COVID-19, General

Update on Social Security Offices

April 24, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

Earlier this week, The White House issued national guidance regarding Opening Up America Again. We are evaluating this information as it relates to our agency and are continuing to closely monitor the COVID-19 situation across the nation. In fulfilling Social Security’s mission, when we reopen offices to the public, we will provide a safe environment for both the people we serve and our employees.

As we continue to develop our plans, our offices will remain closed to the public for face-to-face service, and our employees will continue to work remotely and provide services to the public. We will provide updates moving forward and post updated information on the status of our offices, by state, at our website. Our agency will provide these updates directly, and please disregard other sources of information regarding the status of our offices.

We will continue to provide the vital service the public relies on. Please visit our website for more information about our services during the pandemic.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

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Comments

  1. Felicia

    How does one go about a name change during this covid pandemic if recently got married during it!! Need help!!

    • Vonda V.

      Hi Felicia, thank you for using our blog. Check out our Frequently Asked Questions web page on how to change your name. If you do not want to mail in your documents, which will be returned, you may need to wait for the offices to reopen. Use our Social Security Office Locator to find your local office address. We hope this helps.

  2. Carlos M.

    When will the Social Security office is resume operations I need to file for a new Social Security number for my wife we just entered the states?

  3. Ann-Marie S.

    When will you open again for in person visits. I can not and will not do my busy on line an do not really have that capability to do so

    • Vonda V.

      Hi Ann-Marie, thanks for using our blog. Our offices remain closed to the public for face-to-face service. We are still able to provide critical services via phone and fax. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  4. William S.

    Its not Rocket Science!!!!!!!!!!! 1).You take everyone’s Temperature upon entering 2).Hand them a mask (if they dont have one already)3).Have employees wear a mask, keep hand sanitizer within reach and Open the Freakin doors its that simple.I mean Really , WTH????????

  5. Stephanie M.

    I had a social security hearing in Newark New Jersey on March 5th and have heard nothing from anybody. This is such a shame to do this to people at this time

    • Vonda V.

      Hi Stephanie, thanks for using our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  6. Adedayo A.

    For how long will my wife and children will be without social security number because they came into US on February 28 2020 and should have stayed for 20 days in US before they could apply for the Social Security Number. So by that time your office have closed because of Covid-19 and we mail application which they turn down simply because it is their first time of application. When will office your open since virtually all the government offices have open why do you refuse to open. This is really hurting , they couldn’t do anything. Please find a solution to this may you devise a means to help us out . Thanks

  7. faridys t.

    please anybody know when social security will reopen?

    • Vonda V.

      Hi Faridys, thanks for using our blog. Our offices remain closed to the public for face-to-face service. We are still able to provide critical services via phone, fax and online. For more information and to subscribe for updates, visit here. Thanks!

      • Gutu

        you said we are still able to provide critical services via online but we asked the officer there is no any support for lawful immigrants to get new ssn,so what shall i do? how i can survive? how I can start my education? how I can apply for job?

        • Vonda V.

          Hi Gutu, please continue to work with your local Social Security office. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  8. Ralph a.

    when will the social security office open on third street Memphis tn.?

  9. RAMNA G.

    My application for Spousal Retirement Benefit and Medicare (I am eligible from 1st July 2020), is still in process. I have been calling the local office regularly, more than twice a week. Now I see the location of my application at PC4 (processing center) at Chicago. How many work days it takes for PC to send me a Medicare card. I do not have any other insurance and in this period of COVID, it is scary to be without any coverage.

  10. Alan C.

    I applied for Medicare since I will turn 65 in August.
    I got a reply from SSA directing me to mail my original birth certificate and passport. Same directive specifically said NOT to mail any foreign document. I was born overseas of American parents. So, which directive to follow, mail the original birth certificate or don’t?

    • Vonda V.

      Hi Alan, thanks for using our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. Please contact your local Social Security office and look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

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