Online Services, Social Security Number and Card

100,000 Have Replaced Their Social Security Cards Online

October 13, 2016 • By

Last Updated: August 4, 2021

issnrc-100000Losing an important document, like a Social Security card, can sometimes be a hassle. But it doesn’t have to be. Social Security is with you throughout life’s journey, not just when you’re ready to retire. We’re here in the event that you need disability benefits, survivors benefits, a record of your earnings, and even when you need to request a replacement Social Security card.

And now, if you live in a growing number of states, you can request a replacement Social Security card online.  Our new online version of the Application for a Social Security Card can make getting a replacement super easy and stress free. It allows people in certain areas to apply for a replacement card through our secure my Social Security account portal without traveling to a field office or card center as long as you’re not requesting a name change or any other change to your card.

One hundred thousand people have already replaced their card through their personal my Social Security account. Yes, that’s right, 100,000! You can be one of the next 100,000 who replaces their Social Security card online, as long as you meet certain requirements.

Currently, the District of Columbia, Idaho, Iowa, Kentucky, Michigan, Mississippi, Nebraska, New Mexico, North Dakota, Pennsylvania, Washington, Wisconsin, Maryland, Arizona, and South Dakota provide residents with online access to replace their cards. Later this year we plan to add more states to this growing list.

To get started, you’ll need to create a personal my Social Security account. When you open a personal my Social Security account, we protect your information by using strict identity verification and security features. The application process has built-in features to detect fraud and confirm your identity. Your security and protection is what matters the most. Once you have a personal account, simply access your account and follow the instructions to replace your Social Security card. It’s safe, convenient, and secure.

Keep in mind that in many cases, even if you lost your card, you may not need a replacement. In most cases, simply knowing your Social Security number is enough. But if you do need a replacement, we make it easy.

Learn more about getting a replacement Social Security card and find out if you can request yours online by visiting our Social Security Number and Card page.


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Deputy Commissioner, Office of Communications

Comments

  1. Carolyn P.

    how to unlock account?

    • Ann C.

      Hi, Carolyn. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  2. Evelyn E.

    I need to replace my social security card plz

    • Ann C.

      Hi, Evelyn. First, realize that you may not need a replacement card. You will rarely need to show it. Knowing the Social Security number is what is important. To see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card please visit our Social Security Number and Card page. Keep in mind all submitted documents must be either originals or copies certified by the issuing agency and must (unless otherwise indicated) have been issued within the last two years. We cannot accept photocopies or notarized copies of documents. Once you’ve submitted all the needed documents, it can take up to 10 business days from the date we received the application to mail a replacement card. We hope this helps.

  3. Jaci O.

    Need a replacement for my sons social security card. His billfold was stolen (Andrew Jackson Opsahl). I have his birth certificate, a copy of his drivers license.
    What else is needed to get a replacement or even if I can do this

  4. James B.

    I could not register for my ss account

  5. keith h.

    I need a new social security card to get a id

    • Vonda V.

      Hi Keith, thank you for your question. To get a replacement card, you may be able to apply online. If you do not qualify to apply online, then you can apply by mail or visit your local office with required documentation. All documents must be either originals or certified copies. To learn more on how to get a replacement card and see if you can apply online, please visit our “Social Security Number and Card” web page.

  6. Eric M.

    How do I get a replacement social security card for my minor child?

    • Ann C.

      Thanks for your question, Eric. Generally, when applying for a replacement Social Security card for a child under the age of 18, we consider the parent(s) or step-parent with custody, as the proper applicant. Remember that knowing your child’s number is what is important. You will rarely need to show your child card, but if you need information on how to obtain a replacement Social Security card, visit our Frequently Asked Questions. You will need to present documents proving your identity, your child’s identity and citizenship status (if not already established), and evidence of your relationship to, or responsibility for, your child. Also keep in mind the submitted documents must be originals. You can use birth certificates to prove your child’s age or citizenship. But you cannot use it as proof of identity. We hope this helps.

  7. Brenda J.

    I need my new social security card I have called about this my Dr ‘s office said they won’t see me until I get my new card.

    • Vonda V.

      Hi Brenda. It sounds like you may be referring to your new Medicare card. Medicare has finished mailing out the new Medicare cards. If you haven’t received yours, you may need to update your address. You can do both – change your address and request a replacement Medicare card – in your personal my Social Security account. If you are unable to create an account or encounter a problem, call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk” or contact your local Social Security office.

      Please contact Medicare directly by calling 1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048) to inquire about making an appointment with your doctor’s office.

  8. Darlene S.

    I think this is convenient for those people who are handicapped and don’t have time to stand in line and wait for someone to help them to fill out an application for another card.

  9. Faye S.

    We are both lacking the new SS cards which have or are being replaced. Somewhere we got the news that it could be “April”2019 before we received ours. My is Faye S. Jennings with the old card SS@ 247 with a birthday of, , My husband is Billy R. Jennings with the old # being *** – ** – *** and his birthday is 1936. We reside at 3025 Path, S.C. 29654

    • Vonda V.

      Hi Faye. Medicare has finished mailing out the new Medicare cards. If you haven’t received yours, you may need to update your address. You can do both – change your address and request a replacement Medicare card – in your personal my Social Security account. If you are unable to create an account or encounter a problem, call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk” or contact your local Social Security office.

      Go to http://www.medicare.gov/newcard for additional details for those that haven’t received their card.

  10. Rev. D.

    yea sure how! with out going in to a 5 to 6 hour wait at my local offices, in Columbus Ohio

Comments are closed.