General Questions, Online Services

Social Security Services for the Hispanic Community

September 23, 2021 • By

Last Updated: September 23, 2021

mother and daughters laughing togetherAt Social Security, we strive to deliver great customer service and easy-to-access information about our programs.

Our Spanish-language website provides information for those whose primary language is Spanish. There, your family and friends can learn about how to get a Social Security card, plan for retirement, apply for benefits, manage their benefits, and much more.

We also provide many publications in Spanish on popular topics such as:

  • Retirement, Disability, and Survivors benefits.
  • Medicare.
  • Supplemental Security Income.

Spanish-speaking customers who need to speak with a representative can call us at 1-800-772-1213. Please share these resources with friends and family who may need them – and post it on social media.


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Deputy Associate Commissioner, Office of Strategic and Digital Communications

Comments

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  1. Robert T.

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  2. Robert J.

    Dear SSA Director, this is great news the only issue that I have, an I’m sure that the rest of the American people we I’ll see is that if you cater to the Hispanic community with its own version of the website in Spanish it will my make them Lady because then the Hispanics or Latinos will not learn to speak English and not fair to the other cultures out there. In the USA primary language is English and when other cultures need to learn to speak English for the Daily purpose to communicate with other’s because not everyone speaks Spanish for generic purposes and for emergencies as well. The SSA needs to understand this for all intent matter’s. People of all language barrier’s need to learn to read and speak English. I hope that the American people will read this comment and can comprehend those issues. Well I’m glad that it’s done for all intent matter’s but the Hispanic community also needs to embrace the universal language of English in everyday life. May all of us have a blessed day and safe journeys where ever we live to aspire and prosper.

    Reply
    • Karen S.

      I agree with Robert here. With over a hundred languages spoken in this country (all citizens eligible for SS benefits, I hope), our government focuses on shunning others for an emphasis on Spanish. Not speaking English in this country is a constant barrier to communicate needs, apply for all kinds of public and private services, to “get ahead” economically, and to building bonds with neighbors and community. Language barriers tend to keep the poorer population in a subclass. I would rather see Federal tax dollars go to community adult English classes – to serve all sorts of immigrants, than to build Spanish specific websites and print Spanish literature, etc. A side observation is that many poor Spanish-speaking immigrants are illiterate in written Spanish and still could not use these services.

      Reply
    • nancy

      I also agree….my mother is an immigrant from Germany and NOTHING is ever translated for her…and guess what? she learned to read, write, speak, and understand English….and probably one of the most patriotic AMERICAN citizen you will meet 🙂

      Reply
    • Renee

      If people have been in this country long enough to earn SS, they should already know how to speak English. Does this mean people that are here illegally are able to draw SS now?

      Reply
      • Vonda

         

        Hi Renee, thank you for using our blog. Noncitizens that are lawfully in the United States and meet all eligibility requirements can receive Social Security benefits. Check out our Immigration page for more details. We hope you find this information helpful.

        Reply
  3. Rose P.

    Have tried calling office in Parkersburg,WV 7 times to make an appt. Been cut off 6 times. The 7th time call failed halfway through . What does a person do?

    Reply
    • Patty

      Hi Rose. We are sorry to hear of your difficulty reaching Social Security. Please be aware that our call volume is higher than normal. If you still need assistance, you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. (Eastern Time). We also provide several online services. In the meantime, we have referred your complaint to our Office of Operations. We hope this helps.

      Reply
  4. Linda G.

    Can we please get some big letters for seniors that can’t see very well.

    Reply
    • Vonda

      Hi Linda, thanks for using our blog. Check out our Special Notice Option For the Blind or Visually Impaired web page for the many ways that you can receive a notice from Social Security including large print (18-point size) notice by first-class mail. We hope this helps!

      Reply
  5. Sharon L.

    I advise online toolset to pay for letterings because of how outstretched Social Security Administration have not forgot of helping us all together… -Love

    Reply
  6. Adeniji D.

    Nice job it’s a great opportunity you can check here for info about job creator naijadiamond.com

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  7. Marni

    Nice job on expanding accessible resources to non-English as a first language speakers/readers.

    Reply
  8. Jan

    Great job at adding to the racial divide!!!! Why not just offer your outstanding services to everyone regardless of their race???

    Reply
    • Robert J.

      Hi Jan your right l, I just made a comment about that, it’s ok about that website but it does as you said so when you read my comment you will understand it should be for all cultures not just the Hispanic community what it does it will make them lazy and they need to learn to read and speak English. Take care an interested patron.

      Reply
      • Nancy

        agreed!

        Reply
  9. Vic

    Poor job

    Reply
    • James H.

      The language of this country is English.

      Reply
    • Robert J.

      Robert J.
      September 25, 2021 11:21AM

      Dear SSA Director, this is great news the only issue that I have, an I’m sure that the rest of the American people we I’ll see is that if you cater to the Hispanic community with its own version of the website in Spanish it will make them Lazy because then the Hispanics or Latinos will not learn to speak English and not fair to the other cultures out there. In the USA primary language is English and when other cultures need to learn to speak English for the Daily purpose to communicate with other’s because not everyone speaks Spanish for generic purposes and for emergencies as well. The SSA needs to understand this for all intent matter’s. People of all language barrier’s need to learn to read and speak English. I hope that the American people will read this comment and can comprehend those issues. Well I’m glad that it’s done for all intent matter’s but the Hispanic community also needs to embrace the universal language of English in everyday life. May all of us have a blessed day and safe journeys where ever we live to aspire and prosper.

      Reply
  10. Ed s.

    Why is our money being on this ?

    Reply
    • Robert J.

      Dear SSA Director, this is great news the only issue that I have, an I’m sure that the rest of the American people we I’ll see is that if you cater to the Hispanic community with its own version of the website in Spanish it will make them Lazy because then the Hispanics or Latinos will not learn to speak English and not fair to the other cultures out there. In the USA primary language is English and when other cultures need to learn to speak English for the Daily purpose to communicate with other’s because not everyone speaks Spanish for generic purposes and for emergencies as well. The SSA needs to understand this for all intent matter’s. People of all language barrier’s need to learn to read and speak English. I hope that the American people will read this comment and can comprehend those issues. Well I’m glad that it’s done for all intent matter’s but the Hispanic community also needs to embrace the universal language of English in everyday life. May all of us have a blessed day and safe journeys where ever we live to aspire and prosper.

      Reply

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