Coronavirus (COVID-19): Important Information about Social Security Services
Reading Time: 1 MinuteLast Updated: February 21, 2023
All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic. However, we are still able to provide critical services.
Please read our press release to learn more, including how to get help from the Social Security Administration by phone and online. You can also visit our website to learn more and stay up to date.
Please share this message with your friends and loved ones.
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Tags: COVID-19, social security, Social Security benefits
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Mike Korbey, Deputy Commissioner for Communications
Mike Korbey, Deputy Commissioner for Communications
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Steven B.
Did not receive my ssi deposit
Or my stimulus payment
Vonda V.
Hi Steven. If you did not receive your Supplemental Security Income (SSI) benefit, please contact your bank or financial institution first. They may be able to determine if your direct deposit failed. If you still need to report a late, missing or stolen Social Security payment, call us toll-free at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
marilyn p.
Have checked my bank account and not received my stimulus check. My social security goes into my banking account by direct deposit. I have a small trust and they file my taxes with the IRS, but I never get a copy. but know it is only around $80,000. I really need my check. I am eight years old and a widow. Thank you.
Casey L.
Please help I have a payee when will I receive my stimulas!
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There g.
When do payee,s. Get there checks
Vonda V.
Hi Keith, thank you for your question. The Internal Revenue Service, which is part of the Department of Treasury, will be making Economic Income Payments to eligible people. To help you quickly and easily determine whether you need to take any action to receive your Economic Impact Payment, check out the step-by-step instructions on the Social Security and Coronavirus web page: https://www.ssa.gov/coronavirus/#anchorA. On that page, you will also find details about how the IRS will send economic impact payments to individuals that have a representative payee.
Keith B.
I have a payee when do I get my check
Vonda V.
Hi Keith, thank you for your question. The Internal Revenue Service, which is part of the Department of Treasury, will be making Economic Income Payments to eligible people. To help you quickly and easily determine whether you need to take any action to receive your Economic Impact Payment, check out the step-by-step instructions on the Social Security and Coronavirus web page: https://www.ssa.gov/coronavirus/#anchorA. On that page, you will also find details about how the IRS will send economic impact payments to individuals that have a representative payee.
Erics
I get ssi and ssdi would my date also be the 13th for direct deposits if I don’t use direct express?
Sharlene J.
When will a date be given for those to receive their stimulus checks who have a payee? You’ve given dates for others ( which most haven’t received yet) I was wondering will the SSDI recipients who have payees receive their stimulus checks in the 13th of May too? I’ve been waiting since April since it was announced.
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Helen R.
Why have I not got my direct deposit of my normal social security check? It comes like clockwork on the second wednesday of the month.
Vonda V.
Hi Helen. Please contact your bank or financial institution first. They may be able to determine if your direct deposit failed. If you still need to report a late, missing or stolen Social Security payment, call us toll-free at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.