How to Create a my Social Security Account
Reading Time: 1 MinuteLast Updated: November 3, 2023
A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!
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Tags: my Social Security, my Social Security account, retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Ruby J.
I use to get a email if the date I would get my SSI check but don’t anymore. I would line to receive that again
V.V.
Hi Ruby, thank you for your question. For future pay days, you may find the Schedule of Social Security Payments calendars useful.
JULIA J.
AFTER 3 DAYS OF ATTEMPTING TO CONTACT SOCIAL SECURITY BY PHONE I FINALLY GOT THROUGH….MY ONLINE ACCOUNT WAS DISABLED BECAUSE I HAD NOT ACCESSED IT SINCE 2017 ????NOW I CAN NOT CREATE MY ONLINE ACCOUNT…AM LOCKED OUT…
THE REP WAS EXTREMELY GRACIOUS ON THE PHONE…THANK YOU !
HOWEVER PLEASE MAKE THIS PROCESS MORE USER FRIENDLY AND HIRE MORE REPS FOR INCOMING CALLS…DOES SOCIAL SECUROTY NOT HAVE A CHAT OPTION FOR QUICK ANSWERS ??? DISGRUNTLED IN AZ….JULIE
JULIA J.
I AM LOCKED OUT…CAN NOT CREATE MY ACCOUNT….PLEASE ASSIST !!!
V.V.
Hi Julia. We are sorry that you are having trouble creating a my Social Security account. To pass the verification process, we match the personal information you give us with the data we have in our records. Then, we use our Identity Services Provider to further verify your identity.
If you are locked out, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”. We hope this information helps.
William B.
I can’t remember my username or password please help I haven’t needed to be online for awhile I would like to change my bank from Bank of America to harborone thank you this is my email address I use my wifes
V.V.
Hi William: See our Frequently Asked Questions web page for information on how to retrieve or change your password. If you encounter a problem, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”.
Shalem M.
I am trying to create my social security account. But its giving an error like “We cannot verify the information you provided. Please correct your information and try again”.
Could you please do the needful.
R.F.
If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
Robert L.
I can not find the information I need. I have tried to reach our local office by phone and I get put on hold for hours, and never get any help. I end up hanging up.
We went to the local office, wait in line for an hour , talk to someone and still get the wrong information.
We went in on Aug. 27, 2018, got some help, mailed in our paperwork on Aug.27, 2018, and received our paperwork back on September 12, 218 saying we needed to make corrections on our paperwork and return it.
I have been calling local and federal offices to get help, and trying to find what I need online. I still can not get the information I need to complete our forms.
This process should not be this hard to do.
My name is Kathryn A Lobry, wife of Robert A Lobry
R.F.
Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please continue working with your local office. You can request to speak with the manager to see how we can help to expedite resolution of your situation. If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.
Rudolf H.
Need to change my bank account.
My *** – ** – ***
Dear Sir:
I have closed my present bank account with.
First National Bank of PA.
Rudolf H. Hoffmann
Acc: 6600030502
Rt: 043318092
From to day you need to use my new account see below.
Bank Address: Account Holder Address:
Scotia-bank Jamaica Rudolf H. Hoffmann
90605 Fairview Branch. #3 Sonway Crescent
Montego Bay, St. James. Copperwood, Lucea
Jamaica, W.I. Hanover, Jamaica, W.I.
1-888-472-6842. 1-876-443-2675
Beneficiary Bank: Scotia Bank Jamaica
Beneficiary Bank: SWIFT CODE: NOSCJMKN
US Correspondent Bank: Bank Of America
701 Brickell Ave.
Miami, Florida.
US Corrependent Swift: BOAAUS3M
Routing/ABA: 026009593
Beneficiary Rudolf Hoffmann Account: 838265 USD Savings
Please confirm the change of account.
Chuck R.
I’m trying to create an account and it keeps telling it cant because it cant verify me???? PLEASE Help
R.F.
Hello Chuck. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
kenneth r.
Twice I tried to create an electronic email account and I answered all of the security questions correctly but I am now looked out of my social security account. Can you help me with this? Thank you.
R.F.
We are sorry to hear you’re having difficulties accessing your my Social Security account. For assistance, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
Dave S.
password I set up in April does is not being recognized. Can’t locate where to reset password or what I need to do in order to update access to my account.
R.F.
Hi Dave, please visit our Frequently Asked Questions web page on how to retrieve or change your password. If you’re still experiencing problems with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!