General, Online Services, Shutdown

What the Federal Government Shutdown Means to You

October 1, 2025 • By

Reading Time: 2 Minutes

Last Updated: October 1, 2025

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Congress failed to reach an agreement on funding beginning October 1, 2025. Until further notice, the federal government is shut down. We know you have questions and will do our best to answer them.

We want you to know that during the federal government shutdown, payments to all people who currently receive Social Security benefits and Supplemental Security Income (SSI) will continue with no change in payment dates. You will still receive your payments on time.

To help you manage your benefits and access important services, we encourage you to create an online my Social Security account at www.ssa.gov/myaccount/. With a personal my Social Security account, you can view benefit estimates, request a proof of income letter, apply for benefits, request a replacement Social Security card or Medicare card, and much more. It’s easy, convenient, and secure.

Our local offices will remain open to the public but will provide reduced services. During this time, we can help you:

  • Apply for benefits
  • Request an appeal
  • Change your address or direct deposit information
  • Report a death
  • Verify or change your citizenship status
  • Replace a lost or missing Social Security payment
  • Obtain a critical payment
  • Change a representative payee
  • Make a change in your living arrangement or income (SSI recipients only)
  • Obtain a new or replacement Social Security card

Hearings offices remain open to conduct hearings before an Administrative Law Judge (ALJ). Please be aware that we may not be able to assist with all in-person service requests at this time. For example, we cannot provide proof of benefits letters, or update or correct earnings records. These in-person services will resume when the federal government is operating normally.

When the shutdown ends, we will post updates on our official social media accounts, Facebook, X, LinkedIn, and Instagram. For more information on the government shutdown, visit www.ssa.gov/agency/shutdown.

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  1. Betsy E.

    I had a phone appointment I had scheduled for over a month! I didn’t receive my call at designated time. I contacted SSI asking why did I not get my call and there was no update on my account explaining why. I asked for a supervisor. After 4 days, I’m still waiting for that call! I was told I would have to make another appointment and was given one that is another month’s wait 😡

    Reply
    • Teresia T.

      This can be a long and often cruel process. Sorry to hear about the barriers you’re facing.

      Reply
  2. Raquel M.

    Assistance is need to enroll a younger adult with Down Syndrome and replace ss card

    Reply
  3. Daniel G.

    I’m 66 yrs old, If I’ve gone past the $23,400 that I’m allowed for 2025, can I submit for SS benefits now if my birthdate is in Sept?

    Reply
  4. Tanya T.

    I need help obtaining documentation for getting Real ID.

    Reply
  5. Karl

    Stop forgetting that the Republicans were the ones responsible for the last government shutdown!

    Reply
    • Joe

      Your nuts wake up. Its 100 percent the democrats that keep trying to hide crap in the bill to open the government up! The bill should be fund the government, open it up. Not hide a bunch of trash and wasteful spending in it. DEMS ARE DOING THIS NOT REPUBLICANS

      Reply
  6. Deborah H.

    I applied online to replace my damaged Social Security card but was told they couldn’t verify my address so I need to go in person. One online page said that replacement cards cannot be done during the shutdown but another page listed it as a currently available service so I will try that.

    Reply
  7. Julie M.

    I have tried three times to request a replacement ss card but after all requested info has been completed and submitted, the response is, cannot do at this time. (requested thru sa.gov/myaccount/)

    Reply
  8. Francine H.

    Hi I’m wanting information on working part time. I am currently on SSD how does that work it will be 16 to 20 hours a week

    Reply
  9. richard k.

    someone said i was deceased i need a letter to my bank cause it was sent from social security that im deceaed and im not so is office available for walk in on this matter

    Reply
  10. Kayla B.

    Hi I really apply for SSN card online like I was told to don

    Reply

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