General, Online Services

Check the Status of Your Social Security Benefits Claim Online

July 15, 2021 • By

Last Updated: July 20, 2021

Woman sitting down checking information on a tabletIf you applied for Social Security benefits, or have a pending reconsideration or hearing request, you can check the status online using your free personal my Social Security account. If you don’t have an account, you can create one to see the following information about your claim:

  • Date of filing.
  • Current claim location.
  • Scheduled hearing date and time.
  • Re-entry numbers for incomplete applications.
  • Servicing office location.
  • Publications of interest, depending on the claim and current step in the process.

Use your personal my Social Security account to check the status of your application or appeal. If you have questions about retirement, disability, Medicare, or survivors benefits, as well as Supplemental Security Income, visit our Benefits page.

Please share this information with your family and friends – and post it on social media.


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Deputy Associate Commissioner, Office of Strategic and Digital Communications

Comments

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  1. Alvin

    My retirement application status says I’m in step 2 of 3 and normally takes 2 to 4 weeks. It’s been 10 weeks and no changes to my status, or emails wanting more info. What gives and what should I do, if anything ? Thx
    Willie

    Reply
    • Vonda

      For your security, Alvin, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. We hope this information helps.

       

      Reply
  2. Donna

    My application for survivors benefits is in progress. However, I received a letter that outlined the the answers to the questions I gave during my phone interview. One question, about my deceased spouses previous marriage, is incorrect. The letter says I have 10 days to contact my local office and notify them of the incorrect information. However, my local office is not accepting phone calls due to high call volume, it just keeps saying to call back an another time. What should I do?

    Reply
    • Vonda

      Hi Donna, thanks for using our blog. You can call us at 1-800-772-1213 for assistance. Representatives are available from 8:00 a.m. – 7:00 p.m. business days. We hope this helps.

      Reply
      • Pam

        Can’t figure where to comment so just posting here. What can I o if I get a notice of suspension of benefits due to overpayment. Just got it and my pay date is the 28th. Can I file for financial hardship waiver or reconsideration or another monthly repayment plan.

        Reply
        • Vonda

          Hi Pam, thanks for using our blog. For your security, we do not have access to your overpayment information in this venue. Our Overpayments factsheet offers information on options for repaying as well as appeal and waiver rights. For further assistance, please call your local Social Security office. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. We hope this information helps.

          Reply
  3. May M.

    I have applied for social security disability .My account has been btelling me how far along it is in the process but today I can’t see the claim at all when I checked should I be concerned

    Reply
    • Vonda

      Hi May, thanks for using our blog to ask your question. If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  4. sammie L.

    check my status

    Reply
    • Betty L.

      How do i check the status of my 17 yr old sons claim

      Reply
      • Vonda

        Hi Betty, thanks for using our blog. To check the status of your son’s application, please call your local office. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.  We hope this information helps.

        Reply
  5. Arthur L.

    My application online says they are in step two of three in the review process. What is step three? Also it says that it would take two to four weeks to make a determination. Its been six weeks now and no contact has been made to me. It says its a rep in Chicago, Il is reviewing my application. I called the main office, after about 30 mins the person gives me this other number that they said is a direct number to the Chicago field office to which no one answered. Can you help or advise?

    Reply
    • Margoharris

      My ssi check was not received

      Reply
      • Linda K.

        My application was submitted in Feb. 2020.I still have not received any benefits.

        Reply
        • Vonda

          For your security, Linda, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.  Please be aware that our call wait times are longer than normal. We hope this information helps.

          Reply
      • Vonda

        Hi Margo, thanks for using our blog. If you do not receive your electronic payment on the scheduled pay date, please contact your bank or financial institution first. If you still need to report a late, missing, or stolen Social Security payment, please visit our Frequently Asked Questions web page. We hope this information helps.

        Reply
        • John S.

          Hi.can I get it the phone number to the Derect express?I think it’s called coal America bank?

          Reply
          • Vonda

            Hi John, thanks for using our blog to ask your qustion. The Direct Express Customer Service number is 1-888-741-1115. Visit the Direct Express web page for more information. We hope this helps.

    • Ann C.

      Hi, Arthur. For your security, we do not have access to private information in this venue. We ask that members in our Blog community to continue to work with our offices with specific questions. Please be aware our call volume is higher than normal. Generally, you will have a shorter wait if you call later in the day. We hope this helps. 

      Reply
    • Malik w.

      Check your claim status

      Reply
    • kathy d.

      My hearing progress was at step three has now completely disappeared, no hearing, status, etc. at all on my page??

      Reply
      • Vonda

        For your security, Kathy, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.  Please be aware that our call wait times are longer than normal. We hope this information helps.

        Reply
    • Vonda

      Hi Arthur, thanks for using our blog. We apologize for the difficulties you are experiencing. Please call your local Social Security office and explain the situation. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  6. TS

    How can I get an estimated Social Security Benefit statement? I just want to know at certain age what my benefits would be, based on the income so far. I’ve received a few in the past but is it not online?

    Reply
    • Ann C.

      Hi, T5. Thanks for your question.Yes, it is available online. You can use your personal my Social Security account to estimate future beneits and so much more. We hope this helps. 

      Reply
      • Linda K.

        No it is not available on line. No status is available

        Reply
  7. John S.

    Personal loans have become one of the most popular aspects during a financial crisis. Traditionally personal loans were offered by banks but in recent times, lenders have made the procedures user-friendly and you can apply for a personal loan online.

    Reply
  8. Cynthia R.

    Checking on my status for my claim

    Reply
    • Donna A.

      I’m trying to check the status of

      Reply
      • Vonda

        Hi Donna, thank you for using our blog to ask your question. You can log in to or create a my Social Security account to check the status of your application online.

        If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

        Reply
      • Gayle R.

        Trying since July to sign up for Spousal Benefits; have made many calls to SSA – each time, “they’ll call me to set up an appointment”
        Still have not heard; I call regularly; most times am cut off while on hold. This morning, for example, I’ve called 4 times….on hold now.
        Please advise if I can complete this process on line

        Reply
        • Patty

          Hi Gayle. Thank you for your question.  To qualify for spouse’s benefits, your spouse must be receiving retirement or disability benefits.  Also, if you qualify for Social Security benefits on your own record we pay that amount first. If your benefits as a spouse are higher than your own benefits, you will get a combination of benefits equaling the higher spouses benefit.  However, keep in mind that a spouse’s benefit cannot exceed one-half of the worker’s full retirement amount (not their reduced benefit amount). Check out our Benefits for Your Spouse web page for more information.

          Check out our Apply for Social Security Benefits web page which provides the details on applying for Retirement or Spouse’s Benefits. We hope this is helpful!

          Reply
      • Wilmoth. K.

        Social security is suppose too send a check in the amount of 1,788 , because my check was sent too a other bank. Have not received anything yet. Should have received Sept 15

        Reply
        • Vonda

          For your security, Wilmoth, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.  Please be aware that our call wait times are longer than normal. We hope this information helps.

          Reply
    • Vonda

      Hi Cynthia, thank you for using our blog to ask your question. You can log in to or create a my Social Security account to check the status of your application online. 

      If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

       

      Reply
      • Lorraine M.

        I’m checking social security check and benefits.

        Reply
    • Janet K.

      checking on claim status

      Reply
    • Scolia S.

      I applied for disability three weeks ago someone was supposed to call me they never did I wanna know my status for next steps

      Reply
      • Patty

        Hi Scolia. Thanks for using our blog. For your security, we do not have access to private information in this venue.  We ask members in our Blog community work with our offices with specific questions.  You can call us at 1-800-772-1213 to discuss the status of your disability claim or you can call your local Social Security office.  Please look for the general inquiry telephone number under Show Additional Office Information.  Please be aware that our call wait times are longer than normal. For more information on how to check the status of your disability claim, check out our Frequently asked Questions. We hope this information helps.

        Reply
  9. Bonnie C.

    I need a paper showing how much I get a month

    Reply
    • Bonnie C.

      I need a paper showing how much I get a month

      Reply
      • Vonda

        Hi Bonnie, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a benefit verification letter. This letter is sometimes called a budget letter, a benefits letter, a proof of income letter or a proof of award letter. You also may be able to request a benefit verification letter by using our automated telephone services at 1-800-772-1213.  At the prompt, indicate that you’re requesting a proof of income letter. You can conduct business through the automated services 24 hours a day. 

        Reply
      • Lorraine M.

        I’m checking the statistics on my benefits.

        Reply
  10. Patricia B.

    I turned 65 in March 2021. I applied for RSDI and SSDI in September 2021. I was not approved for SSDI with an effective date of 12/2021. The letter said I did not meet documentation for disability until 12/2021. However no detailed explanation of what records that was. In order to see if I want to appeal the begin date I need to know what they used. How can I get verification of what they used?

    Reply
    • Patricia B.

      Sorry I meant that I was approved for The disability part with effective date of 12/2021.

      Reply
    • Patty

      Hi Patricia. Unfortunately, your concerns are a bit more complex than we can handle in this forum. For your security, we do not have access to information about your account in this venue. We ask that members in our Blog community continue to work with their local office for specific questions. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal.  Thanks.

      Reply

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