Online Services, Social Security Number and Card

100,000 Have Replaced Their Social Security Cards Online

October 13, 2016 • By

Reading Time: 2 Minutes

Last Updated: November 3, 2023

issnrc-100000Losing an important document, like a Social Security card, can sometimes be a hassle. But it doesn’t have to be. Social Security is with you throughout life’s journey, not just when you’re ready to retire. We’re here in the event that you need disability benefits, survivors benefits, a record of your earnings, and even when you need to request a replacement Social Security card.

And now, if you live in a growing number of states, you can request a replacement Social Security card online.  Our new online version of the Application for a Social Security Card can make getting a replacement super easy and stress free. It allows people in certain areas to apply for a replacement card through our secure my Social Security account portal without traveling to a field office or card center as long as you’re not requesting a name change or any other change to your card.

One hundred thousand people have already replaced their card through their personal my Social Security account. Yes, that’s right, 100,000! You can be one of the next 100,000 who replaces their Social Security card online, as long as you meet certain requirements.

Currently, the District of Columbia, Idaho, Iowa, Kentucky, Michigan, Mississippi, Nebraska, New Mexico, North Dakota, Pennsylvania, Washington, Wisconsin, Maryland, Arizona, and South Dakota provide residents with online access to replace their cards. Later this year we plan to add more states to this growing list.

To get started, you’ll need to create a personal my Social Security account. When you open a personal my Social Security account, we protect your information by using strict identity verification and security features. The application process has built-in features to detect fraud and confirm your identity. Your security and protection is what matters the most. Once you have a personal account, simply access your account and follow the instructions to replace your Social Security card. It’s safe, convenient, and secure.

Keep in mind that in many cases, even if you lost your card, you may not need a replacement. In most cases, simply knowing your Social Security number is enough. But if you do need a replacement, we make it easy.

Learn more about getting a replacement Social Security card and find out if you can request yours online by visiting our Social Security Number and Card page.

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

Comments

  1. joyce e.

    my husband and myself never received the new medicare cards, when will we get them?

  2. John S.

    online says to use my online account, but my social security account says I can not order a replacement Soc Sec card online but need to contact my local office. My online account also no longer allows me to access the benefit estimator for different retirement dates. And neither your online web page nor your 800 # will provide any direct # for contacting my local office.

    • Ann C.

      Hi, John. We are sorry for your frustration. You can use our Online Retirement Estimator to obtain estimates on your future retirement benefits. You can also access your personal my Social Security account to review estimates of your retirement, disability, and survivors benefits, your earnings record, and the estimated Social Security and Medicare taxes you’ve paid. Keep in mind that you may not need a replacement Social Security card. You will rarely need to show it. Knowing the Social Security number is what is important. If you’re not eligible to apply for a replacement Social Security card online but need to learn more on the process and what documents you will need to get a card please visit Social Security Number and Card web page. Keep in mind all submitted documents must be either originals or copies certified by the issuing agency and must (unless otherwise indicated) have been issued within the last two years. We cannot accept photocopies or notarized copies of documents. Once you’ve submitted all the needed documents in person or by mail at your local Social Security office, it can take up to 10 business days from the date we received the application to mail a replacement card. We hope this helps.

  3. Marita J.

    How many days will it take to get a replacement SSN card after online request?

    • Vonda V.

      Hi Marita, thank you for the question. We will mail your Social Security card as soon as we have all of the necessary information. Generally, you will get your card within 10-14 business days from the date your application is processed.

  4. Rebecca T.

    I have not received my new social security card and can not find a way to see if it has been mailed. I have a social security set up on line…..but I can not receive any help on line. I do not need a replacement of old card…I am looking for my new card. Help please

  5. Louis R.

    lost social security card

    • Vonda V.

      Hi Louis. First, realize you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. However, if you must get a replacement card, you may be able to apply online. If you do not qualify to apply online, then you can apply by mail or visit your local office with required documentation. All documents must be either originals or certified copies. To learn more on how to get a replacement card and see if you can apply online, please visit our “Social Security Number and Card” web page.

  6. Eleanor G.

    Well, that is giving me a problem. I had to shred my SS card after I got the Medicare card but some forms have come my way that require a SS#. What do I do about that?

    • Ray F.

      Hello Eleanor, to see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card, please visit our “Social Security Number and Card” web page. Thanks!

  7. Tristen H.

    How much does it cost to get a new social security card

  8. TAICIA R.

    I have not received my new Social Security card with the new ID numbers

  9. Bonita R.

    I lost my social Security card and I need to apply for another one, But every time I find some place to apply, they want to charge me to get one, But I know I don’t have to pay for me, can someone please help me,

    • Ray F.

      Hello Bonita. You can get an original Social Security card or a replacement card if yours is lost or stolen. There is no charge for a Social Security card. This service is free. Visit our Frequently Asked Questions web page for complete information on how to apply for a replacement card. Thanks!

  10. Andrea

    HI Vonda,
    I called the 1-800 number to get a more informative explanation. Because I was born in the 60’s, the verification of citizenship is not automatic, as it is for children born in this generation (where SS# is provided automatically upon birth, and thus, citizenship is verified). Because my SS# was requested by my parents after my birth, this does not provide an automatic verification of citizenship. Therefore, I must now, at the age of 50, go physically into my local social security office and verify my citizenship (despite the fact that I have a passport and a CDL). Once I do this, I should be able to use all functions of the “my Social Security” online site.

    Thank you very much for your response.

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