Disability, General, Medicare, Online Services, Retirement

With Seven Days to Celebrate — Open Your my Social Security Account Today!

July 20, 2015 • By

Reading Time: 1 Minute

Last Updated: November 6, 2023

Smiling Couple Looking at LaptopWe’re turning 80 this year, and boy, are we proud! We’re proud of our history, and we proudly remain committed to serving America, especially our most vulnerable people, including retirees, children, and individuals with disabilities.

We’ll be celebrating this milestone by declaring July 19 through 25 as National my Social Security Week.

Acting Commissioner Carolyn Colvin is hosting an event on Capitol Hill Thursday to talk about the importance of our programs and to highlight the accomplishments of the past 80 years. Social Security has evolved with the times. For example, we no longer fill out Social Security cards by hand or typewriter. And, you no longer have to come to our office to apply for benefits.

You can join in the celebration by opening a free, personal my Social Security account giving you secure and immediate online access to your personal Social Security information.

my Social Security lets you view your Social Security Statement, verify your earnings, and see estimates of the future retirement, disability, and survivor benefits you and your family may receive based on your earnings.

Amid all these changes, one thing will remain the same – our relationship with you, our customers. Social Security touches the lives of nearly everyone from the issuing of your Social Security card at birth until death – and even after – when we provide benefits for your eligible survivors.

See what 80 years of experience has taught us? Don’t wait! Join the millions and discover the benefits of opening a personal my Social Security account today. Let the celebration continue!

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications


  1. Curtisbab

  2. Curtisbab

  3. Denzil

    I have been trying to set up my online account and the thing tells me that my online is suspended for 24 hours but to not being able to verify. Many of the questions are from some financial or credit information. Twice been ask about a resent credit card application for stores like kohl’s Macy’s ect.. and loans on vehicles on dates thru lenders that I have no idea who or what the hell that information is because non of it applies to me. I have not and do not shop at those places nor have I taken out loans thru these lenders. Where the hell do you pull your information from. Even the question about how much I already received thru direct deposit did not give the choice of the correct amount. If you do not give the right answer to that question how in hell am I supposed to know answers to the other shit that I am sure that the right answer is none of the above. So please tell me where and how do you come up with your stupid questions? That supposedly only I could have the answers to because I can’t answer them.

    • Ray F.

      Hello Denzil. If you are having difficulties with your personal my Social Security account, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Sometimes, it might be best to visit your local Social Security office for further assistance.

  4. Kathy

    Can’t log ionto my acct it been a long time please help need to see my criedts

  5. shawn s.

    I have been trying to set up an account for months. Every time I try to, I get these stupid questions about my credit that has nothing to do with me! I’m the only one with this ss number, or at least I’m supposed to be. You would think that if someone else has the same # the SS office would be contacting me. They say I have to go in to an office, I hope there isn’t as long of a wait as it is on the phone! If you have a job it makes it kind of hard just to stop by a local office. The closest office to me is 40 miles away!

  6. Jani

    I used to be very happy to seek out this net-site.I needed to thanks to your time for this wonderful read!! I undoubtedly having fun with every little bit of it and I have you bookmarked to check out new stuff you blog post.


  7. Gail L.

    I live in Germany and have an APO address. I’ve been told by the social security branch at the U.S. Consulate in Frankfurt that I physically have to go to their office to open an online social security account, that I cannot do this online. I’ve tired to create an online social security account online, but get the same error messages as many of the people who have written above. Why can’t I create my online account online?

    • Ray F.

      Hi Gail, thank you for using our blog to communicate with us! We’ve checked with our operations department and they confirmed that individuals with APO/FPO/DPO addresses can still create an account overseas. The site appears to be up and running. If you’re still having problems creating your personal “my Social Security account”, please continue to work with the U.S. Embassy in Frankfurt as we are unable to assist with technical issues via this blog. Also, our Office of International Operations (OIO) home page provides more information to assist our customers living abroad. We hope this information helps.

  8. Victoria H.

    I am an American citizen living overseas – and unable to open “my social security” account. Can you advise if this will be available in the future for those of us living in another country? Kind regards, Victoria

    • Ray F.

      We apologize for the inconvenience Victoria and appreciate you trying to use our online services. At this time you must have a U. S. mailing address to create or to access your online account. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Please contact your local U.S. embassy or consulate for any assistance related to your Social Security benefits. Also, our Office of International Operations (OIO) home page provides more information to assist our customers living abroad. We hope this information helps!

  9. Sarah

    WOW! This would be great in THEORY if your online application system actually WORKS. It doesn’t. Also not working: the woman at the social security office who said she couldn’t help me and then directed me to go online which doesn’t work. That was great being pushed out of the SS office without any answers. Also not working: the two people on the “help” line who also direct me to apply online. I CANNOT USE YOUR STUPID SYSTEM AND THERE IS NOBODY TO HELP. Thanks for nothing. Worst, most stressful experience. Thanks for making retirement hell!

    • Ray F.

      We are very sorry that you are having these difficult experiences, Sarah. Please do not delay applying for benefits. You can also call us at 1-800-772-1213 Monday to Friday Between 7 a.m. and 7 p.m. and ask a representative to help you. If you cannot continue your application on line, even setting up an appointment weeks in the future will establish a protective filing date, so we urge you to get on the calendar to protect your benefits.

  10. Kristi

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