You Know Where to Find Us (Because We Make It Easy)
Reading Time: 1 MinuteLast Updated: November 6, 2023
For 80 years, Social Security has been there for you and your family when you need us most. And, finding us at our field offices, where you can speak with an employee face-to-face, is easier than ever!
Our handy Field Office Locator is accessible from your computer and mobile device. On the website, you can enter your zip code to find the address, phone number and hours of the Social Security office closest to you. You can also use this tool to see a map and get directions; if you’re on your mobile device, it will even give you turn-by-turn directions.
Since you are already online, you could skip the traffic and lines by taking advantage of our other online features, too. Check out What You Can Do Online, where you’ll find that many of our services are just a click away!
For example, you use the Retirement Estimator to estimate future benefits, apply for Social Security benefits online and sign up for a personal my Social Security account. Setting up a personal my Social Security account is convenient and secure. You’ll have access to your Social Security Statement, and if you already receive benefits, you can view and print your verification letter and manage your benefits.
Some people prefer doing business in person, though, and that’s why our offices are there! Our employees are passionate about providing you with the best service possible, and we’re proud of our long history of doing so. When you visit us, whether in person or online, we’re always ready to help!
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Tags: my Social Security, my Social Security account, online services, retirement, Social Security benefits, Social Security statement, SSA
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Doug Walker, Deputy Commissioner, Communications
Deputy Commissioner, Office of Communications
Comments
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Marcia G.
I want to make an appointment to talk about benefits that I am getting on retirement
A.C.
Hi, Marcia. You do not have to make an appointment to come in to our offices, but with an appointment, you will be helped before our walk-in customers. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday, and a representative will assist you. In most cases, you can handle your business by phone. Thanks.
John C.
I waited on hold for 1 hr and was connected directly to survey without being connected to an agent. I called a second time and was put on hold for an additional hour
A.C.
Hi, John. We’re sorry that you had difficulty reaching someone by phone. We may have been experiencing higher than normal call volume. If you still need assistance, you can click “Get Help” in your personal my Social Security account to “Ask a Question”. Click “Talk to an Expert” for a call back. We hope this helps.
David L.
How do I find all the companies that I work for that may owe me for when I retire.
Eric E.
Trying to make appointment at Santa Barbara office.
They do not answer phone. Just need to make an appointment.
A.C.
Hi, Eric. You do not have to make an appointment to come in to our offices, but with an appointment, you will be helped before our walk-in customers. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday, and a representative will assist you. In most cases, you can handle your business by phone. We hope this helps.
Jan R.
Correction on email jaragan@sbcglobal.net. Not jan.ragan@ethanallen.com
Jan R.
Kevin Ragan is on SS disabilities and we have been at the Lansing office twice within the last month. We have to find out if benefits are being taken out for insurance which he turns 65 in August. I have done the paperwork three times so we don not know where we stand with insurance with him. I have a job change which starts in July and I need to have this worked out. I would like to set up an appointment with a supervisor so we can finalize this. We do not have the resources to pay for insurance three times per month. Again we want to meet with a supervisor. His SS *** – ** – ***.
Thank you and the date is June 10th, 2019.
Jan Ragan
A.C.
Hi, Jan. We are sorry to hear about this situation. For his security, we do not have access to private information in this venue. We ask that members in our Blog community to continue to work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. You can ask to speak with a supervisor on your next visit or call. We hope this helps.
Lucy R.
How do I make an appointment at local office?
A.C.
Hi, Lucy. You do not have to make an appointment to come in to our offices, but with an appointment, you will be helped before our walk-in customers. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday, and a representative will assist you. In most cases, you can handle your business by phone. Keep in mind, most Social Security business does not require a visit to a local field office. Many services, including applying for Retirement, Disability and Medicare benefits, are conveniently available anytime at our website. You can create a personal my Social Security account to review your earnings record and to get estimates of your future benefits. Also, through our Blog page, we respond to questions and provide general information about our programs. If you have a general question, we encourage you to ask here. We hope this helps.
Hidehiko K.
An organization needs my payroll history documents.
How can I click on this SSA.Gov. site to see the history of my income and print it out?
Please show me how to enter from home page, and how to click one by one to get there.
Michael P.
where is the e-mail ?
rick d.
No comment…a request: how do I request a local in office appt for my mother?
A.C.
Hi, Rick. Your mother does not have to make an appointment to come in to our offices, but with an appointment, she will be helped before our walk-in customers. You can schedule an appointment for her with her local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday, and a representative will assist you. In most cases, she can handle your business by phone. We hope this helps.