Your Social Security Statement is now at your fingertips
Reading Time: 2 MinutesLast Updated: November 6, 2023
Have you ever received a Social Security Statement in the mail? You know, the one that shows all the earnings you’ve had each year and how much you could receive per month in Social Security benefits when you retire? The Statement contains crucial information workers need to plan for a comfortable retirement. Now, thanks to my Social Security, this information—and so much more— is only a few minutes away!
Your personal my Social Security account is secure and gives you ready access to your earnings records, Social Security benefit estimates, and printable Statements. Those who already receive benefits can view their payment history, current status, and manage their benefits.
To open a personal my Social Security account, go to our website and select “Create an Account” to get started. You must be 18 years old, have a valid Social Security number, U.S. mailing address (or a military address if deployed overseas), and an email address.
In some cases — like if there was reported credit card fraud under your name or Social Security number — you may have to contact your local Social Security office to open a personal my Social Security account.
Once registered, you can:
- Verify your earnings history.
- View estimated Social Security benefits based on your past earnings.
- View Social Security and Medicare taxes you’ve paid over your lifetime.
- Print your current Social Security Statement.
- Request a replacement Social Security card (in some states).
If you’re currently getting benefits, you can:
- View benefit payment information.
- Change your address and phone number.
- Start or change electronic payments.
- Get a replacement Medicare card.
- Get a replacement 1099 for tax season.
- Get a benefit verification letter.
When you sign up for a personal my Social Security account, we use a secure authentication process to protect the privacy of your identity and your Social Security Statement information. In addition to your unique username and password, you can also further protect your personal my Social Security account with a secure code texted to your phone every time you log in.
Just one more way Social Security strives to provide customers with peace of mind. Learn more at on our website.
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Tags: Medicare, my Social Security, my Social Security account, Social Security benefits, Social Security statement, SSN
See CommentsAbout the Author
Doug Walker, Deputy Commissioner, Communications
Deputy Commissioner, Office of Communications
Comments
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Jean M.
I could not create an account. The “Contact Us” page gave an error. Disappointed and frustrated.
Avis K.
I am attempting to make a my social security account and it keeps asking me for an activation code of which I don’t have. Will one be sent in the awards letter and that means I have to wait for it? I have only done the application to receive so benefits related to retirement on July 15th. I am not employed and am just trying to find out when I will be getting my benefits.
Thx for your time
A.C.
Hi, Avis. Thanks for your question. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Randolph T.
I need to change my e-mail address to rstorresinsd@gmail.com
A.C.
Hi, Randolph. You can change your email address by accessing your personal my Social Security account. If you encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Thomas L.
I’ve tried several times to set up an online account, although each time I get the message it can’t verify me. I know the information I’ve entered is correct. I don’t see anywhere how I can contact someone to rectify this and set up an account. This is supposed to be a simple process!
A.C.
Hi, Thomas. We are sorry to hear you had difficulty creating your personal my Social Security account. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Jordan C.
Hello!
I’m buying a house and my lender need the award letter where my son/ me receive Social Security from his passing.
Can u get me that letter please
Thanks
L.A.
Hi Jordan. If you need proof you get Social Security benefits, Supplemental Security (SSI) Income or Medicare, you can request a benefit verification letter online by using your personal my Social Security account. We hope this helps.
Quang V.
I tried to create an account but the system locked me out due to wrong answers on questions ( that I don’t remember or don’t know the answers to).
quang vinh do
L.A.
Hi Quang. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Tasha C.
i need a copy of my award letter but im locked out for 24hrs and dont know the reason
A.C.
Hi, Tasha. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. They can also assist with a benefit verification. We hope this helps.
Donald F.
If you live in the netherlands, how can i open an online mysocialsecurity?
Jason H.
So all I want is a benefit letter that I can submit to an NGO where I receive services.I’ve been locked out of mysocialsecurity account because I didn’t change the password and now because i’ve made too many attempts to login even with a reset code-which BTW doesn’t give any instructions on how to use this “one-time reset code”…where do I input the code? So I can’t even get through on the phone the automated voice doesn’t understand me and there is no contact information other then “mysocialsecurity” account FAQ’s and such. So what about people that have no internet access? Time is running out for me to submit my SSDI benefit statement to the NGO-I’ve already missed the submission deadline for my Medicaid-can somebody please help me?
A.C.
Hi, Jason. We are sorry you had difficulty accessing your personal my Social Security account. For your security, we do not have access to private information in this venue. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. If your issue is time sensitive, it may be best to visit your local field office so that a representative may assist you. We hope this helps.
Rosario A.
For the past 2 weeks I’ve been trying to create an account online and I’ve had trouble over and over. I’ve used my W-D information from 2016 and have had no luck. Unfortunely, I am unable to go personally to local office due to my new employer. Can someone please email me with further instructions? Thank you.