How to Create a my Social Security Account
Reading Time: 1 MinuteLast Updated: November 3, 2023
A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!
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Tags: my Social Security, my Social Security account, retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Ayoub O.
Foreign social security number
Elizabeth B.
Every time I enter my information it tells me that it cannot be found.. How do I make an account if this is happening?? I know everything is entered correctly. I have gone over it many many times, re typing everything to make sure each time.. I don’t understand what could be going wrong.
Ivan E.
Hope you ca help me
Annie B.
I did not receive my updated Medicare Card. Can I search Medicare “new card” online?
R.F.
Hello Annie. To check the status of your new Medicare card, contact Medicare.gov. Thanks!
Julia c.
I am having a horrible time, I had not used my account for several months,, forgot user name, password, and email. I can’t establish a new account and can’t get into my old acct help, new email is jc19521985@gmail.com. thank you for your assistance.
R.F.
Hello Julia, please visit our Frequently Asked Questions web page on “Password & Login Problems”. If you are still having trouble accessing your my Social Security account, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”. Sometimes, you may have to contact your local Social Security office.
We hope this helps!
Shannon L.
Why won’t my social security verify my information? I think I had set up an account years ago, trying to do forgot user name & said it’s unable to verify my information.
R.F.
Hello Shannon, for assistance with accessing your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
KATHERINE E.
kfeskridge@yahoo.com
Berkley (.
I cannot create an account on the mySocialSecurity website because I don’t have a middle name. I entered my first and last name, DOB, SSN, address and phone number and hit enter. I keep getting an error message asking for a middle initial. I have no middle initial. After 3 failed attempts, it has now locked my account down. I called the 1-800 number to get help and there was a 45 minute wait so I hung up. How do I create an account online with no middle name? I’m not the only one with this problem. Can’t find an answer online either. Thank you.
Brieland H.
Nope they can’t reply because they don’t have an answer I’m in your same boat with this problem please update if you found a solution
Mishelle G.
I need a new social security card
R.F.
Hello Mishelle, to learn more on the process and what documents you will need to get a card, please visit our “Social Security Number and Card” web page. Thanks!
Lyn P.
Need to call your help desk. What is the number?
R.F.
If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!