You Know Where to Find Us (Because We Make It Easy)
Reading Time: 1 MinuteLast Updated: November 6, 2023
For 80 years, Social Security has been there for you and your family when you need us most. And, finding us at our field offices, where you can speak with an employee face-to-face, is easier than ever!
Our handy Field Office Locator is accessible from your computer and mobile device. On the website, you can enter your zip code to find the address, phone number and hours of the Social Security office closest to you. You can also use this tool to see a map and get directions; if you’re on your mobile device, it will even give you turn-by-turn directions.
Since you are already online, you could skip the traffic and lines by taking advantage of our other online features, too. Check out What You Can Do Online, where you’ll find that many of our services are just a click away!
For example, you use the Retirement Estimator to estimate future benefits, apply for Social Security benefits online and sign up for a personal my Social Security account. Setting up a personal my Social Security account is convenient and secure. You’ll have access to your Social Security Statement, and if you already receive benefits, you can view and print your verification letter and manage your benefits.
Some people prefer doing business in person, though, and that’s why our offices are there! Our employees are passionate about providing you with the best service possible, and we’re proud of our long history of doing so. When you visit us, whether in person or online, we’re always ready to help!
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Tags: my Social Security, my Social Security account, online services, retirement, Social Security benefits, Social Security statement, SSA
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Doug Walker, Deputy Commissioner, Communications
Deputy Commissioner, Office of Communications
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wayne h.
I’m trying to make an appointment at the Framingham MA SS office
V.V.
Hello Wayne. We currently do not have an online appointment scheduler. However you do not need an appointment to file for benefits or appeal a disability decision. You can file for the following benefits online:
•Retirement;
•Medicare; and
•Disability.
If you do not want to apply for benefits online, or you need to speak to us for any other reason, you can schedule, reschedule or cancel an appointment by:
•Calling us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., Monday through Friday; or
•Contacting your local Social Security office .Thanks!
Kevin l.
Why can’t I make an appt in my local office on line. It would certainly save time
V.V.
Hi Kevin. We currently do not have an online appointment scheduler. See our Frequently Asked Questions web page for information on scheduling an appointment.
Isabel O.
i retired at 47 disability my husband is 65 retired in june this year his retirement age is 66, but has been approved for disability due to heart condition, will my check increase? or do i have to wait till i’m 60+ ? Thank you so much.
V.V.
Hi Isabel, thank you for your questions. For you to qualify for spouse’s benefits on your husband’s record, you must be 62 years old. If you are 62 or older and qualify for your own benefit, you must file for that first. If benefits as a spouse are higher than your own benefit, you will get a combination of benefits equaling the higher spouse benefit. Visit our Retirement Planner: Benefits for Your Spouse for more information.
Gary
I know there is a number to call in Charlotte to make an appointment at my local office in Matthews, NC,
can i please get that number thanks
K.O.
Hello Gary. To make an appointment to see your local Social Security office representative, You may call: 1-800-772-1213 (TTY 1-800-325-0778), representatives are available between 7 a.m. and 7 p.m. Hope this helps. Thanks!
Karen B.
I would like to sign up for spousal benefits.
John R.
How do you find out the status of a Medicare Part B application. I submitted my application two weeks ago and it still shows no information at both the SSA site and at the Medicare.gov site. When I call the SSA office it is a 2 hour wait. I am still working and I am unable to wait on the phone for hold times of that length. There is no “chat service” on the SSA site. The Medicare.gov site “chat service” says they cannot help me because SSA hasn’t processed my request.
John R.
All your web pages should have a clearly visible series of links to my local SSA office where I can make an appointment.
Karen S.
How do I make an appointment at the boulder, Colorado office?
R.F.
Hello Karen. We currently do not have an online appointment scheduler. However you do not need an appointment to file for benefits or appeal a disability decision. You can file for the following benefits online:
•Retirement;
•Medicare; and
•Disability.
Many services are conveniently available anytime at our website, and beneficiaries can create their personal my Social Security account to manage their Social Security benefits.
If you do not want to apply for benefits online, or you need to speak to us for any other reason, you can schedule, an appointment by:
•Calling us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., Monday through Friday; or
•Contacting your local Social Security office.
Barbara G.
I am finding it impossible to make an appointment to speak to someone face-to-face. Please HELP!!!
R.F.
Hello Barbara. We currently do not have an online appointment scheduler. However you do not need an appointment to file for benefits.
You can file for the following benefits online:
•Retirement;
•Medicare; and
•Disability.
If you do not want to apply for benefits online, or you need to speak to us for any other reason, you can schedule an appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778) Monday through Friday, between 7 a.m. to 7 p.m. Generally, you will experience a shorter wait time if you call later during the day or later in the week. Or you can contact your local Social Security office.
Thanks!
Jeannette C.
I am having difficulty signing up for Medicare only. I would like to make an appointment at my local office in Clawson Michigan on Friday 11/7/2018
V.V.
Hi Jeannette. Sorry to hear you are having difficulties with our online Medicare application. To make an appointment to apply for Medicare, call 1-800-772-1213 (TTY 1-800-325-0778). Representatives are available between 7 a.m. and 7 p.m. or contact your local Social Security office.