COVID-19, General

Update on Social Security Offices

April 24, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

Earlier this week, The White House issued national guidance regarding Opening Up America Again. We are evaluating this information as it relates to our agency and are continuing to closely monitor the COVID-19 situation across the nation. In fulfilling Social Security’s mission, when we reopen offices to the public, we will provide a safe environment for both the people we serve and our employees.

As we continue to develop our plans, our offices will remain closed to the public for face-to-face service, and our employees will continue to work remotely and provide services to the public. We will provide updates moving forward and post updated information on the status of our offices, by state, at our website. Our agency will provide these updates directly, and please disregard other sources of information regarding the status of our offices.

We will continue to provide the vital service the public relies on. Please visit our website for more information about our services during the pandemic.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

Comments

  1. sense o.

    The people writing to this blog are the most ungrateful, entitled bunch of whinebags and it’s not the Veterans or retired Seniors replying in this way either. The, “low income are getting overlooked” victim stance doesn’t work during a pandemic because the working people are needed to keep society afloat so the rest of you can kick back with Riley scamming the system. Does it make sense to anyone else that the people who do actual work for their money (job) might be a little higher on the totem pole than the rest of you prescription pushing , lazy human sponges? **Reality check; without the working class to collect taxes from, you lazy slobs wouldn’t be getting your benefits(handouts).. SHOW A LITTLE GRATITUDE, STOP COMPLAINING AND REALIZE ITS NOT ALL ABOUT YOU

    • working c.

      And thank you to the Public Affairs Specialists who are good enough to reply to nearly all inquiries, your service is appreciated.

    • Real P.

      And who exactly are you to judge anyone I’m on Social Security disability because I want to with a working-class American and because of ignorance and the stupidity of another I now have my spine fused and can no longer work does not make me less of a citizen does that make me less of an American I am not lazy nor have I ever been I understand where you’re coming from on some points I get it but you judge all of us the same as in Moreland wrong it’s bad enough that I went from a hell of a paycheck too little to nothing but you never wrote this post besides being a real asshole you might want to get all your facts straight before running your mouth about people you have no idea about

      • Angela M.

        thank you

    • Angela M.

      excuse me i worked for years im not no scum because im disabled now. How dare you judge people. Everybody has a story. You may never have been down on your luck before but that gives you know right to bash people you don’t know. Trust me being on disability is no peice of cake. Its not something to be ashamed of either. I get pennies to live off. I can’t afford an apartment on my own. I have to stand in line at a food bank now. I don’t get enough for my meds and am having to choose which ones to take because i can’t afford my diabetes meds. So no don’t you dare judge me. Its no handout. If anything its a horrible way to live.

  2. Cindy P.

    I put my application in for starting social security benefits they asked to send birth certificate in. Want to make sure they get it and most office is closed. If I send to my local will someone be checking mail? Can’t get through to no one on the line. Thank you Cindy

    • V.V.

      Hi Cindy, thank you for your question. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  3. Catherine F.

    Since the local DMV has opened back up, when can we expect SS local offices to open up? I need to apply for a name change and do not wish to send precious documents through the mail. I expect that SS can open as well. Our country needs to get back to as much normal as possible for the good of all.

    • V.V.

      Hi Catherine, thanks for using our blog. Social Security Offices are closed to the public for face-to-face service during the COVID-19 pandemic. This decision protects the population we serve — older Americans and people with underlying medical conditions—and our employees. Please continue to check the Social Security and Coronavirus web page for updates. You may select Subscribe to receive alerts from us when we add or change information.

      • Sarah

        but everything is slowly opening. Surely SSI can open up by now! It’s been close to 2 months now.

  4. Anna L.

    Why did I not get my stimulas check.?415259676. Anna lisa Mckinley
    12/14/1964
    Everyone else got theirs on 13th.but I didn’t and I have direct exspress card .
    Thank you.
    Annalisamckley21@gmail.com

    • Felicia

      Hi Anna I Am In The Same Boat With You I Get SSi And Also It Comes On Direct Express Card everybody I know got theirs today I don’t know why I did not get one this whole system has been messed up with irs on the handling of social security and veterans checks

      • Susan D.

        I am a representative payee and my person did not get her stimulus either. Not sure where to go to find out where it is. “Get my payment” just says “no information available”.

  5. Georgii P.

    I arrived in the USA 2 months ago. due to office closure due to coronavirus, I can’t get my SSN card and SSN number. for this reason, I can’t get a job. get a driver’s license. can I apply for a PRS? can I make an appointment as an exception? I hope for your help

    • V.V.

      Hi Georgii, thank you for using our blog. Please call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  6. Manuel Y.

    I want to start federal tax deductions from my SS payment. I can only start this by mailing my deduction form to my local office in Nevada. The problem is that the office is still closed due to the Corona Virus issue. Mailing my completed form will not do anything until the office opens again.
    Please help me get info on when I can get help!
    Thank you.

    • V.V.

      Hi Manuel, thank you for using our blog. Please contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  7. Roy H.

    Why can’t anyone at SS reinstate my Medicare Part B as promised back in December 2019? Everyone says be patient. Here it is May and we are in the mist of pandemic and SS agents can’t figure out why this hasn’t been done.

    • V.V.

      Hi Roy, thanks for using our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  8. Sirikorn A.

    I am a US permanent resident , I began receiving my social security benefit as a survivor in 2019. My husband is a US citizen he died in 2018. As the SSA’s condition I could not stay outside the united states longer than six months in order to continue receiving my monthly payment from SSA . Due to a Covid-19 pandemic early this year which is still continuing, it is very difficult for me to schedule my trip back to the states at this time. I suppose to be present in the states by end of May to avoid suspending my monthly benefit. Therefore, I would like to know If there is any possibly considering about this case from SSA .Thanks

  9. Emily v.

    Emily velazquez
    333 east 90th street
    New york city, ny 10128
    1c

  10. Emily V.

    I am unable to retrieve information about my stimulus check the system keep saying my information is wrong i receive social secuties but i did not file for 2019 because i make so little amount im separated and i live alone

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