COVID-19, General

Update on Social Security Offices

April 24, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

Earlier this week, The White House issued national guidance regarding Opening Up America Again. We are evaluating this information as it relates to our agency and are continuing to closely monitor the COVID-19 situation across the nation. In fulfilling Social Security’s mission, when we reopen offices to the public, we will provide a safe environment for both the people we serve and our employees.

As we continue to develop our plans, our offices will remain closed to the public for face-to-face service, and our employees will continue to work remotely and provide services to the public. We will provide updates moving forward and post updated information on the status of our offices, by state, at our website. Our agency will provide these updates directly, and please disregard other sources of information regarding the status of our offices.

We will continue to provide the vital service the public relies on. Please visit our website for more information about our services during the pandemic.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

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Comments

  1. Jeremy W.

    When will SSA offices reopen?

    • Vonda V.

      Hi Jeremy. Our offices remain closed to the public for face-to-face service. We are still able to provide critical services via phone, fax and online. For more information and to subscribe for updates, visit here. Thanks!

  2. Terence N.

    I just wish to find out if offices in Nevada are now open for face to face appointments for those applying for new social security cards.

    • Vonda V.

      Hi Terence, thanks for using our blog. We continue to process Social Security Numbers and issue cards for certain lawful immigrants, we call these processes Enumeration at Entry (EAE) and Enumeration beyond Entry(EBE).

      If these automated processes are not available to you, we may be able to offer an in-office appointment for a new card request based on available staff and office operating status. Please call your local office to see if an in-office appointment is necessary and possible. To contact your local office, please look for the local office telephone number at the Social Security Office Locator under “Social Security Office Information” for the office you select. The toll-free “Office” number is your local office.

  3. Fred A.

    I need to show some documents that I can’t risk been lost by mailing them. Please let me know if you can give appointments, or if you have notaries of your trust so I can mail in notarize copies, thank you

    • Vonda V.

      Hi Fred, thanks for using our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  4. John

    Will the social security office open this month

    • Vonda V.

      Hi John. Our offices remain closed to the public for face-to-face service. We are still able to provide critical services via phone, fax and online. For more information and to subscribe for updates, visit here. Thanks!

  5. Nancene K.

    When will offices open??? I cannot get my name changed online as original documents are required and I cannot send my driver’s license through the mail. Concessions should be made to do this service online as well. Information can be verified through DMV offices and court house.
    I am not the only one frustrated as I cannot complete my name change, payroll, health insurance information at my job until I receive it. HELP ME TO OBTAIN IT. My local office is no help. WHEN WILL OFFICES OPEN.

  6. Sandy

    Just wondering when offices will open in Minnesota. My daughter doesn’t want to mail her original marriage document. She can’t change her name, or credit card or even get a passport.

    Please tell me they will open soon.

    • Vonda V.

      Hi Sandy, thanks for using our blog. Our offices remain closed to the public for face-to-face service. We are still able to provide critical services via phone, fax and online. For more information and to subscribe for updates, visit here. Thanks!

  7. Krystal L.

    I have been trying to sign up for SSI benefits and for some reason, I keep receiving a message that says the website cannot verify my identity with the information I provided. I find this very frustrating and I need these benefits as I cannot hold a job due to my PTSD and major Anxiety/Depression issues. Also, it’s very frustrating having to be on hold for almost an HOUR on the phone..

    • Vonda V.

      Hi Krystal, thanks for using our blog. We a very sorry to hear about the difficulties you are experiencing online. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  8. Cesar E.

    Hi, I am in the US under a TN Visa, In order to start working I need to get a SSN for the first time. I called Seattle Metro office, and they just told me that I need to wait until they re-open. Is not an essential service to get the SSN? Without one I cannot work, get a bank account and it’s hard to find a place to live. Do you have any options that is not just to call the local office to get a “Wait until re-open” answer?

    Thanks

  9. Connie N.

    I wish they would have drop boxes outside the buildings. I really do not like having to mail important papers besides the amount of time it takes

  10. Shelby b.

    My name is Shelby Birdine I have been trying to get my disability we started I signed up in May and have not heard any from them as of yet what is taking so long for me to at least receive a letter letting me know the status and then when you call they take forever to answer the phone

    • Vonda V.

      Hi Shelby, thanks for using our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

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