88 thoughts on “See What You Can Do Online!

  1. Applied for replacement SS card over a month ago.
    To this date, I’ve yet to receive it.
    I went on line to apply…message states I enter an incorrect SS#….the same # I’ve had over forty years.
    I need the replacement card immediately for employment purposes.

    What more should I do?

  2. Could someone please contact me at my work address so that I can retire on line since I have had issues getting in to SSI to do this from my GOV computer being blocked. I can be reached at 724-794-5612 X 5132 or by e-mail at: debra.ritzert@nbib.gov

    • I myself encountered a scenario relatively close as the one you describe.
      It took quite a bit of effort and frustration to accomplish this, but the determination and persistence shall prevail in the “scope” of thing’s!
      Good luck!

      Also, a proper Thank you is being extended to the parties collectively for all their assistance in getting this accomplished!!


  3. I receive disability social security, what is the retirement social security? and will my social security be turned into my retirement at some point? and what age will it?

    • I have a new mailing address and a new email address I need to change, plus I would like to have more taxes taken out of my check.

  4. Is it possible to receive my Social Security Money in the middle of each month, instead of the first part?

  5. Where do I find out about additional Social Security benefits because of active duty military service from July 5 ,1956 until July 1, 1960 ?

  6. I’m trying to open my SSA Account online using my correct ssn # !!! I keep getting rejected. What would be the reason for this? I do have a security alert at all credit bureaus. Is this the reason? I previously had one n could enter with no problem. No code was provided for me. Tku.

  7. I’m 82 years old and are unable to be employed for ealth reasons. It would be a GREAT convenience to have an email sent me if anyone tries to use my SSN for any reason. Please advise me if that’s a possibility.

    Thank you.

  8. When will you do something to the system to allow access for US citizens receiving SS benefits but do not have a permanent US address?
    Please look into this matter. Thank you.

  9. Yes I would like to find out why after 10 years of being on disability for degenerative disc disease that since I turned 66 I am no longer eligible for disability and was put on regular retirement which is cutting my only source of income by almost $200 a month it doesn’t seem right and I would like to see about appealing it please let me know

  10. My wife has been having big trouble opening an Acctt on line. Your response keeps saying call us by phone and when we call we are asked to wait for an hour or more which is not practical. Why cant SSA get our phone # and call back after that one or even more hours ??

    Iqbal Chaudhry
    631 413 9480

  11. Dear Social Security, I live in Thailand and I would like to have an online SS account. Earlier that wasn’t possible. Has the situation changed? If not please change to allow retired persons living outside of the USA to have an account. Thanks very much!

    • We are sorry for the inconvenience, Richard. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Please contact your local U.S. embassy or consulate for any assistance related to your Social Security benefits.

  12. Please send me my 2017 Social Security 1099.
    The DMV requires an original 1099, not a copy, and I need to get my special drivers license renewal. They won’t issue it with a copy. They require the original 1099. Please send it to me as soon as possible.
    Eleanor Lapin
    2020 Biloxi Pass
    Henderson, NV 89052

  13. Hello, I have gotten a social security card but it had been lost and I do not remember the number. How can I obtain back the number or the card?


  14. It’s wonderful to know we can do so many things online to update our Social Security information and apply for programs. I’ve been on Social Security Disability for over 20 years and this change makes a huge difference and saves time!

  15. A long time coming but so nice to see the progress being made on a most important project. Keep up the good work! Good luck and God speed 😀😃😉

    • Thank you, Vic! We’re pleased we can help. We will continue our efforts to meet your requirements and expectations in the years to come.

    • Open a personal my Social Security account. If you are unable to open a my Social Security account, you can still call 1-800-772-1213 to check your claim status by using our automated system using the confirmation number you received when you filed your claim. We hope this helps.

  16. I thought there would be an increase in my SS when the tax bill passed but mine is exactly the same as last year. My retirement from civil service changed. I’m a so called double dipper so every penny counts. My husband was retired military but I get nothing from his retirement except SS. I retired from civil service. Why was my income not affected?

    • Hi Edna. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.

    • We are sorry for your loss, Joyce. Typically, the funeral director notifies us of an individual’s passing by sending the deceased person’s death certificate to the local Social Security office. However, you may report the death of your mom’s passing by calling 1-800-772-1213 Monday through Friday, between 7 a.m. to 7 p.m.
      Also, if your mother was receiving her payments through direct deposit, the bank usually returns Social Security payments after they receive the report of death.
      Social Security benefits are paid the month after they are due. For example, if the person dies in February, you must return the benefit paid in March. Thanks.

  17. I am in process of obtaining my deceased husbands SS benefits I live in AZ I did speak with a Keneisha out of Denver office and took my Marriage Certificate in so they could scan into your system and then she stated she now needs the Divorce Decree which I will be taking up this Friday to my SS office is there anything else I need so get this going?

    • Hello Sandra. We do not have access to personal information in this blog, therefore, we cannot accurately provide an answer for your question. Please continue working with your local office. Also our representatives at our toll free number may be able to assist you. You can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks.

    • The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Please contact your local U.S. embassy or consulate for any assistance related to your Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.
      In your case, you can also use the Canadian Service Area Directory to determine which Resident Office is near you. We hope this helps!

    • Hello Janie. Our system is set up to take applications three months in advance. However, you cannot apply for survivors benefits online. If you need to apply for benefits, call 1-800-772-1213 (TTY 1-800-325-0778). You can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. You can also contact your local Social Security office. An appointment is not required, but if you call ahead and schedule one, it may reduce the time you spend waiting to speak to someone. Thanks!

  18. Dear Jim Borland , Acting Deputy Commissioner For Communication .

    Entitlement for action in detail of this notice the adhered request in Confirmation of the administration of Social Security New York New Burgh . On January 2012 I was sent comment in reference entitlement decision in the AIMS purposed disability Claim injunction the applied law base on Medical history . Before the judgement there up-sided arrange denial in the state normal position after matter of Raping . The discovery of other Medical claim in term of current life termination compose the full ability to omission social functional schedule. Detail and arrangement have addition to every aspect in administration has direct in capital ability foundation of disability with in Current omission in doctor Care . The on going abide wait is now actual eight years and currently ongoing and ENT administration review ,which is complete body cat Scan with lab examination for exposed Medical records . In my own inquire requested suggestion from the New York New Burgh disabilities office was review of the case as notify and dismissal for review of Medical history because the reference is still in motion classify in the normal requirements. Communication from the automatic reference of corresponding suggested that decision where still in referred to the Commissioners decision . I am inquiring for any type of compliance in my Case because all detail and direction applies to the obligation written on January 2012. The office in Newburgh New York has operated full benefits . Provided the last comment to Communication medical state know the conclusion of side effects are in meres completely know and there is now reference communication to authority the Social Security administration to actual account this waiting time in the matter journey presently . Could the Commissioner please review my Social Security Case and the current matter because the record state is in the element right now . My Telephone (845) 764-3132 address 29-33 Center Street Middletown New York 10940 room 12 . ‘
    Thank You

  19. my sons friend who is about to be 18 in july lives with us. his mother passed away when he was 5. his father gets his survivors check and does not use it for the child at all. is there any way this young man can get his check? his father spends it on himself even though he is remarried

  20. My 66 year birthday is September 10,2018 when should I put in for my retirement,the end of August or the end of September?.

  21. My wife just turned 64 1/2. I was told that she has to register with social security as to notify SS that she plans to receive benefits once she gets 67yrs old. It’s this true?

    • Hello Lonnie, our system is set up to take applications for benefits three months in advance.
      We recommend that individuals within three months of age 65 or older and not ready to start their monthly (cash) retirement benefits sign up for Medicare -ONLY- and apply for their retirement benefits at a later date.
      Please visit our Social Security Retirement Planner for more information.

  22. My daughter receives SSD. SSA withheld $17,000 for attorneys fees, almost one year ago. We have tried with letters, calls, the attorney called from ODAR and they keep stalling not to return her money.. They know the attorney was fired plus he never filed the petition for fees. Now they tell us to wait for the Payment Center to contact her. How do we get the funds she is entitled to? My daughter was diagnosed with mental illness.

    • Hi Lori. Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please continue working with your local office. You can request to speak with the manager to see how we can help to expedite resolution of your situation. If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later in the week.
      Also, you can write to us or send us an email message. Thanks!

  23. I need a new Social Security card. I live in NJ. Can I get a new card by an online request or by mailing a form in ?

  24. Dear Sir:
    Please, help me immediately to investigate to this issue as soon as possible because it have happened again on 4/18/2018 still incorrect benefit direct deposit on my checking account at Wells Fargo Bank online. It is $750.00 instead of $787.00 monthly from SSA.

    Date: April 20, 2018
    Tom N.Nguyen
    S/S *** – ** – ***
    3241 Neveda Ave
    Elmonte, CA 91731
    Email: tomnguyen99@gmail.com
    Subject: “ Incorrect benefit direct deposit “
    Dear Sir:
    There is an issue has been happened while SSA direct deposit my benefit to my checking account at Wells Fargo Bank on March 21, 2018, it is incorrect with amount $750.00 instead of $787.00 monthly.
    Therefore, I request you investigate to this issue. I would appreciate your consideration.

    Best Regards,

    Tom N.Nguyen
    -Enclosed email from customer service of WELLS
    Subject: Re: Transfer and deposit questions (KMM64672494V41314L0KM)
    From:Customer Service
    03/27/2018 02:02 AM
    Contact Us
    Dear Tam Nguyen:
    I understand your concern regarding a direct deposit.
    Thank you for contacting Wells Fargo. My name is Sai Tanuj, and I
    appreciate the opportunity to address your concerns.

    I realize how concerning it is when your deposit posted incorrectly.

    I reviewed your account number ending in 6366 and our records show that
    a direct deposit has been posted in the amount of $750.00 on 03/21/2018.
    Please contact the Social Security Administration for more information
    about the direct deposit you were expecting.
    If you have any further questions, please reply to this email or call us
    anytime at 1-800-TO-WELLS (1-800-869-3557).

    Thank you. We appreciate your business.
    Wells Fargo
    Sai Tanuj P.

  25. I have previously created an account, however now when I sign in the message is no account create a new one. I create a new one and it tells me I have an account, then directs me to a page to log in with a message that I do not have an account and I should create a new one. This is a circle with no end – what do I do?

    • I have the same problem several times.
      I had to go into a local ss office show my identy (lisc) and they corrected it and gave me temp pw then i had to go in to redo to a pw I choose. I wrote a message on their survey. it is a problem glitch i’m not happy about either.
      ps any time you create a new pword you will see the expir. date- you must create a new pw before it expires.

  26. I tried for years to get back on line with out any success, I was told by SSA personnel if you do not use site often enough they drop your ability to gain access. Seems counterproductive to me, i thought idea was to reduce call ins and people at local offices?

  27. Why can’t I view my statement 24 hours/day? I just tried logging into my account and a window pops up saying the service isn’t offered at this time and that I need to try again during your “service hours”.
    What is the point of having on-line access if I can’t access it any time I want? Like at 10:35pm west coast time on a Sunday?

  28. Can you file a power of attorney with Social Security online? If not, what is the easiest way to accomplish this task?

    F. Betanzos

  29. My dad is getting very frustrated just trying to schedule an appointment because of the long wait times on the phone. He left a message and didn’t get a response. If he goes in person, can someone schedule an appointment for him?

  30. A quien corresponda, soy chilena e italiana . Creo que usaron mi número de social Security el cual no recuerdo. Perdí la tarjeta. Además pienso que no he pagado impuestos y no sé cómo averiguar sin el número de social Security. Espero vuestra ayuda.

    Atentamente Lidia Rodríguez

  31. My husband is at retirement age, he still works full time. Someone told me I can get social security from him working, not his ss monies. Can someone tell me about this. I will be 60 in 2 months. Not sure if my age matters He lives in another state.

    • Hi Kathy, even if you have never worked under Social Security, you may be able to get spouse’s retirement benefits if you are at least 62 years of age and your spouse is receiving retirement or disability benefits.
      Hope this information helps!

  32. My name is Hattie H. Thompson Small and I am 84 years old. In 1994 I suffered a major stroke and could no longer work. At the time when I suffered the stroke, I was working for The Department of education in Washington, D.C., though I had not earned enough quarters in order to qualify for social security disability. I’ve tried numerous times, applying for social security benefits, though I’m always told, I do not have enough quarters in order to qualify for social security payments. A large portion of my life I’d lived on the farm in Rock Hill, S.C. where I did not pay social security. I’ve tried with getting a portion of my husband’s social security benefits payments but I wasn’t allowed to do so. I’ve visited the social security office numerous time, but to no avail. I desperately need some help. Please contact me by mail or by telephone at: 1660 40th Street, SE, Washington, D.C. 20020, telephone: (202) 575-4083. Many thanks, Hattie H. Thompson Small.

    • Hello Hattie, some individuals may be eligible to receive social services from the state in which they live. These services include Medicaid, free meals, housekeeping help, transportation or help with other problems. You can get information about services in your area from your state or local social services or welfare office. Or you can visit the U. S. Department of Health and Human Services web page for more information.
      We hope this information helps!

    • Hello Jean. Any of our representatives will be able to review your record and verify your payment information. You may also contact us and request a review of your records. You may not even have to travel to the local Social Security office, you can write to us, or you can call our toll-free number at 1-800-772-1213. Our representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

  33. I give my personal information on line and current address and you still will not accept pletting me go on line what is blocking this

    • Hello Nick. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  34. Where on the website to I apply for my ex husbands social security. He already receives SSI because he’s 69. I’m 65 and would like to apply for my portion since we were married for 17 years. Can I do this online or do I need to make an appointment in person?

  35. I tried logging in and it would not let me create an account, it asked for my social security # and date of birth but said I could not be found. I am trying to get a copy of my award letter from 2009.

    • Hello Deborah, for assistance with your my Social Security account, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

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