Comments

1. Gloria S.

   October 9, 2018 5:45PM

   I need to prove that I receive social security by showing my 1099s for 2016 and 2017.. I have spent 3 hours trying to do this. Can you help me PLEASE,

2. Eric W.

   October 9, 2018 4:07PM

   My wife created an account some time ago but has totally forgotten the details of login , questions etc.
   What does she need to do to re-activate and up[date the account. She was told that she would receive an email but that was 2 days ago and no email so far.

3. Bettie K.

   October 8, 2018 12:37PM

   I sent in my application on July 31 2018 by email in order to begin receiving my Social Security benefits. I can not set up a “My Social Security Account” because I currently live in Israel and don’t have an American address or phone number .Please send information on how I can check about the status of my request.

   Thank you

4. Janet W.

   October 6, 2018 12:56AM

   I created a “My Social Security” account and changed the password on 9/21/2018 – or thought I did. I am locked out of my account after trying too many times to access it. I had to close my checking account on 10/4/2018, where my checks are electronically deposited, because of a fraudulent encounter. I opened a new checking account at the same bank. I want to NOTIFY Social Security of the change. I CAN’T GET ANYWHERE WITH THIS WEB SITE. What is wrong with the SSA to make online access impossible? And no way to contact the security/IT/computer issues departments. I fear that I won’t get my October check and won’t be able to pay my November rent. Thanks a lot, SSA.

   • 

     A.C.

     October 9, 2018 4:16PM

     Hi, Janet. We are sorry to hear about your situation and certainly understand your frustration. Due to the time sensitive nature of your situation, it might be best to visit your local Social Security office regarding your benefits. We hope this matter is resolved as quickly as possible.

5. Timothy W.

   October 5, 2018 6:16PM

   Trying to set up my social security account!

   • 

     A.C.

     October 9, 2018 3:11PM

     Hi, Timothy. We are sorry you’re having difficulty with your personal my Social Security account. For assistance, please call 1-800-772-1213. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Generally, you will have a shorter wait time if you call later in the week. Telephone representatives are available between 7 a.m. and 7 p.m., Monday through Friday. We hope this helps.

6. Thuan V.

   October 4, 2018 7:56PM

   I want to create my account

   • 

     R.F.

     October 5, 2018 1:46PM

     Go to https://www.ssa.gov/myaccount/. Thanks!

7. Andra C.

   October 1, 2018 4:03PM

   My disabled son is non verbal and 31 years old. He has a social security number and receives SSDI. I am his parent, his legal guardian and his representative payee. He lives at home with me.

   Question: Is there any way that I set up up a “mySocialSecurity” account on his behalf so that I may easily access information on his behalf?

   • 

     V.V.

     October 1, 2018 4:50PM

     Hi Adra. You can only create a my Social Security account using your own personal information and for your own exclusive use. You cannot create or use an account on behalf of another person, even if you have that person’s written permission or are that person’s representative payee.

8. Kaitlin S.

   September 28, 2018 5:18PM

   I forgot my email and can not get into my account. Who do I call and what do I do

   • 

     V.V.

     October 1, 2018 9:11AM

     Hi Kaitlin, thanks for using our blog. Sorry to hear you are having difficulties accessing your my Social Security account. For assistance with your account, you may:

     •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
     •Contact your local Social Security office.

9. Mary S.

   September 28, 2018 9:22AM

   I cannot remember my password to access my account on line, and now I have been locked out. who do I call to help me rest my password.

   • katilin s.

     September 28, 2018 5:40PM

     nevermind

10. PATRICIA F.

    September 27, 2018 12:51PM

    AS IS USUAL WITH GOVT INTERACTIONS, I WAS UNABLE TO SET UP THE MY SS ACCT.
    WHO KNOWS WHAT ANSWER I DID INCORRECTLY AND PROBABLY HAVE NO WAY OF FINDING IT OUR BECAUSE I CANNOT CONTACT BY PHONE FOR HELP. SO NOW I CAN WAIT 24 HRS AND TRY AGAIN ONLY TO CONTINUE WITH ERRORS!!!!!!!!!!!!! WHO REMEMBERS OLD PH NUMBERS ETC???
    SO THIS COULD GO ON FOREVER AND I REALLY NEED TO SET THIS UP TO OBTAIN MY OLD 1099 INFORATION.

Comments are closed.