Online Services, Social Security Number and Card

100,000 Have Replaced Their Social Security Cards Online

October 13, 2016 • By

Last Updated: August 4, 2021

issnrc-100000Losing an important document, like a Social Security card, can sometimes be a hassle. But it doesn’t have to be. Social Security is with you throughout life’s journey, not just when you’re ready to retire. We’re here in the event that you need disability benefits, survivors benefits, a record of your earnings, and even when you need to request a replacement Social Security card.

And now, if you live in a growing number of states, you can request a replacement Social Security card online.  Our new online version of the Application for a Social Security Card can make getting a replacement super easy and stress free. It allows people in certain areas to apply for a replacement card through our secure my Social Security account portal without traveling to a field office or card center as long as you’re not requesting a name change or any other change to your card.

One hundred thousand people have already replaced their card through their personal my Social Security account. Yes, that’s right, 100,000! You can be one of the next 100,000 who replaces their Social Security card online, as long as you meet certain requirements.

Currently, the District of Columbia, Idaho, Iowa, Kentucky, Michigan, Mississippi, Nebraska, New Mexico, North Dakota, Pennsylvania, Washington, Wisconsin, Maryland, Arizona, and South Dakota provide residents with online access to replace their cards. Later this year we plan to add more states to this growing list.

To get started, you’ll need to create a personal my Social Security account. When you open a personal my Social Security account, we protect your information by using strict identity verification and security features. The application process has built-in features to detect fraud and confirm your identity. Your security and protection is what matters the most. Once you have a personal account, simply access your account and follow the instructions to replace your Social Security card. It’s safe, convenient, and secure.

Keep in mind that in many cases, even if you lost your card, you may not need a replacement. In most cases, simply knowing your Social Security number is enough. But if you do need a replacement, we make it easy.

Learn more about getting a replacement Social Security card and find out if you can request yours online by visiting our Social Security Number and Card page.


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Deputy Commissioner, Office of Communications

Comments

  1. Andrea

    I successfully created a “my Social Security” to request a replacement Social Security card that I lost (I live in California). After logging onto the system, I am confused as to why I am unable to request online. When I click on the menu “Replacement Documents” I am advised “If you are a U.S. citizen, please notify your local office.”. I feel that I meet the specified criteria:

    •I am a U.S. citizen age 50 with a U.S. mailing address
    •I am NOT requesting a name change or any other change to your card
    • I have a California driver’s license, a birth certificate and a passport.

    This is the first request I have ever made for a replacement social security card. Why am I unable to utilize the online form?

    Thank you in advance for your assistance.

    • Vonda V.

      Hi Andrea, thanks for using our blog. We are sorry you are having difficulties requesting a replacement Social Security card online. It’s difficult to say why you are unable to, as we do not have access to personal information in this venue.

      You can apply by mail or visit your local office with required documentation. All documents must be either originals or certified copies. To learn more on how to get a replacement card, please visit our “Social Security Number and Card” web page.

      • Andrea

        HI Vonda,
        I called the 1-800 number to get a more informative explanation. Because I was born in the 60’s, the verification of citizenship is not automatic, as it is for children born in this generation (where SS# is provided automatically upon birth, and thus, citizenship is verified). Because my SS# was requested by my parents after my birth, this does not provide an automatic verification of citizenship. Therefore, I must now, at the age of 50, go physically into my local social security office and verify my citizenship (despite the fact that I have a passport and a CDL). Once I do this, I should be able to use all functions of the “my Social Security” online site.

        Thank you very much for your response.

  2. kenneth j.

    I need a new social security card

    • Vonda V.

      Hi Kenneth. First, realize you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. However, if you must get a replacement card, you may be able to apply online. If you do not qualify to apply online, then you can apply by mail or visit your local office with required documentation. All documents must be either originals or certified copies. To learn more on how to get a replacement card and see if you can apply online, please visit our “Social Security Number and Card” web page. We hope this helps!

  3. Margaret A.

    Lost my Soc. Sec card. How do I replace it for free?

    • Ray F.

      Hello Margaret, please visit our Frequently Asked Questions web page on “Social Security Number and Card”. Thanks!

  4. Shela L.

    I moved to here Idaho, I was California.
    New my address Please for the new bank.

    • Ray F.

      Hello Shela. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot update information on your record.
      If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address and update your direct deposit information online by using a my Social Security account.
      Just a reminder – Please be cautious about posting personal information on social media channels. Thanks!

  5. Shela L.

    I moved to here Idaho, I was California.
    New my address:
    Shela La Vina Brasher
    Coeur D` Alene, Idaho 83815

    Old Address : 27501 Goldrush Ct.
    Tehachapi, Ca. 93561

  6. Sandra L.

    Haven’t received new card being issued without SS#

  7. Thomas R.

    I am on myssaaccount.gov I want to apply for a replacement social security card on line. I’m eligible to do so. But after you get the screen that tells me I can do it online there are no instructions for how to do it, or what the next step is.

    • Ray F.

      We apologize for the inconvenience, Thomas. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  8. Joseph Z.

    cost of replacement card

    • Kenny O.

      Hello Joseph, you can get an original Social Security card or a replacement card if yours is lost or stolen. There is no charge for a Social Security card.
      To learn more about the process and what documents you will need for a new card, visit: “Social Security Number and Card” web page.
      Again, this service is FREE. You may report anyone attempting to charge for getting a number or card, by calling our Office of the Inspector General hotline at 1-800-269-0271. Thanks!

  9. Wolfgang P.

    I was unable to print the 4 numbers to prove that I am not a robot.

  10. Wolfgang P.

    I was unable to print the numbers proving that I am not a robot.

Comments are closed.