Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Social Security Improves Customer Experience Ranking
Reading Time: 1 Minute
We’re committed to improving customer service by providing more access to our programs and services, and our efforts have paid off. We’re proud to announce that Social Security’s ranking on Forrester’s 2023 Customer Experience Index increased by 3.3 points – the only agency on the list to make a significant gain. We achieved this higher […]
Continue reading "Social Security Improves Customer Experience Ranking" →
Learn About Social Security Online in 2024
Reading Time: 1 Minute
Our programs touch the lives of more than 71 million people. We work hard to ensure critical benefits and other services are accessible to you. Consider the start of the new year as an opportunity for you to engage with us online. This begins with creating your free and secure personal my Social Security account. […]
Continue reading "Learn About Social Security Online in 2024" →Tags: my Social Security, my Social Security account, online services
Social Security and Scam Awareness
Reading Time: 1 Minute
Social Security imposter scams continue to be widespread across the United States. Scammers use targeted, sophisticated tactics to deceive you into providing sensitive information or money. If you receive a suspicious letter, text, email, or call, do not respond. We want you to know how to identify a scammer and avoid becoming a victim. Did […]
Continue reading "Social Security and Scam Awareness" →Tags: fraud, my Social Security, scams
SSA Talks: Will Social Security Be There When I Retire?
Reading Time: 1 Minute
Our Chief Actuary, Steve Goss, answers this question in the latest episode of our audio series, SSA Talks. In this 13-minute episode, Steve sheds light on the Social Security Trust Funds and how they relate to your future benefits. The episode is accompanied by a fact sheet and transcript. In addition to providing more information […]
Continue reading "SSA Talks: Will Social Security Be There When I Retire?" →Tags: General Information, retirement, retirement benefits, SSA Talks
Save Your Place in Line with Mobile Check-in Express
Reading Time: 1 Minute
Our Mobile Check-In Express feature makes it easier to check in if you must visit a Social Security office. To use Mobile Check-In Express, scan the QR code located at your local Social Security office. This will allow you to check in for: Scheduled and non-scheduled appointments. Services—including requesting a replacement Social Security card, a […]
Continue reading "Save Your Place in Line with Mobile Check-in Express" →
Access Your Earnings History with my Social Security
Reading Time: 2 Minutes
It may have been years or even decades since you thought about how much you earned at your first job. Did you know that you can find out how much you made that first year? Or any year you worked? Your earnings history is a record of your progress toward your future Social Security benefits. […]
Continue reading "Access Your Earnings History with my Social Security" →Tags: General Information, my Social Security, my Social Security account, social security, Social Security benefits
How SSA.gov Helps You
Reading Time: 2 Minutes
We’re excited to announce that we’ve added two screening tools to our redesigned website! SSA.gov provides you with many ways to learn about our programs and do business with us online. These tools are designed to help you determine your eligibility for benefits and help you request a replacement Social Security card. Benefits Screener You […]
Continue reading "How SSA.gov Helps You" →Tags: Disability, retirement, retirement benefits, social security, Social Security benefits, Social Security card, social security disability benefits, SSI, supplemental security income, survivors benefits
Social Security’s Most Popular Baby Names for 2022
Reading Time: 2 Minutes
Olivia and Liam are once again America’s most popular baby names in 2022. Liam has topped the list for six years in a row, and Olivia has been the top choice for new parents for four years. There is only one new name in the top 10, with Luna crawling into the top 10 for […]
Continue reading "Social Security’s Most Popular Baby Names for 2022" →Tags: Baby names, my Social Security, my Social Security account, online services
Social Security Cards Are Safer at Home
Reading Time: 1 Minute
Scams to steal your personal information are at an all-time high. It’s important to continue to safeguard personal documents such as your Social Security card. A Social Security card is not an identification document. In many situations, you only need to know your Social Security number (SSN). Your physical card is not necessary for most […]
Continue reading "Social Security Cards Are Safer at Home" →Tags: fraud, scams, social security, Social Security card, SSN, telephone scams
Social Security and OIG Hold Annual Slam the Scam Day
Reading Time: 1 Minute
Social Security scams are an ongoing government imposter fraud scheme. We continue to raise public awareness about Social Security imposter scams during the fourth annual “Slam the Scam” Day on March 9. For several years, Social Security impersonation scams have been one of the most common government imposter scams reported to the Federal Trade Commission. […]
Continue reading "Social Security and OIG Hold Annual Slam the Scam Day" →Tags: fraud, Office of the Inspector General, OIG, scams, telephone scams
