Online Services

You Know Where to Find Us (Because We Make It Easy)

January 21, 2016 • By

Reading Time: 1 Minute

Last Updated: November 6, 2023

you know where to find usFor 80 years, Social Security has been there for you and your family when you need us most. And, finding us at our field offices, where you can speak with an employee face-to-face, is easier than ever!

Our handy Field Office Locator is accessible from your computer and mobile device. On the website, you can enter your zip code to find the address, phone number and hours of the Social Security office closest to you. You can also use this tool to see a map and get directions; if you’re on your mobile device, it will even give you turn-by-turn directions.

Since you are already online, you could skip the traffic and lines by taking advantage of our other online features, too. Check out What You Can Do Online, where you’ll find that many of our services are just a click away!

For example, you use the Retirement Estimator to estimate future benefits, apply for Social Security benefits online and sign up for a personal my Social Security account. Setting up a personal my Social Security account is convenient and secure. You’ll have access to your Social Security Statement, and if you already receive benefits, you can view and print your verification letter and manage your benefits.

Some people prefer doing business in person, though, and that’s why our offices are there! Our employees are passionate about providing you with the best service possible, and we’re proud of our long history of doing so. When you visit us, whether in person or online, we’re always ready to help!

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

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Comments

  1. Joe P.

    Want to know what you do not make easy?
    How do I make an appointment online to go to my local field office to get questions answered?

    • A.C.

      Hi, Joe. We are sorry for your frustration. Hi. You do not have to make an appointment to come in to our offices, but with an appointment, you will be helped before our walk-in customers. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7 a.m. to 7 p.m., Monday through Friday, and a representative will assist you. In most cases, you can handle your business by phone. We hope this helps.

  2. Barbara S.

    Is it possible to make an appointment, online, at my local SS office? I’ve tried by phone for three days with no luck.

    • A.C.

      Hi, Barbara. We’re sorry that you had difficulty reaching someone by phone. We may have been experiencing higher than normal call volume. Our national toll-free number, 1-800-772-1213 (TTY 1-800-325-0778), has representatives available Monday through Friday between 7:00 a.m. and 7:00 p.m. Generally, you have a shorter wait time if you call later in the day. If you still need assistance, you can click “Get Help” in your personal my Social Security account to “Ask a Question”. Click “Talk to an Expert” for a call back. We hope this helps.

  3. Nancy C.

    I was told to enter CMS-1763 to cancel coverage, and I was led to this – total waste of time

    • V.V.

      Hi Nancy. You can voluntarily terminate your Medicare Part B (medical insurance). However, since this is a serious decision, you may need to have a personal interview. A Social Security representative will help you complete Form CMS 1763. To find out more about how to terminate Medicare Part B or to schedule a personal interview, contact us at 1-800-772-1213 (TTY: 1-800-325-0778) between Monday through Friday from 7:00 AM to 7:00 PM. You can also contact your local Social Security office.

  4. Earl L.

    all of your links to locations of ss offices goes to a page that says { page not found } !! Not useful !!

  5. mike

    trying to locate offices in Clinton, NC and Oxford NC with direct phone numbers

    • V.V.

      Hi Mike. We generally do not publish the phone numbers of our local offices because we have representatives available to assist at our national toll free number from 7 a.m. to 7 p.m. business days.

      Please keep in mind that many of our services are conveniently available anytime at our website. We encourage our customers to create a my Social Security account. With a personal my Social Security account, you can get estimates of your retirement, disability, Medicare and survivors benefits, review your earnings record and much more.

  6. Timothy J.

    Make Appt with local office. My zip code is 34235

  7. Christine M.

    I need to make an appointment at the Chula Vista office

    • A.C.

      Hi, Christine. You do not have to make an appointment to come in to our offices, but with an appointment, you will be helped before our walk-in customers. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7 a.m. to 7 p.m., Monday through Friday, and a representative will assist you. In most cases, you can handle your business by phone. We hope this helps.

  8. Marvin B.

    “field office locator” link is broken and you can’t get a page to find offices

    • A.C.

      Hi, Marvin. We are sorry you were having difficulty accessing our Social Security Office Locator. The site appears to be up and running. Thanks!

  9. Esther G.

    How to find when is my appoiment and time? please

  10. Barbara C.

    I need to come in and see a person at the Syracuse, NY office.

Comments are closed.