Online Services

You Know Where to Find Us (Because We Make It Easy)

January 21, 2016 • By

Reading Time: 1 Minute

Last Updated: November 6, 2023

you know where to find usFor 80 years, Social Security has been there for you and your family when you need us most. And, finding us at our field offices, where you can speak with an employee face-to-face, is easier than ever!

Our handy Field Office Locator is accessible from your computer and mobile device. On the website, you can enter your zip code to find the address, phone number and hours of the Social Security office closest to you. You can also use this tool to see a map and get directions; if you’re on your mobile device, it will even give you turn-by-turn directions.

Since you are already online, you could skip the traffic and lines by taking advantage of our other online features, too. Check out What You Can Do Online, where you’ll find that many of our services are just a click away!

For example, you use the Retirement Estimator to estimate future benefits, apply for Social Security benefits online and sign up for a personal my Social Security account. Setting up a personal my Social Security account is convenient and secure. You’ll have access to your Social Security Statement, and if you already receive benefits, you can view and print your verification letter and manage your benefits.

Some people prefer doing business in person, though, and that’s why our offices are there! Our employees are passionate about providing you with the best service possible, and we’re proud of our long history of doing so. When you visit us, whether in person or online, we’re always ready to help!

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

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Comments

  1. Bryon M.

    How do I make an appointment to visit my local field office (Walla Walla, WA)?

    • L.A.

      Hi Bryon. To make an appointment, please call our toll free number, 1-800-772-1213 (TTY 1-800-325-0778), from Monday through Friday, between 7:00 a.m. and 7:00 p.m. You may also contact your local Social Security office. We hope this helps.

  2. Ron M.

    Can I mail Forms CMS-40B and CMS-L654 to my local office or do I have to take them there in person?

  3. Ginny D.

    Would like to make an appointment to come in and speak with someone

    • L.A.

      Hi Ginny. You can schedule an appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778), between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call later in the week. We hope this helps.

  4. Tim M.

    You show the toll free phone hours as 7 am to 7 pm but don’t say what time zone. Eastern would seem most logical, is this correct?

    • L.A.

      Hi Tim. We have call centers through out the U.S. which cover every time zone. Depending where you live, the “7:00 a.m. until 7:00 p.m.” is based on your time zone. We hope this helps.

  5. Gerald W.

    I know my own name and SS number why do you not know it?

  6. SUSAN B.

    I have not received my monthly social security payment as of today.? I want to know whom do I contact so that I can receive my payment?
    Thank you

    • A.C.

      Hi, Susan. If you still have not received your electronic payment on the scheduled pay date, please contact your bank or financial institution first. If you still need to report a late, missing, or stolen Social Security payment, visit our Frequently Asked Questions. We hope this helps.

  7. Leo A.

    where is the closest office to me? I live in Northbrook, Il Zip 60062

  8. Ronald D.

    I need to fill out form 1763

    • L.A.

      Hi Ronald. We do not offer form CMS-1763 online. If you wish to terminate your Medicare enrollment, a signed request for termination and a personal interview is required. You will have to go to your local Social Security office, and we will help you submit a signed request for termination or Form CMS-1763. We hope this helps.

  9. Claire W.

    I have repeated requested info as to how I might get stolen Social Security Checks replaced. I only get referrals to other Sites. Please assist.

    • L.A.

      Hi, Claire. We are sorry to hear that. If you need to report a late, missing , or stolen Social Security payment, please visit our Frequently Asked Questions for instructions. Thanks!

  10. Elizabeth L.

    I am trying to make an appointment because I have a problem with my reported income (it is missing for 2015). I received a call from the local office telling me that I have to bring paperwork to them, but they did not provide a local number or any way to set up an appointment. The website does not appear to have anything either.
    What am I supposed to do?

    • A.C.

      Hi, Elizabeth. We are sorry for your frustration. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday and a representative will assist you. We hope this helps.

Comments are closed.