Celebrate National Social Security Month!
Reading Time: 3 MinutesLast Updated: April 24, 2025
Since its creation in 1935, Social Security has provided financial security to millions of workers and their families. We’ve evolved over the last 90 years as we’ve worked to meet the changing needs of the American people.
April is National Social Security Month. To celebrate, we’re raising awareness about the many ways we protect you now and in the future. This month, we’re focusing on:
- Educating the public about our new anti-fraud efforts.
- Promoting our online services and changes to the personal my Social Security account.
- Communicating our commitment to customer service.
Security enhancements
Safeguarding your benefits and personal information is very important to us. We’ve implemented new procedures to protect our customers, prevent fraud, and strengthen program integrity.
To simplify your sign-in experience and align with federal authentication standards, we’ve made changes to the way you access my Social Security. Millions of people who created an account before September 18, 2021, need to transition to Login.gov or create a new ID.me or Login.gov account.
If you haven’t made the transition yet, you’ll want to take action now to continue to access our online services. Learn about changes we’re making to your personal my Social Security account.
Also:
- Direct deposit changes can no longer be done over the phone. You can add or change your direct deposit information with your personal my Social Security account, which requires online identity proofing. If you cannot access my Social Security, you’ll be required to visit a local office to verify your identity and update your direct deposit.
- We continue to allow people to apply for benefits over the phone, but our new fraud prevention tools allow us to identify suspicious activity. When our enhanced technology detects irregularities, applicants will be required to visit their local office to verify their identity and complete their benefit application. If you sign in to your personal my Social Security account to apply for benefits, you will not need to come into a local office to verify your identity.
You can learn more about our identity verification requirements at What to Know about Proving Your Identity.
Online services at www.ssa.gov
Our many convenient online services help you plan for your financial future and manage your benefits. With a free and secure my Social Security account, you can:
- Apply for most benefits and check the status of your application or appeal.
- Add or change your direct deposit information if you receive Social Security benefits. If you get Supplemental Security Income or you don’t have a personal my Social Security account, you’ll need to update your direct deposit details at a local office or your bank.
- Electronically submit forms and documents to your local office to minimize processing delays.
- Access your Social Security Statement to review future benefit estimates for you and eligible family members.
If you don’t have a personal my Social Security account, it’s easy to create one.
Customer service commitment
Americans rely on us for timely and accurate services and benefits, and we remain committed to excellence in customer service. For example, we recently spent $16.5 million to modernize telephone services nationwide through our toll-free number, 1-800-772-1213.
In addition, to ensure we have maximum staffing available to meet customer needs, our employees throughout the country are required to work in the office 5 days a week.
We’ll continue to identify – and implement – additional ways to provide you with the best possible customer service online, over the phone, and in the office.
Please join us as we celebrate National Social Security Month and share this information with others and on social media.
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buca i.
Thank you very much for the details and information.buca
KLB
“The Social Security Administration (SSA) today announced that it is reinstating National Social Security Month—a public awareness campaign held in April each year that is dedicated to helping Americans access their benefits. The agency last observed National Social Security Month in 2019, during President Trump’s first term. The early days of the COVID-19 pandemic forced the cancellation of National Social Security Month in 2020, and the Biden Administration never resumed the observance.” This is the statement you released, which is ridiculous as the Biden administration had nothing to do with stopping National Social Security Month from being celebrated. All the SSA had to do was resume celebrating National Social Security Month, if it indeed did stop it from being celebrated. Every other “National _____ Month” observance continued when the entities involved called attention to those months. (National Breast Cancer Month, National Child Abuse Awareness Month, National Pride Month, etc.) The Biden administration neither stopped, nor started any of them.
Quit with the pettiness! You sound like Trump is now writing your press releases.
Susan E.
How about upping monthly payments? 3.2% increase and Medicare takes out $185. a month…I’ve worked since I was 14 and am 75 now. Kinda hard to survive getting 1300$ a month. Groceries, insurance, gas still over 3$ a gal. Do you know how hard it is to buy groceries when you’re on dialysis? No, you don’t. Plus, I take 12 prescriptions a day, have a primary care physician and have to have 3 specialists. How bout some consideration on raising the monthly amount?
Nobody
Great
Christiane W.
Changing to all business with SSA being done online or in person is harmful to many senior citizens and people with disabilities. Not everyone has access to or the ability to use electronic systems. SSA field offices rely on the availability of transportation. In some states the field office may be quite distant from the beneficiary’s residence. These changes cause direct harm to many seniors, people with disabilities, and others who rely on SSA to assist with their daily needs.
Gary A.
I like the fact you are instructing your constituents via the blog. For those who are either computer ignorant, or do not own a computer, I hope you are notifying them via snail mail, or another alternative method.
Mrs
The weekly YouTube Operations Meetings are very helpful. Only thing is that audio was a little bad on April 18. Thank you for the YouTube meetings . It answers a lot of questions I had. Like you Do Not need to visit a Social Security office to get a BEVE..benefit verification letter. They mail those to claimants .or we can print it. From myssa if we are not signed up to get paper mail from SSA. If you don’t have a printer, the public library I think will help you. You do not need to visit SSA to get a 1099 to do your taxes. SSA mails it every year if you are signed up with SSA to get paper mail and email. Or you can go to the library if you don’t have a printer. You can get printers cheap today. I am looking forward to what your last meeting said would happen on July 12. Those YouTube videos are very informative from your weekly operational meetings. Thank you.
Misa
Also you do not need a benefit verification statement. You can go to the bank and they will print a statement for you . It will show what SSA has deposited. You do not need to go to the SSA office for a benefit verification letter.
Candido I.
Yo sé que los problemas que ha habido anteriormente van a ir mejorando con el transcurso del tiempo en que esta admiración vaya tomando las riendas de los asuntos, pero una de las cosas que se debe mejorar, es la espera tan grande que se toman en contestar las llamadas telefónicas, se lo digo por la mala experiencia que recientemente me ocurrió a mi. Gracias por preocuparse por nosotros. Qué Dios los bendiga y bendiga a los E.U,A.
XUSEEN I.
Please help me