make good on my debt. I just started a position but am in training M-F, 8 am-5 pm, EST. This makes it impossible for me to telephone the SSA during normal business hours of operation. I will be paid September 7 and can start making monthly payments of $50 at that time. I will check my email in hopes you have messaged back with approval, lbrady0908@sbcglobal.net. If you need to speak to me, please feel free to call my cell, 330-605-5421. I notified my supervisor that if the SSA would call I would have to step out of the training room to take the call. The only time this would not be possible is if the call came during the middle of an assessment. In that event, please leave a detailed messaged and I will return your call as soon as I can. Thank you for your immediate attention.
I apologize in advance for not leaving my social security number but I do not feel secure about sending my email online. Thank you.
Thank you for contacting us, Lori. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot assist you.
We do not do direct messaging in this venue.
To request “partial withholding of your benefits” to repay the overpayment, you will have to contact your local office as soon as possible or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week.
Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email.
Received this message regarding my new S.S. card…my address on file is still the same..Ballary G Branstetter
P.O. Box 90
Vinita, Oklahoma 74301
Contact # 918.264.9386
Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.
Just a reminder
– We do not have access to personal information in this venue. Please be cautious about posting personal information on social media channels. Thanks!
I have not received a new card.
address
Lavona Hartman
1155 Blackhawk dr.
Whitewater, Wi 53190
Hello Lavona. If you’re referring to the new Medicare card. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
To check the status of your new card, or for more information about the new Medicare cards, visit Medicare.gov/NewCard. Thanks!
I have not received my new Medicare card. My address is
3 Lakeside Court, Duluth, MN 55804. When I call I get very long wait times.
Hello Mary. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!
I did not receive my new Medicare card.
Hi Anna. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.
Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!
I have not received my new Medicare card because you do not have my new address. My address is: 4251 Limestone Trace, Jeffersonville, Indiana 47130. My old address was 3026 Pebble Brook Court, Jeffersonville, Indiana 47130
I have not received my new Medicare card because you do not have my new address. My address is: Jeffersonville, Indiana 47130. My old address was Jeffersonville, Indiana 47130. My birth date is: April 4, 1947
Hi Sue. If you need to change your address, you can use your personal my Social Security account.
If you are unable to change your address online, you can:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.; or
•Contact your local Social Security office.
Just a reminder – Please be cautious about posting personal information on social media.
Good afternoon , I was informed to keep reciepts for everything I spend my money on , but this is becoming a burden . Was I informed correctly ? Your timely response would be appreciated . Have a great weekend .
can you remove my last name
Good afternoon , I was informed to keep reciepts for everything I spend my money on , but this is becoming a burden . Was I informed correctly ? Your timely response would be appreciated . Have a great weekend .
Hi Juanita. If you are the representative payee for someone that is receiving Social Security or SSI, then we would ask you to complete an annual accounting. Completing the accounting report is easier if you have receipts.
please remove my last name
would you remove my last name
Change of address
Faith E. Middleton and Gary A. Middleton
1532 Carlton Way,
Brentwood, Ca 94513
Change of address
Faith Middleton
1532 Carlton Way
Brentwood, CA 94513
My address has changed. The current address is:
Edmond, Oklahoma 73013
Hi Thomas. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can create a my Social Security account to change your address online.
If you get SSI, do not have a U.S. mailing address, or are unable to change your address online, you can:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.; or
•Contact your local Social Security office.
If you do not receive Social Security benefits, SSI or Medicare, you do not need to change your address with us.
Please be cautious about posting personal information on social media channels.
I need to make an appointment to meet with an agent to discuss retirement at age 66.
Hi Bernardo. You can apply for retirement benefits four months before you want your payments to start. The easiest and most convenient way to apply is by using our online retirement application. You can also call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. and 7 p.m. to make an appointment with your local office.
Is there a way to schedule an appointment with someone to go over signing up for Medicare due to retirement age? Or do we just come in and do the number system and wait to speak at those windows?
Hi Kathryn. Please visit our Frequently Asked Questions web page for complete information. Thanks!
I m trying to track down my social sequrity check
Hi Vic. Please contact your bank or financial institution first. They may be able to determine if your direct deposit failed. If you still need to report a late, missing or stolen Social Security payment, call us toll-free at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. or contact your local Social Security office.
is this my email in my account
Hi Vilardo, thanks for using our blog. Glad to hear you have already created a my Social Security account. For your security, we do not have access to your information in this venue.
If you need assistance with your account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office.
Just a reminder – Please be cautious about posting personal information on social media and communication personal information via email.
can you re direct deposit of your social security check to a new checking account online
Need to change my account it’s closed and return my pension.
Dear Sir
I have closed my present bank account with.
First National Bank of PA.
Rudolf H. Hoffmann
Acc: XXXXXX
Rt: 043318092
From to day you need to use my new account see below.
Bank Address: Account Holder Address:
Scotia-bank Jamaica R. Hoffmann
Montego Bay, St. James. Jamaica, W.I. Hanover, Jamaica, W.I.
1-888-472-6842. 1-876-443-2675
Beneficiary Bank: Scotia Bank Jamaica
Beneficiary Bank: SWIFT CODE: NOSCJMKN
US Correspondent Bank: Bank Of America
701 Brickell Ave.
Miami, Florida.
US Corrependent Swift:
Routing/ABA:
Please confirm the change of account.
Hello Rudolf. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot update your direct deposit information. If you live outside the United States, in a country where we can send payments, you can use direct deposit to a U.S. financial institution or a financial institution in any country that has an international direct deposit agreement.
We recommend that individuals living outside the United States contact their nearest Federal Benefits Unit for assistance with their Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.
Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!
I already get Medicare and in October I turn 67 and now I want to know if I am already signed up for sosial security?
Margie, thank you for the question. For your security, we do not have access to your information in this venue. To inquire about whether or not you’ve already filed for retirement benefits, please call our toll-free number at 1-800-772-1213 (TTY 1-800-325-0778). Representatives are available between 7 a.m. and 7 p.m., Monday through Friday or contact your local Social Security office.
Medicare said new Medicare card was mailed and returned because social security did not have apartment number?
I need to change my account number on my checking account for my direct deposit
Hello Fred. If you already receive benefits (retirement, survivors, or disability) and you have a bank account, you can start or update your direct deposit by using your personal my Social Security account. Thanks!
I have either accidentally shredded or misplaced my mom’s payee report I need to fill out. I need a new report please? How do I get another copy of this report? I can’t do the online without it.
Thank you!
Hello Janice. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.
Do people that have MEDICARE ADVANTAGE get a card?
Hi Linda, thank you for using our blog. Medicare is mailing new Medicare cards to all people with Medicare. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.
Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!
How can I change the bank in which y monthly social security check is deposited? Is there a form I need to fill out, a portal site that I need to go to, or a phone number that I should call?
Hi Becky. Thanks for the question. If you’re receiving Social Security benefits (retirement, survivors, or disability), you can start or update your direct deposit information by using your personal my Social Security account.
If receiving Supplemental Security Income (SSI) or unable to conduct business online, you can start or update your direct deposit by contacting the bank, credit union, or savings and loan association or by calling Social Security at 1-800-772-1213 (TTY 1-800-325-0778).
See our Frequently Asked Questions web page for more information.
My husband and I have not yet received our new Medicare cards. It is possible you do not have our current address. We moved in May of 2017.
NEW ADDRESS:
Westbrook, ME 04092
Have not received new medicare card
Rosa I Maldonado *** – ** – ***
Bronx, NY 10455
Hi Rosa, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.
Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!
no received new medicare card
I have not yet received my new Medicare card. As of
9/30/2018
John J. Krementz , NJ
08108-3615
Hi John, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.
Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state.
Please be cautious about posting personal information on social media channels. Thanks!
Hello, my name is Carol Sullivan-Manne. I have recently re-married Richard Manne. We have our social security updated on your records but need to change our direct deposit information. Do I need some kind of form to submit? Is this something I can do on line?
Thank you
Hello Carol. If you already receive benefits (retirement, survivors, or disability) and you have a bank account, you can start or update your direct deposit by using your personal my Social Security account. Thanks!
I have been on hold for an hour and I just want to know if I need to make an appointment to go to the office. something should be done about the wait time for minimal questions.
Need to change home address
I have not received new Medicare card and you have the correct address.
My husband and I added our daughter’s name to our checking account. We were told by the bank that we had to open a new checking account which we did.
Everything remained the same, except the account numbers on the new checking account. Presently, our Social Security is deposited directly in our checking account, how do I make these changes with SS to change the bank account numbers on our SS direct deposit. Do I send a VOID new check or what?
Hello Patricia, if you and your husband already receive benefits and have a new bank account, you can -each- update your direct deposit information by using your personal my Social Security account. Thanks!
I need a replacement SS 1099 to file taxes for my father who passed away Dec. 25, 2017 Tried to retrieve on line with no luck What do I need to do or who do I need to contact in order to get a copy of last years 1099
Thank you
We’re sorry to hear about the loss of your father, Sharon. In certain cases, we may disclose SSA-1099 information from the record of a deceased person, only to a survivor of the deceased and only if we are able to establish the relationship of the survivor to the deceased based on SSA records.
You will need to go into the local Social Security office with proper identification and supporting documents to make a request for a replacement SSA-1099.
We hope this information helps!
the telephone answering system in cold. and does not work. the voice recognition software is below par… Was never able to get any type of assistance…
Hi, James. We are sorry to hear about your experience. If you wish to submit feedback by visiting our Contact Social Security page. Once there, select the “Email Us” link. This will take you to the “Email A Question to our Support Team” form, where you can complete and submit a compliment, complaint, or suggestion. We hope this helps!
I need to change mailing address for my decease sister so that any tax forms go to my address as trustee of her estate.
I was told I had to come into an office to to this, even thought I had already done it once, but recently moved
Hi, Larry. We are sorry for your loss and understand your frustration. For your security, we do not have access to private information in this venue. We do ask that members in our Blog community to continue to work with their local office on specific questions about their case. We hope this is resolved soon.
We have decided to do quite a bit of traveling. How do I get my new Medicare Card.
Is it possible to have it mailed to where we are for right now?
Where do I find the information for stopping my deceased mothers social security payment? Can I do it online?
The phone number to call for ss card replacement is too many digets!
Please advise !!!!
Hello, My mother recently passed away and I was curious if there is anything I need to report to Social Security.
Thanks
We are sorry for your loss, Erin. Usually, the funeral director notifies us of an individual’s passing by contacting their local Social Security office. However, you may -also- report the death of your mom or verify the information was reported by calling 1-800-772-1213, Monday through Friday, between 7 a.m. to 7 p.m.
To be eligible for a Social Security benefit payment, a person has to live throughout the entire month. If the deceased was receiving Social Security benefits, you must return the benefit received for the month of death or any later months. Keep in mind that Social Security benefits are paid the month after they are due. For example, if the person dies in October, you must return the benefit paid in November. Thank you.
have not recieved my new card
I’ve not received my new Medicare Card because it was sent to an old address. When I tried to change my address online I was blocked electronically. When I called Medicare they told me to change my address thru Social Security and then call them back. I’m starting to feel I’m in a carousel that won’t stop.. my old addresses were 1004 Courtyard West Newport 28557, and 1922 Cedar Creek Road, Fayeteville NC 28323. My current address is 410 Taipei Court Apt 83B, Fayeteville NC 28303. My latest phone number is 910-920-7779. Can you please help me so I can get my new Social Security number??
We are sorry for the inconvenience, Antonio. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office.
If unable to change your address online, you will need to contact us. When calling our toll free number (1-800-772-1213), you will experience a shorter wait time if you call later during the day or later in the week. Thanks!
Can I send my requested documents via email to you, if so where. A Mr McCall with the camp springs office left a message on my phone requesting documents. He didn’t leave his number just the open line and the wait is over an hour told time. Can I email the documents needed?
Hello LaTonia, please allow some more time for our employee to contact you again. We do not have access to personal information, therefore, we do not do direct messaging in this venue.
We have referred your inquiry to our Operations staff for follow up.
Please be cautious about posting personal information on social media and communicating personal information via email. Thank you for bringing this to our attention.
Did not receive new card
Hello Kenneth. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!
I simply wanted to change my address but the change address icon would not come up.
Hi Barto. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can create a my Social Security account to change your address online.
If you get SSI, do not have a U.S. mailing address, or are unable to change your address online, you can:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.; or
•Contact your local Social Security office.
If you do not receive Social Security benefits, SSI or Medicare, you do not need to change your address with us.
My wife and my Medicare cards were returned marked undeliverable. The address was misspelled. Address should be Parkway, but reads North Ft Myers, Fl. 33903. Pkwy works also. Could you correct please and have Medicare resend them. Thank you.. William and Linda Batty.
William, thank you for using our blog.
To update your address, you can use your personal my Social Security account.
If you are unable to change your address online, you can:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.; or
•Contact your local Social Security office.
Just a reminder – We do not have access to personal information in this venue. Please be cautious about posting personal information on social media channels. Thanks.
I need to change my address for social security and Medicare.
I need a new social security card
Hello Frances. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address online by using a my Social Security account.
After you update your address on your record, please visit our “Social Security Number and Card” web page, to see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card. We hope this information helps!
My present Medicare card is worn out and does not list my complete name as it apears in my Social Security card and in my valid US passport.
Hello Angela. Your name in the Medicare card should match the name on your Social Security benefit record and Social Security card. Unfortunately, and because of security reasons we do not have access to personal records in this blog. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week.
Or visit your local Social Security office. Thanks.
My present Medicare card is worn out and does not list my complete name as it appears in my Social Security and US passport: Angela Reineke Sobrino.
Hello Angela. Your name in the Medicare card should match the name on your Social Security benefit record and Social Security card. Unfortunately, and because of security reasons we do not have access to personal records in this blog. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week.
Or visit your local Social Security office. Thanks.
Still have not got new card M. Barker po box 2961 paradise. Ca 95967
I am trying to report an unknown SS payment that was deposited into my checking account on November 1, 2018. Can someone please call me at 850-916-4879.
Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.
You state that I can review the status of an appeal on my Social Security online, but I cannot locate where I go once on my account to do this. I submitted a reconsideration on 4 November and received a confirmation email from you on the same day. Please help.
current address of Ruth Alley Bradshaw ss# — — 6567
is 7338 South 2172 West West Jordan, UT 84084
I have not received my new medicare card yet. Thanks Ruth Bradshaw
Hi Ruth, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.
Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
Visit Medicare.gov/NewCard for more details.
Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email.
I was wondering where my new Medicare Card was sent.
Hi James, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.
Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
Visit Medicare.gov/NewCard for additional details.
I cannot find a way to change my Direct Deposit of Social Security Checks
Hi Richard. Thanks for the question. If you’re receiving Social Security benefits (retirement, survivors, or disability), you can start or update your direct deposit information by using your personal my Social Security account.
If receiving Supplemental Security Income (SSI) or unable to conduct business online, you can start or update your direct deposit by contacting the bank, credit union, or savings and loan association or by calling Social Security at 1-800-772-1213 (TTY 1-800-325-0778).
See our Frequently Asked Questions web page for more information.
I never received the new medicare card.
We sold the house you sent it to.
My address is 906 Cove Pointe Place, Vero Beach, Florida 32963.
Can you resend it to me?
Carole Kaplan
Phone: -7227
Mobile: 8281
Hi Carole, thank you for contacting us. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you with your address change.
If you need to update your address, you can use your personal my Social Security account.
If you are unable to change your address online, you can:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.; or
•Contact your local Social Security office.
Just a reminder – Please be cautious about posting personal information on social media channels.
Does death certificate provide adequate notification to Social Security? I cannot find other information on how to notify of parent’s death.
Hi there. We are very sorry for your loss. Typically, the funeral director notifies us of an individual’s passing by contacting the local Social Security office. To verify this information was reported, call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. or you can contact your local Social Security office directly.
See our Factsheet on How Social Security Can Help When a Family Member Dies.
How can i send my application or correspondence by email
Hi there. You cannot submit an application via email. Check out our Frequently Asked Questions web page for the various options available when applying for benefits.
Want to change my monthly SS check from me bank to another
Hello Regina. If you already receive benefits (retirement, survivors, or disability) and you have a bank account, you can start or update your direct deposit by using your personal my Social Security account. Thanks!
how do I change my phone number
I don’t want any with holding money taken out of my check beginning Jan. 2019
Hello Gaile. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot provide assistance at this time. One of our representatives should be able to help you. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!
My husband and I never received the new cards without our SS # on it. How do we go about getting these?
Thank you
Hello Joan. If you’re referring to the new Medicare cards, the Centers for Medicare & Medicaid Services (CMS) will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do.
Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
For more information and to check the status of your new card, visit Medicare.gov/NewCard. Thanks!
I have a new bank checking account and need to have a check direct deposited to my account because I need to have it direct deposited.
Hi Janice. Thanks for the question. If you’re receiving Social Security benefits (retirement, survivors, or disability), you can start or update your direct deposit information by using your personal my Social Security account.
If receiving Supplemental Security Income (SSI) or unable to conduct business online, you can start or update your direct deposit by contacting the bank, credit union, or savings and loan association or by calling Social Security at 1-800-772-1213 (TTY 1-800-325-0778).
See our Frequently Asked Questions web page for more information.
just want to change my mailing address
Hi Cynthia. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can create a my Social Security account to change your address online.
If you get SSI, do not have a U.S. mailing address, or are unable to change your address online, you can:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.; or
•Contact your local Social Security office.
If you do not receive Social Security benefits, SSI or Medicare, you do not need to change your address with us.
I cannot find anything showing me how to put in a change of address with Social Security online. I need to make sure I receive all my mail from social security.
please let me know what I am doing wrong. Thank You
Hi David. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can create a my Social Security account to change your address online.
If you get SSI, do not have a U.S. mailing address, or are unable to change your address online, you can:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.; or
•Contact your local Social Security office.
If you do not receive Social Security benefits, SSI or Medicare, you do not need to change your address with us.
I have been trying to apply online for over a week and all I get is the application cannot be processed at this time.
Hi Raymond, thank you for using our blog. We are sorry to hear about the difficulties you are experiencing with our online application. If you continue to encounter problems, you can schedule an appointment to apply for benefits by:
•Calling us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., Monday through Friday; or
•Contacting your local Social Security office.
Karen cook stop account takeover fraud block access and accessed open government and business and it’s tax w2 1099 form stop account takeover fraud identity thieves report stolen unauthorized transaction endpoint global endpoint
I sent off for a replacement card around march and still have not received it. I re-applied last month. I really need my ss card to get a job is there any way to check on the status of my application?
I need to get information from my social security regarding my employers how can I go in so I can print this out
Hi, Janet. To get a detailed earnings statement, please see visit our Frequently Asked Questions. Thanks!
I need to have social security to stop payments checks due to death.
Benjamin, we are very sorry for your loss. Typically, the funeral director notifies us of an individual’s passing by contacting the local Social Security office. To verify this information was reported, call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. or you can contact your local Social Security office directly.
Check out our Factsheet on How Social Security Can Help When a Family Member Dies.
I was told that I cannot renew my retired Military I D card until I answer a question about Medicare. They say I was to receive a letter from you asking a question about Medicare. I have NO idea what they are talking about. The U.S. Counsel in Frankfurt says that they have no idea either. I am to retire at the end of August 2019. I need to know what´s going on?
Hi, Neil. You may want to contact the organization that issues your Military ID Card to determine exactly what you need. If you need a replacement Medicare card or immediate proof that you have Medicare, you can take care of both online by setting up a personal my Social Security account. Thanks.
I have called and can not get through to the help desk. I am trying to sign into my account and forgotten my password. How can I get help online please? I was given my username from the online service, but when I tried to get my password with the username you provided, it wouldn’t accept it. I would like to get into my account please and am feeling unable to contact your office in any way. Please help.
Am I able to download the form to have taxes withdrawn before my automatic deposit?
If not, can it be sent to me?
Thank you!
Hello Rachelle. You can download the voluntary tax withholding form or call the IRS toll-free at 1-800-829-3676 and ask for Form W-4V. When you complete the form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld for taxes. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits for more information. Thanks!
My mother passed away in 2005, I still have her social security card, what is the best way to dispose of it?
Thanks for your question, Carol. If you are unsure of how to dispose the Social Security card, you can return it to Social Security. Any returned Social Security cards are immediately destroyed to protect a person’s private information.
My ssa card and drivers licence was stolen and need to know what to do about it.
Hi My name is Patrick J Sammler and I would like to get a copy of my Awards Letter I have misplaced it and need it as proof for documentation. am i able to get one online
The IRS has birthdate incorrect and I talked to a representative from the IRS and she said that they get their information from the Social Security Administration. How can I correct my birthdate online?
Hi Wanda, thank you for your question. To correct your date of birth on your Social Security record, you will need to apply for a replacement Social Security card by visiting your local office with required documentation. All documents must be either originals or certified copies. You will need to provide evidence of your age (for example, a U.S. public birth certificate) and current documentation for evidence of identity. See Learn What Documents You Need for a list of acceptable identity documents.
I am a non-immigrant alien student and I have a social security card which was issued for getting my driver’s license in the past. The type of my social security card is ‘not valid for employment’.
If I need to get a general SSN now for a tax report, should I apply for a new SSN? Or, may I apply for a replacement card through your online service?
Sam, thank you for your question. Check out our Frequently Asked Questions web page for details on how to change your work status on your card.
what is the form or the application should I download and fill to change my status from a permanent resident to a citizenship status
Congratulations, Hamid! You will need to visit your local Social Security office or your local Social Security Card Center to update your Social Security record. Please bring with you, your Certificate of Naturalization and complete an application for a replacement card. All documents you submit must be either originals or certified copies by the issuing agency. We cannot accept photocopies or notarized copies of documents. Any documents you provide will be returned to you.
Visit our Social Security Number and Card web page for additional details.
Just received a call and voicemail from +1(866)404-8958 stating that SS has suspended my SS# due to suspicious activity. Is this a scam?
Just rec’d another robot voicemail from a different # +1(866)404-9329. Same message
Hi Kelly: Thanks for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.
If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.
Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.
At the present time my ss check is direct deposit to checking account #3301689770, routing #011402533 and I have opened another account #3315574253, routing #011401533 because of a problem and am notifying SS to direct future direct deposits to Citizens Bank, Manchester, NH, at your earliest convenience.
I hope this is enough information.
I just got a call from 936 730-2001 telling me there was fraud on my SS# and that I needed to call that number.
I did and got a man with a heavy accent that told me he needed my ss# and date of birth to help me with the fraud. He said his name is Lee Wilson and his ID # is GS2531.
I told him this did not sound right to me and I was not giving any info. He said I could call any police station and they would verify his ID info.
Sounds like a scam to me. Please check and advise me.
Hi, Patricia. Thanks for letting us know. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. Thanks, again!
When will I receive my 1099 for 2018? I am waiting for this for to file my 2018 income tax
Hi, Janice. You can request a replacement SSA-1099/1042S for Tax Year 2018 by visiting your personal my Social Security account. You can also contact or visit your local office. They can assist with a replacement 1099. We hope this helps.
Good day, I did not receive my direct deposit social security check this month of Feb.. I have previously had no issue receiving my checks on the 23rd of each month. But today being the 26th of Feb. and no check received yet.
Please advise.
Thank You
916-342-6286
Hi, Melody. If you do not receive your payment on the scheduled pay date, please contact your bank or financial institution first. They may be able to determine why your direct deposit failed. If you still need to report a late, missing, or stolen Social Security payment, call us toll-free at 1-800-772-1213 or contact your local Social Security office. We will review the case and if the payment is due, we will replace it. You may also find the Schedule of Social Security Payments calendar useful. Thanks.
I am currently receiving social security benefits based on my husband’s account. I will turn 70ty years old in May and would like to begin drawing from my account at that time.
Hi, Charlotte. Since you are currently receiving benefits, you will need to contact us to set up an appointment to file for benefits on your own record. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m. for assistance. You can also contact your local Social Security office. Thanks!
In filing online for Medicare there is no place to sign the document and submit it. It just says save and exit. How does one sign it and submit it?
Thanks
Hi, Eliisa. We are sorry to hear you are having difficulty with your online application for Medicare. For your security, we do not have access to private information in this venue. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
How can I get a form to have taxes taken out of my social security check
Thanks for your question, Brenda. In order to have taxes withheld from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this helps.
I would like to use another username and pass word for my account
Hi, Rodney. We offer a few different ways to reset your password and change your username. For more information, check out our Frequently Asked Questions. We hope this helps.
How do you change your email address online
Hi Beth, thank you for your question. After you sign in to your my Social Security account, you can update your email address. After inputting your username and password, you will be at the security code screen. If you receive your security code via email only, then indicate that you cannot access the options listed above and need to reset where you receive security codes. We will then send you a letter with a reset code and instructions.
Recipient has died…….how can I notify ssa
Recieving messages from a SSA SCAM. The number is a Nevada Area Code 725-333-1627. But definitely a computer generated voice. So could be coming from anywhere.
The message request to call back or your SS number will be suspended that its imperative to call.
Tried calling SSA BUT GAVE ME IDENTITY THEFT NUMBER BUT DOES NOT APPLY TO ME SINCE IVE NOT RESPONDED TO these calls.
There has to be a number to call or web page on SSA.GOV to give these phone numbers so technical support security can go after there bogus attempts to get your identity.
Thank you.
Thank you for checking in with us, Audrey. Unfortunately, there are some Social Security impersonation schemes that we are warning citizens about. See our recent blog posts: IG Warns Public About Fraudulent Phone Calls Threatening Arrest or Legal Action and Beware of Scammers Pretending to be Social Security.
If you receive these calls, please report the information to the Office of the Inspector General at 1-800-269-0271 or online. Thanks, again!
I need to have federal withholding taxes held out of my ss check
Hi Frances, thanks for using our blog. To sign up for voluntary tax withholding, you’ll need a Form W-4V from the Internal Revenue Service (IRS). You can download the form or call the IRS toll-free at 1-800-829-3676 and ask for Form W-4V. Complete and sign the form and return it to your local Social Security office by mail or in person.
Medicare sent me a card with my former last name on it. SSA has not notified Medicare of my name change.
How can I fix this without waiting 40 minutes to be helped by phone?
Hi Allyson. Unfortunately, and for your security, we do not have access to your information in this venue. To inquire about correcting your name on your Medicare card, you will need to contact your local Social Security office or call our toll free number at 1-800-772-1213. Representatives are available to help you Monday through Friday between 7 a.m. and 7 p.m.
I would like to change my username. I cannot find how to do that. Can you help?
Not sure if doing this correctly or in right area, but searching for info on my deceased father. Not sure if I should give out his personal info here, but need to know how to find out if he really passed away in 1999. Exhausted all avenues in trying to obtain obituary notice and/or, death notice and/or, where buried. Was told to go to Social Security local office for this info. Have my proof of being his daughter and other docs including his firm he filled out to enlist in the US Army. Tried to call local office but unable to talk to anyone that could help. If going in the right direction, can you help? Just want to find him and visit his grave, but as if stands now, I can’t even get confirmation of his death. Will appreciate any help you can offer.
Once an disability application has been submitted online to SSA, can the client print the application from their “MY SSA acct”? I work for a disability advocate and two of our clients were unable to print their application.
can i report my wife’s death on line to the soc. sec. office?
Would like to know if I can change my social security monthly payment to a different lending institution on line or must I go into my local social security office.
I just tried to logon to my ssa account for the first time in many weeks. I received a message stating that my account was locked out of electronic information since the system tried 3 times to verify my information and was unsuccessful and I would have to wait 24 hours to try again. I only tried once. This is extremely frustrating especially when I need information only available online for applying for services. Get it together, SSA!
Hi William. We are sorry that you are having trouble accessing your my Social Security account.
If you are locked out, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”.
I need to change the account number
for deposit of benefits.
Hi, Brenda. If you are receiving Social Security retirement or disability, you can create a personal my Social Security account to change your address online. If you are receiving Supplemental Security Income, you should contact your local Social Security office immediately. We hope this helps.
With scammers sending out fake emails trolling for personal data, I am surprised you are sending out emails requesting people log into the social security website for information on these programs. I was pretty sure it was a phishing attempt. It is very confusing to get information from many government agencies indicating they won’t email you for information and then send out an email that basically does just that… Once you click on a link, you are asked to create an account, giving away very personal information when doing so… Might want to rethink this advertising campaign.
“It’s right up there on my priority list with bleaching my (bleep).
If my social socurity number has been compromised what can I do ? can I get a new social number ?
I want to have taxes withheld from my benefits check. Can or where can I do this online?
I collected SS at 62. I’m now 68. Can I “do over”, return benefit amounts & collect at a higher rate?
Dear Sir, madame,
I am Mrs. Kuan Chung Chia, am an American citizen.
Two years ago, I went back to my home town in Taiwan for short visit but my sister and brothers asked me to stay longer so I stay there.
Now I want to know how can I chang my bank account for receiving my money every month.
Hope to have your advise soon.
Kind Regards,
Kuan Chung Chia
Hi, Kuan. For assistance outside of the United States, please contact your local Federal Benefits Unit. You may also find our Office of Earnings & International Operations web page useful. We hope this helps.
How do you make a payment for an over-payment online?
Why must we mail in or go to the local benefit office to update/process W4V voluntary tax withholding form? There is an unbelievable line to get processed and all that is needed is a drop off. It is a pain to pay and penalty when processing taxes.
how do I stop voluntary withholding of federal income tax
Hi, Arthur. In order to make changes o your tax withholding from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this helps.
I set my account up years ago (10+) and my email address has changed how do I reset it to the current info?
Hi, Curtis. You can update your email address within your personal my Social Security. If you are unable to access your account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Where do I notify you of my mother’s death.
Hi, Paula. We are sorry to hear about your loss. Typically, funeral homes report deaths to the Social Security Administration directly. You can check with the funeral home to determine if reporting has been done. Thanks.
I want to have my SS payments to be sent to my UK Bank as my Regions bank in America will not let me have any of my money as I am not there.
Can I increase my tax withholding amount online? How do I do it and what is the direct link?
I need to get my password reset
I have been locked out
Can I do an online extension for my 2018 Tax Return?
what is the policy for monthly benefit payments when past over payment is under appeal?
Hi, Paula. Your question is a bit more complex than we can handle in this forum. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
do not know password how do I create a new one
Hi, Mary. Thanks for your question. We offer a few different ways to reset your password. For more information, check out our Frequently Asked Questions. We hope this helps!
How do you withhold taxes on social security payments.
Hi, Steve. In order to have taxes withheld from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this helps.
the online application for retirement will not let me sign or submit! it keeps going to summary but everything is checked green with no errors. i have been trying to submit since jan 2019! can someone call me to correct? 520-401-2261
what month can you collect social security benefits at 116% after turning age 68 in May?
After I entered “make an appointment” in the search bar, the result indicated that I can make an appointment with my local office online. However, I have not been able to find the link / page to do this. How can I make an appointment?
Hi, Susan. You do not have to make an appointment to come in to our offices, but with an appointment, you will be helped before our walk-in customers. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday, and a representative will assist you. In most cases, you can handle your business by phone. We hope this helps.
Jim,
The one thing I haven’t been able to find on-line is how I can inform a person’s supervisor of the outstanding service I have received from the staff at the Social Security Administration office in Chambersburg, PA.
If a link exists can you have someone send it to me?
Cordially,
Ron De Munbrun
I don’t know how to tell you how to get over this,
exactly. Sometimes younger people have a hard time accepting that older people,
especially their parents, are sexual. Usually, time and growing up some more takes
care of it.
Is there a place or address where I can ask specific questions about what my wife will continue to draw upon my death? Im not having health problems right now. I’m just trying to do some planning.
Thank you for your question, John. Your wife could be eligible for reduced widow’s benefits as early as age 60 (age 50 if disabled). For more information, please go to our Survivors Planner page and read our publication: How Social Security Can Help – When A Family Member Dies. We hope this helps.
I requested a password update on March 28th 2019 and today is April 26th. I have not received it in the mail yet. Please advise.
Thank you
Bridget Sheehy
Hi Bridget, thank you for using our blog. We do offer various ways for you to reset your password. See our Frequently Asked Questions web page for more details.
Unfortunately, if that doesn’t help and you need assistance, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office.
I need to take taxes out of my ss disability. Would anyone know how I would go about doing this?
Need to update my phone number
Hi, Maria. If you are receiving Social Security retirement or disability, you can create a my Social Security account to change your address online. If you are receiving Supplemental Security Income, you should contact your local Social Security office immediately. Thanks!
My name is Thomas ray fly I was born 11/23/95 I am trying to get a social security card but I don’t remember my number how can I get a replacement cart without knowing my number
Hello Thomas. You can learn more on what documents you need to get a replacement Social Security card here. As a reminder, do not laminate your Social Security card. Lamination prevents detection of many security features. However, you may cover the card with plastic or other removable material if it does not damage the card. We hope this helps.
I would like to set an appointment to discuss retirement and Medicare at the Dunn Ave Office in Jacksonville Fl
Why haven’t SSI checks come in yet?
Hi, Dale. If your payment is lost or stolen, contact us at 1-800-772-1213 (TTY 1-800-325-0778) or contact your local Social Security office. We will review the case and if the payment is due, we will replace it. For more information, visit our Frequently Asked Questions. Thanks!
Good morning,
I am 67 years old, I have my red white and blue card, is there any thing else that I need to do. I am still working and was wondering if I have done everything I need to do for now.
Thanks
Hi Yvonne: It sounds like you may be asking about filing for Social Security benefits? Beginning with the month you reach full retirement age, your earnings no longer reduce your benefits, no matter how much you earn. However, by delaying receiving your benefits beyond your full retirement age, you will receive a higher benefit amount. See our Delayed Retirement Credits web page for details.
The decision on when to file is a personal one. The most important thing is to make an informed decision. Base your decision about when to apply for benefits on your individual and family circumstances. As an individual, you have four basic choices when it comes to work and retirement. Consider the four options laid out in our benefit matrix to help you make the best decision for you.
Our system is set up to take applications four months in advance, and when you’re ready, you can apply for your benefits online. If you need further assistance call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778) and ask to speak with one of our representatives, who are available Monday through Friday between 7:00 a.m. and 7:00 p.m.
Can someone call me it’s reguarding my son James Anderson *** – ** – *** I’m his payee Corliss Rollins *** – ** – *** phone number 510 860 6830
I have tried on several occasions to reset my password, but i seem to be having trouble doing this. I was sent a passcode, but when i used it i still was unable to change my password. Now i need a verification letter to recertify my senior apartment status, which is due every year.
Can someone please help me by walking me through the procedure.
Thank you,
Sandra Malone
Try change payee on onine
Hi, Jaqulyn. It sounds like you are referring to a representative payee. You cannot change your payee online. If you receive benefits, and you and the payee are not getting along, you may be able to receive your own Social Security check unless SSA believes you are not capable of managing or directing the management of your money. If you have a representative payee because of a physical or a mental disability, in order to become your own payee, you must show SSA that you are now mentally and physically able to handle your money yourself. You could provide: A doctor’s statement that there has been a change in your condition and that the doctor believes you are able to care for yourself; or an official copy of a court order saying that the court believes that you can take care of yourself; or other evidence that shows your ability to take care of yourself. If you have specific questions, please call 1-800-772-1213 (TTY 1-800-325-0778) between 7:00 a.m. and 7:00 p.m. to speak to one of our representatives. Or you can contact your local Social Security office. Generally, you’ll have a shorter wait time if you call later in the day. We hope this helps!
I keep getting my password wrong when I check online when I will be getting my SS check. Can I change my password so I don’t have to go through all this?
I was approved for disability but I wanna Kno why I can’t receive my backpay at one time…I have alot of Doctor bills to pay off an I can’t do it by waiting for six months at a time… always I need to help my parents out with bills at home
Hi, Lynwood.For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Had problem updating email address. Didn’t take pass word. Please tell me what to do.
Hi, Michael. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
The company I work for was sold last year and my email for work changed as of January 1, 2019. I need to update this email, however, I cannot locate where that is possible on the SSA website. Please assist. My old email was madalton@southernco.com.
I would like to r port the passing of my mom, Nellie Janice Garner, May 3, 2019. I have been on hold for 30 minutes. Can you tell me how to report this, without staying on the phone.
Thank you,
Jean Garner Posey
Daughter
Hello Jean. We are sorry to hear about your loss. Typically, funeral homes report deaths to the Social Security Administration directly. Please check with the funeral home to determine if reporting has been done. We hope this helps.
I started my online application for benefits and I can’t seem to find the page to continue. I saved all the information and have a user ID and password.
Hi Pam. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
I’m on disability and I will be 65 this year can I do the do over program?
I would like to know if I can close my social security account in the future if I want and if so how would it be done
Hi, Barbara. Thanks for your question! The Federal Insurance and Self-Employment Contribution Acts (FICA and SECA) require the withholding of taxes from wages of employed people, and the net earnings of most self-employed people, for the Social Security and Medicare programs. Therefore, you cannot opt out. To learn more about FICA and SECA, please visit our Frequently Asked Questions. We hope this information is helpful!
My Mother recently Passed away and I wanted to know what needs to be done to stop SS benefits
Hi, Ron. We are sorry to hear about your loss. Typically, funeral homes report deaths to the Social Security Administration directly. You can check with the funeral home to determine if reporting has been done. We hope this helps.
I have NOT received my new SS card with the updated membership number. Please let me know ASAP what I can do about this.
Elizabeth Cutter- 808-464-2826
Hi, Elizabeth. It sounds like you are referring to the new Medicare card. For more information about the new Medicare card and what to do if you did not receive yours, please visit Medicare’s website here. We hope this helps.
I have filled out and application for social security. How do I sign it and submit online? I only see a “save” or “return to application”
submit online? I only see a “save” or “return to applicatio
I am researching information for my mother, as I serve as her power of attorney. She has opted to change her current banking institution where she has her social security check deposited automatically. She needs a form to complete for said change. Where can I find said form for her to complete ? Please advise.
She is not computer savvy, at all.
Hi, Steven. Your mother can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, she will have a shorter wait if she calls later in the day. She can also contact her local Social Security office. Because of privacy and security concerns, Social Security cannot speak to you about your mother’s benefits. If your mother is not capable of managing and directing her Social Security benefits, someone should consider applying to be her representative payee. Even though you are power of attorney, you, or someone else, would still need to apply to serve as her payee. To learn more about becoming a representative payee, you can read our publication, “A Guide for Representative Payees” and visit the web page. You can also call us at 1-800-772-1213 (TTY 1-800-325-0778) to request an appointment. We hope this information helps.
i am trying to find the status of my May check
How do I get a copy of my work history for the past week 15 years
Hi Bill, thank you for using our blog. Your Social Security Statement shows a record of your earnings. Check out our Frequently Asked Questions web page for details on how to obtain one.
I need to contact “Problems and Resolutions Department”. I have been trying to get my Social Security Benefits Corrected since December 2018. I currently am 68 years old and work full time for the US Department of Defense. In December I filled out a questionnaire I received and informed the Department that at this time I need to continue working because of my wife’s illness and the number of dependents I have sharing my home. The Jacksonville office intern lost (Misfiled) The form and began reducing my monthly payments by 50%. In January 2019 I reported to the Jacksonville FL office and they located the form I mail In and initiated steps to correct the underpayment. In February when corrections had not been made we talked to an individual you after reviewing my file realized the error and arranged for an emergency payment to alleviate the underpayment condition. We received one direct deposit correction but my monthly payments continue to be reduce.
All of our conversation with people from the Social Security Department have failed to reap any favorable results. My homes Air Conditioning system failed Last year and I budgeted it’s replacement on the Monies I was receiving from Social Security. The Partial payment does not come close to covering this bill and the fact that this problem has not been corrected, had caused a great hardship for my family. I would appreciate help to correct this problem as soon as possible,
Hi, David. We are sorry to hear about your situation. For your security, we do not have access to private information in this venue. We ask that members in our Blog community continue to work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. You may ask to speak to a supervisor on your next visit or call. We hope this is resolved soon.
I’m became disabled at a early age. Me & my ex-husband were married for 20+ years. We haven’t been married 4 years when I got hurt! We now have been divorced 1 year! I cannot work! I had a choice when he left pay off the lien on my home or the credit cards! I chose to pay off the lien. This makes twice I’ve paid off my house. I still have bad credit because I wasn’t able to pay off my credit cards! I don’t no what I would do if something breaks! My house need some disability features and updates! I own my home but I don’t have good credit or a steady income so I’m looking for some kind of ways to good credit! Help?
All I want is for Social Security to mail me the latest print of my Award Letter.
Bonnie Haglund
1511 Robinson St. Apt 217
Oroville, CA. 95965
09/20/1945
1-530-487-2508
Hi, Bonnie. For your security, we do not have access to private information in this venue. If you need a benefit verification letter, you can view, print, and save your benefit verification letter by setting up a personal my Social Security account online. For questions regarding your benefit verification letter, we ask that members in our Facebook community contact our offices. You can call our toll-free number at 1-800-772-1213 for assistance. Representatives are available between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call after later in the day. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.
Good Morning,
I would like to make an appointment at my local Social Security office in Columbia, SC. Can you assist me with an appointment for August/September timeframe? Thanks.
Vivian
Hi, Vivian. For your security, we do not have access to private information in this venue. You do not have to make an appointment to come in to our offices, but with an appointment, you will be helped before our walk-in customers. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday, and a representative will assist you. In most cases, you can handle your business by phone. Thanks!
Where is my check. It’s late. I should’ve had it 3 days ago. I depend on that money. Wen site says u are open on sat. Phone says u are not. So what I supposed to do? Where’s my money??
Hi, Rebecca. If you did not receive your electronic payment on the scheduled pay date, please contact your bank or financial institution first. They may be experiencing a delay in posting your payment. If you still need to report a late, missing, or stolen Social Security payment, please visit our Frequently Asked Questions. We hope this is resolved soon.
reset password
Hi, James. Thanks for your question. We offer a few different ways to reset your password. For more information, check out our Frequently Asked Questions. We hope this helps.
I want to change my e-mail address to hot099@yahoo.com ——— GAYLON HOLLIS FOWLER —
Hi, Gaylon. It isn’t necessary to notify us of an email change; however, since you are receiving Social Security benefits, you might find it helpful to sign up for a personal my Social Security account. With a my Social Security account, you can get your benefit verification letter; check your benefit and payment information and your earnings record; change your address and phone number; and start or change direct deposit of your benefit payment. Just a reminder – please be cautious about posting personal information on social media. We hope this helps!
can my wife collect on my social security when she turns 62?
Hi, George. Thank you for your question. For your wife to qualify for spouse’s benefits, you must be receiving retirement or disability benefits. Also, if she qualifies for Social Security benefits on her own record, we pay that amount first. But if she also qualifies for a higher amount as a spouse later on, she’ll get a combination of benefits that equals that higher amount. Visit our Retirement Planner: Benefits For Your Spouse for more information. We hope this helps.
what is my claim or identification number on a W-4V form?
I need confirmation that her social security number is indicated as “deceased” so there will be no identify theft of her number.
Hi, Gabe. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
i received a fraudulent call two days ago saying my account was frozen due to unusual activity. I wrote and reported it. my question is this. Has my social security number been compromised? how do I find out.?
Hi, Juan. If you suspect someone is using your Social Security number, you should go to http://www.idtheft.gov and report the theft to the Federal Trade Commission or call 1-877-IDTHEFT (1-877-438-4338). In addition, you can order free credit reports annually from the three major credit bureaus (Equifax, Experian and Trans Union). To order your credit report go to http://www.annualcreditreport.com or call 1-877-322-8228. For more information, check out our publication, Identity Theft And Your Social Security Number. We hope this is helpful.
How can I see how much I worked in 2017?
I’ve been trying for 2 days to talk to someone from IRS, with no results. A phone recording says call back later and hangs up. I went on line but my question is not listed.
I paid my taxes and have a photo copy of the canceled check yet I got a letter from you saying I owe the same amount I paid. What do I do? How do I appeal? Searching on line is terrible!!
Hi, Neil. We are sorry to hear about your situation. For tax questions, you will need to contact the Internal Revenue Service. Their toll-free number is 1-800-829-1040 or you can visit their website at http://www.irs.gov/. We hope this helps.
I need an appointment at d’s office to fix a card problem. Lat time we waited almost 4 hours just to get information that dodent work. The debet card people hand no record of my at all. And you can’t just simply make an appointment on line it’s 1.5 he water by phone to make one
It doesn’t matter what I click on…
Why do you say we can sign up, use the Estimator, see what our benefits are, etc… when nothing is showing but a phone number and hours to call??
Thank you.
I am not receiving Social Security at this point. I do have to sign up for Medicare…birthday is Nov.
Do I need an appointment?
Hi, Gwendolyn. Since you are not already getting retirement benefits, you should contact us about three months before your 65th birthday to sign up for Medicare. You can sign up for Medicare even if you do not plan to retire at age 65. To learn more about Medicare and how to file, visit here. We hope this helps.
HELP! Need change my online user name and password.
I have the info written down.
I have signed in several times with no problem.
Last used early 2018. I have used the exact info as before and now I cannot sign in.
HOW DO I CHANGE MY USER ID AND PASSWORD.
You
Does anyone know how to get a work history. I’m applying for a early pension .
Good Morning, I have applied for my social security and told that I might receive a phone for additional info. Maybe even outside your working hours, I want to confirm this is true? Is it possible to give me the number so I can recognize it. With recent bombardment of Robo calls I no longer answer calls that I don’t know.
Hi, Raymond. Social Security Administration (SSA) employees occasionally contact individuals by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other pending Social Security business. If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office. You may also call Social Security’s toll-free customer service number at 1-800-772-1213, 7:00 a.m. to 7:00 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks.
I closed the checking account associated with my direct deposit from Social Security on June 26, 2019.
When I went online to change the checking account number for direct deposit, the soonest it will allow is for my September check to be deposited.
How do I receive payments for July 2019 and August 2019?
Help please. Thank you!
Hi, Leslie. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Please advise how to have taxes withheld from Social Security.
Hi, Teri. In order to have taxes withheld from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this helps.
How do I get income taxes withheld form my social security check?
Hi, Myra. Thanks for your question. In order to have taxes withheld from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information.
Got up this morning and I can’t seem.yo log into my account.i could yesterday not today this morning
I turn 66, which is full retirement age on October 14. My husband has been fully retired for about 15 years. I understand that I can begin taking spousal benefit this October 2019, and delay my own benefit. When do I begin the application?
Hi, Renee. Thank you for your question. Social Security retirement claims can be filed up to 4 months in advance. Keep in mind to qualify for spouse’s benefits, your husband must be receiving retirement or disability benefits. Also, if you qualify for Social Security benefits on your own record, we pay that amount first. But if you also qualify for a higher amount as a spouse, you’ll get a combination of benefits that equals that higher amount. Visit our Retirement Planner: Benefits For You As A Spouse for more information. We hope this helps.
Can I change [increase] my federal income tax withheld from my monthly social security benefit ON LINE?
Hi, Terrence. In order to have taxes withheld or make changes with your tax withholding from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this helps.
My email address has changed from lduggan@q.com to laurelduggan@comcast.net
Thank you
I have a new email, how do I retrieve my account, I was using my old email when I looked up my on line services.
I need to report my sisters death. I cannot get through the phone lines. I’ve been trying for two days. I can’t find where I need to go on the website either. Can you help me.
Hi, Dee. We are sorry to hear about your loss. Typically, the funeral director notifies us of an individual’s passing by sending the deceased person’s death certificate to their local Social Security office. However, you may also report the death of a Social Security beneficiary by calling 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m., calling your local Social Security office or by submitting the death certificate to your local Social Security office. We hope this helps!
Asked how to have taxes taken out of my monthly SS benefit check – no good answer. That is all I want – to start having taxes taken out of my check – period.
Thanks
Hi, Lynn. In order to have taxes withheld from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. Thanks!
How do I go about receiving my ex social security. I will be turning 66 in few weeks.
Thanks for your question, Judy. To be eligible for divorced spouse benefits, you had to be married to your former spouse for at least 10 years, and you cannot beeligible for a higher benefit on your own record. For more information on how to qualify for divorced spouse benefits, check out our Benefits Planner: If You Are Divorced. Hope this helps!
How do I change my “User Name” on the SSA Web Site?
Hi, Mervin. For assistance with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
I need to reset my password. I was sent a temporary password but it didn’t work. So, I still need a WORKING temporary password.
Hello Susan. We are sorry to hear that you are having problems trying to sign in to your personal my Social Security account. We are here to help you. You may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Is it possible for me to obtain a POA for an adult family member, not living with me, who, due to chronic illness, is too sick to hold a job or even apply for SSD?
I did not clarify that the POA would be to allow me to apply for SSD for this sick family member who is unable to do it himself d/t his ongoing illness.
I READ ONLINE ABOUT THE DO OVER BENEFIT SINCE I HAVE BEEN WORKING FULL TIME AFTER I STARTED RECEIVING BENEFITS AT 66 . DOES THE DO OVER BENEFIT INCREASE MY MONTHLY BENEFITS SINCE I AM STILL WORKING AT AGE 75?
nothing works, typical government train wreck
I need to show my social security number. I have a mysocialsecurity account but cant l oil g in because I dont have verification code
I just need to show my social security number for proof of identification
Hi Brandy. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
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Can I use the online system to apply to start my own benefits after I did a “claim and suspend” in 2015 when I reached full retirement age?
I have an account with social security. the website will not let me log in. if I try to create a new account it says an account already exists with that information. what is wrong with your website? it is at best very screwed up. it is completely useless to me. what can I do to fix this or have you fix it?
Hi, Steven. We are sorry to hear you have had difficulty accessing your personal my Social Security account. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
My Medicare application has been pending for 6 months. I live in Madrid and I applied through the US embassy in Madrid. I am now in the States for summer holiday and visited my local social security office in Hyannis, Ma. On July 15. They informed me that there was an error in my birth year. I returned with my birth certificate, and they fixed the ‘error’ and gave me an international phone number to call. I called that number 7 times (4109658042). I then called 4109652210, and was told they would get back to me in 2 business days. I Am currently without health insurance in the US. Please help.
Hi, Gary. We are sorry to hear about your experience. For your security, we do not have access to private information in this venue. We have referred your concern to our Field Operations Staff for follow up and to take corrective action as necessary. You can also contact your local Social Security office for assistance. You can ask to speak to a supervisor on your next visit or call. We hope this is resolved soon.
This is a joke! It’s supposed to be easy so they say, but after several attempts to set up an online account using what I know is correct information, the system says it can’t verify me. SO I call the number listed for help, jump through the hoops to try to obtain help only to be cut off and hung up on because they’re too busy!!!! Our Govt. fails again! Why should I be surprised!!!!!!!!!!!!!!
How do I change my direct deposit to an other Bank. Can I send to it to a bank outside the country ?
It is very hard to make my overpayment payments because the wait time on the phone is all day long and still do not get to speak with a representative to make my payment. There must be an easy way to do this. It takes me all week trying to get through at times. Please up, I want to make my payments.
Hi, Melissa. We’re sorry that you’ve had difficulty reaching someone by phone. We may have been experiencing higher than normal call volume. For your security, we do not have access to information about your account. We ask that members in our Blog community refer to their local office on specific questions regarding their case. To make a payment arrangement, you should speak with a representative in person or over the telephone. You can also mail your payment to your local office. We hope this helps.
I would like to change my Direct Deposit over to the Direct Express Card but I’m not having any luck finding that.What do I need to do??
I applied for my social security card on June 25, 2019 and I called was told they will call me back and never heard anything. I’m worried. Please help.
Hi, Idahosa. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
how to reset
This site is a joke!!
mymomdied,!!!! trying to notify you. no way to talk to a person, dealing with death is soo hard, going thru your computer voice is putting a love one thru H E L L ! to even know that it will be another 1 hour + to talk to someone and be transferred again, really. I’m only trying to inform Social Security. where the old folks home doesnt get any more money. HAVE a death tab then have the different departments that can filter to right persons, not computers
How do I update my email address on my SSA Account?
Hi Dale. To update your email on your personal my Social Security account, please click on the tab that reads “Update Your Contact Information.” We hope this helps.
I am currently locked out of My Account. How can I change my security questions? I keep having issues and have to call and once unlocked, I cant remember security answers so I get locked out again.
Hi Penny. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
I need to send in work check stubs before the 6th of each month by email, how do I do that?
Hi Glenna. You can report wages by visiting, calling, or writing your local Social Security Office. You should ask about our options to use the automated toll-free SSI Telephone Wage Reporting Service, the free SSI Mobile Wage Reporting Smartphone app, or the my Social Security online wage reporting tool. We hope this helps.
i want to pay my ssa overpayment by my credit card on-line since your phone number (800.227.8835) says all representatives are busy..call back later…goodby.
This is not helpful since i cannot find a debt repayment link online.
Basically do you want your money back today in full?
I’m trying to get an award letter for my social security for our refi on our home. For some reason I wasn’t able to log on it said I tried 3 times but I didn’t
Hi, April. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Your local office can also assist with a benefit verification. We hope this helps.
how do I give the SS office the information that my sister passed away
Hi Janice. We’re sorry to hear about your loss. Typically, the funeral director notifies us of an individual’s passing by sending the deceased person’s death certificate to the local Social Security office. However, you may also report a death yourself by submitting the death certificate to your local Social Security office in person.
There may be some benefits to which your sister’s survivors (spouse or children under 18) may be eligible. For more information, please read our publication titled “How Social Security Can Help You When a Family Member Dies.”
Please let us know how to sign and submit my online social security benefits application. After reviewing the application only options are to go back or save. How do I continue?I reside in India and am unable to visit any office. Tried calling and hung up after 35 minutes!
Hi Dr. Meena. At this time you must have a U. S. mailing address to create or access your online account. Our system does not support registration and account creation for users with a foreign address yet. If you are living outside the United States, you can contact your nearest Federal Benefits Unit (FBU) for assistance with Social Security questions. For information on Social Security benefit payments outside of the U.S., please see our publication titled “Your Payment While You Are Outside the United States.” We hope this information helps.
I submitted two letters in June for a change of bank deposit for my social security check: SS # *** – ** – *** for Theodore D. Guarino and also my wife Carol A. Guairno SS # *** – ** – ***. The checking account at American Eagle Credit Union has been closed since June and a change was submitted in June for the change to be made to our checking account at Gateway Metro Credit Union. I am trying find out if this month payment will be entered into the Gateway Metro CU account.
Can I laminate my new Medicare card?
My dad died. what do I do to stop benefits?
Hi Sherry. We are sorry to hear about your loss. Typically, the funeral director notifies us of an individual’s passing by sending the deceased person’s death certificate to their local Social Security office. However, you may also report a death yourself by submitting the deceased individual’s death certificate to your local Social Security office. You may also call our toll-free number 1-800-772-1213 (TTY 1-800-325-0778) to make the report. We hope this helps.
My brother has passed away and his S.S. disability checks are still being deposited into his checking account. What can I do to straighten this out.
Is there a way to receive electronic notification of deposit of a monthly SS check.
Currently we have to check the bank account daily to see when the deposit was made.
I used to be able to check what date my benefit would be credited to my checking account, but I can no longer find that information on your site. If it is still possible, how do I do that?
Thank You,
Hi Thomas. Did you know we have a calendar showing payment dates? Check out the Schedule of Social Security Benefit Payments, so you can plan in advance. We hope this helps.
I have an appointment on September 18th I have been asked to bring a copy of my husband death certificate. I have the short form will that be acceptable? I’m applying for spousal benefits
Hi Betty. We are sorry to hear about your loss. Typically, the funeral director notifies us of an individual’s passing by sending the deceased person’s death certificate to the local Social Security office. The short form death certificate may be enough, however, you may want to contact the Social Security office where you have the appointment to verify if there is any other requirement. We hope this helps.
I am trying to see if I can set up a “my account” online. I am American but live in Germany. I will be returning to the US when I retire (in about 4 years.)
But the directions state I need an American mailing address? Right now I do not have one unless I use one from someone in my family.
(Right now I do get periodic letters through the post) sent to my Düsseldorf address from SS.
There are links asking this question, but they do not connect to an answer. Can you please instruct me?
Hi, Susan. We’re sorry for any inconvenience. You will need a U.S. address to register for a my Social Security account. Since you are living outside of the U.S. you can contact your local Federal Benefits Unit for any assistance related to Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this helps.
I have not received my social security check yet for this month?
Where do I mail form W-4V? I live in Redondo Beach, CA 90277
If I apply for Social Security at 62 I was told in the SS Office that I could suspend and re file when I’m 70, Are there any penalties would I have to pay back the money?
Thank you
How do you report a fraudulent phone call ?
can not find answer to “account locked”
Hi Rudy, thank you for using our blog. It sounds like you are having difficulties accessing your my Social Security account. If you are locked out, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”.
I’m wondering how someone gets off social security disabilty?
Who to contact if your collecting SSI and just started a part time job?
Someone used my SS # and tried to secure a loan. How do prevent this from happening?
I have tried doing everything thing, even talking to a rep, when trying to change my personal information. We can I do, seeing that I’ve exhausted all avenues?
Hi, Dearyl. We are sorry to hear about your experience and understand your frustration. It might be best to visit your local Social Security office for assistance. You can ask to speak to a manager on your next visit or call. You can also submit feedback by visiting our “Contact Social Security” page. Once there, select the “Email Us” link. This will take you to the “Email Our Support Team” form. We hope this matter gets resolved quickly.
I need to make an appointment to change an direct payee account to a different account number to pay my mother bills
How do I make an appointment at the Hammond, IN Social Security office on Douglas Street to replace my lost SSI card?
Hi Raymond. Please realize you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. However, if you must get a replacement card, and if you live in one of the States shown on the map here, we have good news! You can use your personal my Social Security account to get a replacement Social Security card. We hope this helps.
how to change email address on online account
Hi, Aurea. Once you have accessed your personal my Social Security account, you can visit security settings. Scroll down until you see update email. From there you can update your email address. encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
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I cant get into my wifes and my account i had though our password and our user name were ok but i cant do anything can you help
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Hi, My brother had a stroke about 2 months ago, he’s currently in a rehab in Downey, Ca. He doesn’t have his S/S number and Medi-Cal says the number he’s giving them isn’t right ! How can I get his number ? Their not even treating him now, he’s only getting 3 meals a day, this is horrible! He’s name is Mark Paeper Thank you, Lori Marcus
Hi, Lori. We are sorry to hear about your brother’s condition and situation. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
my account shows I received $2071. from ssa
my deposit shows $1760.69
what was the reason for the difference?
Emanuel Polizzi
*** – ** – ***
Hi Emanuel. Unfortunately, but for your security, we do not have access to personal information in this venue. We want to remind you to please remember to not post your personal information in this forum. In your situation, it is best to contact your local Social Security office. Or, you can call our toll free number, 1-800-772-1213 (TTY 1-800-325-0778) and ask to speak with one of our representatives, Monday through Friday between 7:00 a.m. and 7:00 p.m. We hope this helps.
how do you find out fishing licences for disables persons
I need to adjust my tax withholding to 20 percent
Hi Leilani. Thank you for your question. In order to adjust the taxes that are being withheld from your Social Security benefit, you must start by completing and submitting the IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. We hope this helps.
The birthdate you have for me is incorrect. I would like to make an appointment to verify my correct date of birth.
Hi William. Thank you for your question. To correct your date of birth, you will need to complete an Application for a Social Security Card along with supporting documentation including your birth certificate. Go here to learn what documents you need. You can take or mail the required information to your local Social Security office. We hope this information is helpful.
How can I find out how many credits I’ve earned?
Hi Larry. To find out how many credits you have earned, you can access your Social Security Statement online at any time by creating a personal my Social Security account. With a my Social Security account, you can review estimates of your retirement, disability, and survivors benefits, your earnings record, and the estimated Social Security and Medicare taxes you’ve paid. We hope this helps
I’m having problems login on. My user name problems
Hi Marian We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
I am wondering at what age i will be taken off ssdi and put on regular ss. thank you.
Hi Ronald. When you reach your full retirement age, we will automatically convert from your disability benefits to retirement benefits, but the benefit amount remains the same. We hope this helps.
Can I schedule an appointment with my local social security office to speak to someone
Hi, Gilles. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday and a representative will assist you. If you need to call to set up an appointment in the future, you’ll have a shorter wait time if you call later in the day. Thanks!
I’m trying to find out why my benefits for the third are not posting yet,they are usually pending 3 days ahead of time do I need to be worried
Hi, James. For your security, we do not have access to private information in this venue. If you do not receive your electronic payment on the scheduled pay date, please contact your bank or financial institution first. If you still need to report a late, missing, or stolen Social Security payment, please visit here. We hope this helps.
How do I make changes in my monthly benefits?
Hi, Donna. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
I have just completed a form W-4V for my wife (who is ill) and the comment “Give this form to your payer. Do not send to IRS.” How do I send it to Social Security? (Since they are the “payer”????
This question is not even addressed in the FAQ’s!!
Hi, Donald. Thanks for your question. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this helps.
what happens if two people have the same number?
Hi Anna. If you suspect someone else is using your Social Security number, you should contact your local Social Security office to report the problem. We will review your earnings with you to ensure our records are correct. You also may review earnings posted to your record on your Social Security Statement, by using your personal my Social Security account. We hope this helps.
Im,trying to make an appointment with my case worker Mrs Torres ext.14412 Lancaster Ca. Building
Hi, Tod. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Just trying to make an appointment online to come visit an office. For a simple request like this, this site is a mess.
I WOULD LIKE TO KNOW … WHAT DO I HAVE TO DO … TO RECEIVE THE REST OF MY SUPPLIMENTAL SECURITY INCOME MONEY … BECAUSE I’M ONLY GETTING $ 334.00 A MONTH … AND I CAN’T LIVE ON THAT AMOUNT IT RUNS OUT … BEFORE THE FORTH WEEK OF THE MONTH … AND I’M LEFT WITH NO FOOD FOR THE LAST WEEK OF EVERY MONTH … WHO DO I TALK TO … TO RESOLVE THIS MATTER ?
Hi, Kerry. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this is resolved soon.
I was requested to submit a 2018 Income Statement (in lieu of a W2 form, which I don’t have). How can I submit this form via email, or download it into my digital Social Security file?
Hi Khiem. Good news! You can request a replacement SSA-1099 for 2018 by using your personal my Social Security account. You may save (download) it to your files, and then you will have it available for printing or any other use. We hope this helps.
Can I make an appointment online?
I need to see if my children are eligible for benefits from their father.
Hi Marcella. Currently, you cannot make an appointment online. But, you can schedule a phone appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778), between 7:00 a.m. and 7:00 p.m., Monday through Friday. For more information about benefits for your children, you may also want to check out our publication, Benefits for Your Children. We hope this helps.
Your phone system is awful and highly frustrating; we have called several times over the past few days and no “live person” answers. Endless voice prompts that conclude with “please call back”. It is like being in a Kafka novel.
Please please please make it possible for individuals to set up appointments online, or at least implement a means to leave an automatic call-back number.
Hi, WR. We are sorry for your frustration. If you still need assistance, click “Get Help” in your personal my Social Security account to “Ask a Question”. Click “Talk to an Expert” for a call back. We hope this helps.
I am a former caregiver for Elizabeth B Teaster Medicare # 9DH7-MN5-QR48, who passed away on October 16, 2019, I need to know whether to send her SS check back she received on Oct. 3 2019. Thank you, please respond.
Hi Carmen. We are sorry for your loss. We do not have access to personal information in this venue. Typically, Social Security benefits are paid the month after they are due. Please call our toll-free number 1-800-772-1213 (TTY 1-800-325-0778), from Monday through Friday, between 7:00 a.m. and 7:00 p.m. Our representatives will be able to tell you with more certainty whether or not the benefits are due to the deceased. You may also contact your local Social Security office. We hope this helps.
How or who reports a death?
My husband died in Cooper Hospital 9/30/19. Does the hospital report the death or do I?
I have completed an application. I was told I could submit it online. There is no “button” to do that on the application pages. The only button is “save and exit” or “Return to application”. How do I “submit” the application? Thank you.
I got a phone message saying my number had been suspended because of suspicious activities can that even be done?
I guess my password has expired. Reply said I was locked out. How do I reset y password?
Thanks for your question, Gail. We offer a few different ways to reset your password. For more information, check out our Frequently Asked Questions. We hope this helps!
I need to make payments on behalf of my husband (for overpayment of his Soc. Sec). I sent one payment already on Sept. 27th. The check still has not come back to my bank for deduction. Why is this taking so long and I got a 2nd notice saying they haven’t received payment yet (Philadelphia office). And can I make a payment on line? Or is the only other option, to make a payment over the phone? Mrs. Virginia Wall
Hi, Virginia. Please note that for your husband’s security, we do not have access to personal information in this forum. In his situation, please call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778), from Monday through Friday, between 7:00 a.m. and 7:00 p.m. for assistance. He may also contact his local Social Security office. We hope this helps.
Can get replacement ss card online in alabama
I need Award letter for retirement 2019
Hi Jane. Good news! If you need a benefit verification letter, you can view it, print it, and save your benefit verification letter using your personal my Social Security account. We hope this helps.
Please help, I cannot get into My Social Security Acc. Have tried and now I am blocked.
Hi Martha. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
•Contact your local Social Security office. We hope this helps.
My SSN Direct Deposit has not been received, it is now 7 days late?
Hi K. Please note that for your security, we do not have access to your personal information in this forum. Please call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778), from Monday through Friday, between 7:00 a.m. and 7:00 p.m. You may also contact the local Social Security office. We hope this helps.
I would like to change my online user ID, I cannot find a location to make this change, please advise, thank you
Hi John. You can find out how to change your user ID or password, please go here. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
•Contact your local Social Security office. We hope this helps
My Husband has died, How do I notify SS on line?
Hi Janice. We are sorry for your loss. You cannot report a death online. Normally, the funeral home reports the death to Social Security. But you can report your husband’s death by calling us at 1-800-772-1213 (TTY 1-800-325-0778), between 7:00 a.m. and 7:00 p.m., Monday through Friday. You may also report it at the local Social Security office. We hope this helps.
Hello
How can I change my email address with you. My accounts were hacked and had to get a new one.
Hi Denise. Good news! You can change your email address with us by using your personal my Social Security account. We hope this helps.
how about a prompt for create a permanent password, since I already have a temporary password and an account
Hi John. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
•Contact your local Social Security office. We hope this helps.
I am changing my bank to receive my ss checks properly
what must I do ?
Hi Morris. Good news! If you are receiving Social Security retirement or disability, you can create or log into your personal my Social Security account so that you can change Direct Deposit online yourself. If you are receiving Supplemental Security Income (SSI) benefits, please contact us by calling 1-800-772-1213 (TTY 1-800-325-0778), between 7:00 a.m. and 7:00 p.m., Monday through Friday. Also, your bank, credit union, or savings and loan can assist you with setting up your direct deposit for your new account. Please report to us a non-receipt of payment immediately. We hope this helps.
This website is not user-friendly for those who are not technologically inclined. It also deleted information without an explanation.
Phone calls require a lot of wait time, which is also not conducive and/or helpful.
nesbittportia@gmail.com,I trying request a new social security card online without paying anything online.it hard to do it p.it anyway u can help me with it online for me.i trying get me a new social security card this month .I trying get one sent to my address.my number is 4782799870
My SSI check was not deposited on the first of the month to my credit union. why the sudden change? Routing number 314978394. Members First Credit Union/ Corpus Christi, Tx.
Hi, Patrick. Thanks for your question. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.
I was wondering if I can go to my account and set up to have taxes withdrawed from my S.S. check or do I have to go to the S.S. office thanks
Hi, Clarence. Thanks for your question. In order to have taxes withheld from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this helps.
I was born in the UK and worked there for a short while before coming to the US. I have lived in the US for 40 years and have dual citizenship. I have my NI # in the UK The instructions say I need to go through US Social Security to claim my UK pension. Please advise.
Hi, Valerie. Thanks for your question. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
I’m trying to find out about my aunt Dolores Amoh; her home phone has been out of service and I am trying to find out did she pass away, as I have no information on her only child Sidney Crowe. Could you please help me find out if she’s OK??
Thank you for your help.
Cheryl J Copeland
I have set up a account with ssa but can not seem to rember answer to one of the questions.What shall I do next. Thankyou Karen Brown
Hi, Karen. If you are still unable to access your account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
i have been locked out of my online account and all I need to do is get a social security replacement card I have never had on line account I was trying to create one
Hi, Tyrese. We are sorry to hear you have had difficulty creating a personal my Social Security account. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
I would like to cancel the process of applying for Disability Insurance. I may have another job opportunity
and will be sure they are aware of my conditions. I so very much want to work and contribute to a better tomorrow.
I will continue to collect the Social Security early, and put that away wisely as soon as I have cleared up all debts. I hope to a mass enough funds to make life comfortable for a long, healthy, active life!
Hi, Wanda. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific concerns. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
need to get my wife social security benifits as it is more than mine
Hi I have not been receiving SUPPLEMENTAL INCOME, SSI for the last 9 months. They have under paid me on this Account, I have gone over this many times. We make ADJUSTMENT IN PROCESS. They don’t PROCESS THIS 9 MONTHS OF UNDERPAID INTO MY ACCOUNT. GET THIS RESOLVED NOW
*** – ** – *** 714-737-9735 CALIFORNIA
I mistakenly gave my new email address as “dmayo223@gmail.com”. It is “dmayo12963@gmail.com”. I can no longer access “dmayo6629@bellsouth.net”
I am 65 years old this month and I am working and I want to apply for benefits based on my 68 years old spouse’s social security. I plan to delay my social security benefits from 66 to 70 years old. Where to apply? Any restrictions I am not aware?
Hi Gabriela. Thank you for your question. Please note that since you are receiving Social Security retirement benefits under your own record, we pay that amount first. If you also qualify for a higher amount as a spouse, you will get a combination of benefits that equals that higher amount. Please visit our Retirement Planner: Benefits For You As A Spouse for more information. For specific questions, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. We hope this helps.
I am 65 years old this month and I am working and I want to apply for benefits based on my 68 years old spouse’s social security. I plan to delay my social security benefits from 66 to 70 years old. Where to apply? Any restrictions I am not aware?