Online Services

Coming Soon: Improved Check Your Application or Appeal Status Service

December 1, 2016 • By

woman on laptopIn December, Social Security will launch a new service for my Social Security account holders where the public can check on the status of an application for benefits or an appeal filed with us.

The service will provide detailed information about retirement, disability, survivors, Medicare, and Supplemental Security Income claims and appeals filed either online at socialsecurity.gov or with a Social Security employee.

The ability to check your application status will be available online to everyone who has or opens a secure my Social Security. You can open an account at www.socialsecurity.gov/myaccount.

The service will provide important information about your claim or appeal, including, as appropriate:

  • Date of filing;
  • Current claim location;
  • Scheduled hearing date and time;
  • Re-entry numbers for incomplete applications;
  • Servicing office location; and
  • Claim or appeal decision.

If you are unable to open a my Social Security account, you can still call 1-800-772-1213 to check your claim status by using our automated system using the confirmation number you received when you filed your claim.

Providing our customers with more claim status information helps us meet our goal of delivering innovative, quality services to you and helping secure today and tomorrow.


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Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

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  1. Felix K.

    There is an article on SSA web site which states that, In December 2020 a new service will be available on MySocialSecurity web site. The Appeal status inquiry service.
    It is not there. Any updates for us?
    Thank you.

    Reply
    • Vonda

      Thank you for contacting us, Felix. You can check the application status in your my Social Security account which will show if a decision has been made on your appeal. If you do not already have an account, you can create one. If you’re unable to check the status of your appeal online, you can call us at 1-800-772-1213 for assistance or you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  2. Eleanor Daquioag

    My husband applied for medicare and social security benefits under my eligibility for benefits ( spousal benefit) ,both to start on April,2021. His application said his application is 80 % complete and being reviewed on line. He has not submitted any foreign documents and homeland security documents/immigration as per instruction by mail but all face to face office is closed at this time. How long will he wait for Social security to contact him to start being concerned. He needs the medicare number for enrollment to a medicare advantage program for his health insurance.
    Thank you for your kind response.

    Reply
    • Sue

      Hi, Eleanor, and thanks for reading our blog. Based on your comments, it appears your husband has already checked his application status online with his my Social Security account. If he has concerns that other information may be needed to finish processing his claim, please have him contact his local Social Security office. You’ll find the telephone number with the Social Security Office Locator. For more information about spouse’s benefits, visit our Benefits for Your Family web page. We hope this helps.

      Reply
  3. lester martin jr

    I requested an appeal by 10, 5, 2020. Can not find any information. I call the number, and they hang up.

    Please Help

    Reply
    • Vonda

      For your security, Lester, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  4. Giovanni Caballero

    I still haven’t heard back on my son appeal he never got his Dec.31,2020 check he never received a letter saying he was no longer getting a check so we called and they send me a form for appeal I mailed back and still haven’t heard anything and my son is not doing very good

    Reply
    • Vonda

      Hi Giovanni, thanks for using our blog. You can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply

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